Ac didn't work in the room we booked so their solution was moving our family to a one bed bedroom where I slept on the couch. Expedia posts pictures that have NOTHING to do with the property, make sure you read the listing. There are pictures of a pool, waterfall, lounge area - this place is crammed between mosquito nesting ground and highway, loud and itchy. After this trip, I'll never deal with Expedia or this hotel ever again. Expedia is the bigger bad guy here. Being new to booking trips online, I depended on pictures being accurate and hoped Maybe, JUST MAYBE - I could depend on them to take some of the load of my trip off. What a delusion.

Ac didn't work in the room we booked so their solution was moving our family to a one bed bedroom where I slept on the couch. Expedia posts pictures that have NOTHING to do with the property, make sure you read the listing. There are pictures of a pool, waterfall, lounge area - this place is crammed between mosquito nesting ground and highway, loud and itchy. After this trip, I'll never deal with Expedia or this hotel ever again. Expedia is the bigger bad guy here. Being new to booking trips online, I depended on pictures being accurate and hoped Maybe, JUST MAYBE - I could depend on them to take some of the load of my trip off. What a delusion.

We sleep well

We sleep well

The room was comfortable, check-in easy. Although a coffee machine and sugar were provided, no coffee was. Some guests received a breakfast; others did not. The distinction was unclear.

The room was comfortable, check-in easy. Although a coffee machine and sugar were provided, no coffee was. Some guests received a breakfast; others did not. The distinction was unclear.

We had made that reservation several months before with the understanding that we would have what was advertised. When we arrived, we found out that the dining room had been closed for several months but yet is still advertised when looking at their website. When we got to our room, we also found out that there was indeed a convenient coffee maker but we had to go to the main desk to find out that the little coffee capsules were available for purchase only .. ... .. and then we also found out that the fireplace was not a gas or propane fireplace but a wood fired appliance which due to safety concern was only allowed to use commercial logs at a cost of over 8 to 11 dollars. This was only available at the desk which was not staffed most of the time during our stay. I do not recommend that establishment and will never go there again.

We had made that reservation several months before with the understanding that we would have what was advertised. When we arrived, we found out that the dining room had been closed for several months but yet is still advertised when looking at their website. When we got to our room, we also found out that there was indeed a convenient coffee maker but we had to go to the main desk to find out that the little coffee capsules were available for purchase only .. ... .. and then we also found out that the fireplace was not a gas or propane fireplace but a wood fired appliance which due to safety concern was only allowed to use commercial logs at a cost of over 8 to 11 dollars. This was only available at the desk which was not staffed most of the time during our stay. I do not recommend that establishment and will never go there again.

We really enjoyed our stay

We really enjoyed our stay

Love the easy check in/out

Love the easy check in/out

Nobody present for check in. Called number on desk but owner’s cell had been left on desk in front of me. Owner/manager showed up after about 15 minutes. Quick check in after that; got room keys but they didn’t work. Went back down and got new keys. Finally got in. Room was clean though rundown. Bed was pretty comfortable but pillows felt like they were made of cement. Toilet stopped working in the middle of the night. Down to lobby to use bathroom there. No lock on bathroom door in lobby. Shower curtain had mild on bottom. Not a great experience especially for almost $200 a room.. Go elsewhere.

Nobody present for check in. Called number on desk but owner’s cell had been left on desk in front of me. Owner/manager showed up after about 15 minutes. Quick check in after that; got room keys but they didn’t work. Went back down and got new keys. Finally got in. Room was clean though rundown. Bed was pretty comfortable but pillows felt like they were made of cement. Toilet stopped working in the middle of the night. Down to lobby to use bathroom there. No lock on bathroom door in lobby. Shower curtain had mild on bottom. Not a great experience especially for almost $200 a room.. Go elsewhere.

Great

Great

Nice view from the balcony, but couldnt take advantage of the fresh air due to the pouring rain.

Nice view from the balcony, but couldnt take advantage of the fresh air due to the pouring rain.

a beautiful charming building with a fantastic view of the St. Lawrence River

a beautiful charming building with a fantastic view of the St. Lawrence River

Dated hotel with limited amenities. Comfortable apart from the lack of any air flow. Would be worried about staying in very warm weather.

Dated hotel with limited amenities. Comfortable apart from the lack of any air flow. Would be worried about staying in very warm weather.

The staff are exceptionally pleasant and helpful. They gave us several options for dinner as well as places of interest. The room was clean, bright and perfect for a ski weekend. If the restaurant and Bistro open again, it will be perfect.

The staff are exceptionally pleasant and helpful. They gave us several options for dinner as well as places of interest. The room was clean, bright and perfect for a ski weekend. If the restaurant and Bistro open again, it will be perfect.

I really liked the quiet setting despite being near a busy road. The staff were all helpful and friendly. We hope to come back.

Good value for money We stayed two nights and it was a great location

For today, a great deal for a comfortable stay.

The entrance of the Auberge is not easy to access. In fact, the entrance is right next to a big turn, a blind area (if driving from Quebec direction) for driver. The Auberge is under staffed. The cleanliness is of concern--some dirt and blood was spotted on the bed and bed sheet. Many electric outlets do not working. Also, there is no river view around. The fireplace cannot work either (understandable, but should be clear up in the front). In my opinion, this place is a little bit expensive in terms of what they can offer.

Personnel courtois

Very nice accomodation. The staff were friendly and happy to serve me in English even though it may it have been difficult for them. The rooms was lovely.

Very nice accomodation. The staff were friendly and happy to serve me in English even though it may it have been difficult for them. The rooms was lovely.

Everything was good and as expected for a hotel. I would recommend this place.