Vet good in general. But the food and drinks were way to expensive.

We stayed in an executive apartment. It was somewhat small for the four of us but had a large balcony. The kitchen was well-equipped with a microwave and a 4-burner gas stove, which was great. However, we missed having a sharp knife and a cutting board for cooking. The kitchen fan could also be much better because all the cooking smells stayed in the apartment when we fried food. The mini-market in our building was very convenient. During our 10-day stay, we were able to have our bed linens and towels washed a couple of times. We are used to Spain, where there is almost always food/tapas available, but here the meals were a bit more timely inflexible. Additionally, a small plastic cup of beer cost 5 euros, which we found expensive. On July 1st, the rules for sunbeds changed, which was somewhat confusing. You had to go there early and book your chairs with tickets from the reception. We found this cumbersome since all guests already had wristbands showing they were staying there. The pools were also quite cold, so we didn't swim as much as we usually do. The check-in was very pleasant, and we felt warmly welcomed. However, almost no one spoke English, only Italian, which made communication a bit more challenging.

We stayed in an executive apartment. It was somewhat small for the four of us but had a large balcony. The kitchen was well-equipped with a microwave and a 4-burner gas stove, which was great. However, we missed having a sharp knife and a cutting board for cooking. The kitchen fan could also be much better because all the cooking smells stayed in the apartment when we fried food. The mini-market in our building was very convenient. During our 10-day stay, we were able to have our bed linens and towels washed a couple of times. We are used to Spain, where there is almost always food/tapas available, but here the meals were a bit more timely inflexible. Additionally, a small plastic cup of beer cost 5 euros, which we found expensive. On July 1st, the rules for sunbeds changed, which was somewhat confusing. You had to go there early and book your chairs with tickets from the reception. We found this cumbersome since all guests already had wristbands showing they were staying there. The pools were also quite cold, so we didn't swim as much as we usually do. The check-in was very pleasant, and we felt warmly welcomed. However, almost no one spoke English, only Italian, which made communication a bit more challenging.

The staff was great.

The staff was great.

Although ultimately accommodating, our assigned rooms’ AC was not working to which a fascilities handyman was summoned that evening around 8 O’clock which was impressive! We were told in short order that it was an electronic issue and they would send someone the next day. However, along with a non functional house phone, 1/2 toilet flusher and broken door handle it still took me 5 visits to the front desk to get them the agree to give us the next door room (mirrored layout) and that couldn’t happen until the next day as they wait until the next morning to clean their rooms. The banquet style food was just that. Banquet food. Poolside was visually stunning unfortunately the water was decidedly cold unless the sun was out and the temp was at least 80 C. Bummer.

Although ultimately accommodating, our assigned rooms’ AC was not working to which a fascilities handyman was summoned that evening around 8 O’clock which was impressive! We were told in short order that it was an electronic issue and they would send someone the next day. However, along with a non functional house phone, 1/2 toilet flusher and broken door handle it still took me 5 visits to the front desk to get them the agree to give us the next door room (mirrored layout) and that couldn’t happen until the next day as they wait until the next morning to clean their rooms. The banquet style food was just that. Banquet food. Poolside was visually stunning unfortunately the water was decidedly cold unless the sun was out and the temp was at least 80 C. Bummer.

This resort was absolutely beautiful! A five minute drive from the beach!!! Only problem we had was our AC but they tried to fix it. Was really nice.. Pool Activites and all! Would go back again

This resort was absolutely beautiful! A five minute drive from the beach!!! Only problem we had was our AC but they tried to fix it. Was really nice.. Pool Activites and all! Would go back again

Excellent experience with children

Excellent experience with children

Amazing. Very practical. Everything is in the area. Both several pools, playground for children, several restaurants and cafees, a mini market and a little store with pool stuff. Super easy with an own appartment with a balcony. We could use the balcony at night when the baby slept, we could make food in the appartment bur also just walk on the area 2 minutes to Get to the pool. The place is Perfect for families and for kids 3/4 years and up, but our baby enjoyed the pool so Much. The beach and grocery stores is just downtown and They have a own shuttle bus that drives from the village to centrum every 30 minutes. Super practical. Its a place you really relaxes and Get a vacation. We recieved perfect service from the start to the end both in the pool bar, in the buffet, breakfeast, dinner and reception. All the people was positive, and helped us. They have a good variation of food and many desserts every meal. I have allergies so the only minus for this stay is that They struggle to make allergyfriendly food, They just removes the things i am allergic to, wich can be boring. Will definitly Come back, and then with families

Amazing. Very practical. Everything is in the area. Both several pools, playground for children, several restaurants and cafees, a mini market and a little store with pool stuff. Super easy with an own appartment with a balcony. We could use the balcony at night when the baby slept, we could make food in the appartment bur also just walk on the area 2 minutes to Get to the pool. The place is Perfect for families and for kids 3/4 years and up, but our baby enjoyed the pool so Much. The beach and grocery stores is just downtown and They have a own shuttle bus that drives from the village to centrum every 30 minutes. Super practical. Its a place you really relaxes and Get a vacation. We recieved perfect service from the start to the end both in the pool bar, in the buffet, breakfeast, dinner and reception. All the people was positive, and helped us. They have a good variation of food and many desserts every meal. I have allergies so the only minus for this stay is that They struggle to make allergyfriendly food, They just removes the things i am allergic to, wich can be boring. Will definitly Come back, and then with families

Very good holiday resort for families.

Very good holiday resort for families.

Booking last minute this was one of very few options left. Very friendly staff but the site is getting outdated and not really worth its price. Upon arrival we were forced to upgrade to a room for 4 persons even tough our baby doesn’t need its own bed. A bit remarkable but after a long day on the road we weren’t ready to argue and paid the extra 80 euros (which started at 100). Felt that the lovely receptionist had the same idea but this came from the manager. And that’s after the price already went up with 100 euros from the day we found the place but not booking until the day after (arrival day). Pool was good and spacious with separate areas. Don’t bring your nice swimwear as the amount of chlorine completely destroyed the coloring of ours. The hotel has paid indoor parking but there’s a big and free public space nearby. Will return to Loano but probably stay somewhere else next time.

Booking last minute this was one of very few options left. Very friendly staff but the site is getting outdated and not really worth its price. Upon arrival we were forced to upgrade to a room for 4 persons even tough our baby doesn’t need its own bed. A bit remarkable but after a long day on the road we weren’t ready to argue and paid the extra 80 euros (which started at 100). Felt that the lovely receptionist had the same idea but this came from the manager. And that’s after the price already went up with 100 euros from the day we found the place but not booking until the day after (arrival day). Pool was good and spacious with separate areas. Don’t bring your nice swimwear as the amount of chlorine completely destroyed the coloring of ours. The hotel has paid indoor parking but there’s a big and free public space nearby. Will return to Loano but probably stay somewhere else next time.

nice place for families with small kids

nice place for families with small kids

Very good property with beautiful room and very good management of the service particurlaly the entertainment staff for kids.

Very good property with beautiful room and very good management of the service particurlaly the entertainment staff for kids.

Family with 2 little kids. We have got a big room with big terrace. Its a big place . The staff very nice. 4 pools .small,medium ,bigger and biggest. It has a bar and restaurants there. The hotel has an activities for children though not to much . 3 minutes from loano beaches . Enjoyed

Family with 2 little kids. We have got a big room with big terrace. Its a big place . The staff very nice. 4 pools .small,medium ,bigger and biggest. It has a bar and restaurants there. The hotel has an activities for children though not to much . 3 minutes from loano beaches . Enjoyed

OK room (yes, it was just OK, nothing special about it, but not bad either) with an OK bed and a decently working AC. Decor seems out dated but this doesn’t bother me as long as comfort does the job - and it did. Cleaning was quite good. Wi-fi is very lousy and even the TV channels are scrambled due to the poor reception. Breakfast is decent, lunch is actually quite good, dinner (à la carte restaurant) is rather limited. You’d expect a more complete wine list being in Italy but they have missed this opportunity. When we arrived I was not greeted as an Expedia Gold member and while we were packed with plenty of suitcases and backpacks no one ever bothered to offer us a trolley to bring our stuff to the room - and it’s not a short walk. The lukewarm experience during check-in was definitely a buzzkill. Great set of swimming pools though, which my son really loved. It was not a bad stay in the end, but being on holidays evokes a certain need to be well received, it’s all in the little things.

OK room (yes, it was just OK, nothing special about it, but not bad either) with an OK bed and a decently working AC. Decor seems out dated but this doesn’t bother me as long as comfort does the job - and it did. Cleaning was quite good. Wi-fi is very lousy and even the TV channels are scrambled due to the poor reception. Breakfast is decent, lunch is actually quite good, dinner (à la carte restaurant) is rather limited. You’d expect a more complete wine list being in Italy but they have missed this opportunity. When we arrived I was not greeted as an Expedia Gold member and while we were packed with plenty of suitcases and backpacks no one ever bothered to offer us a trolley to bring our stuff to the room - and it’s not a short walk. The lukewarm experience during check-in was definitely a buzzkill. Great set of swimming pools though, which my son really loved. It was not a bad stay in the end, but being on holidays evokes a certain need to be well received, it’s all in the little things.

This is not 4 star hotel, more 3. Food is terrible, beds are terrible.

This is not 4 star hotel, more 3. Food is terrible, beds are terrible.

Wonderful food service, superb comfort and amazing food. We stayed as a family of 4 adults and a baby in two rooms, they located them next to each other. Perfect for a toddler with the playground and children's pool, our kid had a great time. Food was excellent, we had dinners and breakfasts included, great selection for everyone, all you can eat. Rooms were condtioned, large and comfortable, bathrooms clean, daily room service was keeping everything clean and tidy. Staff was very professional. The only criticism I have is that the cleaner removed a bag with important medication of one family member from the desk (it certainly did not look like garbage). We raised it with the reception twice, they said they'll check and come back to us but never did. It was quite a problem as we had to get another emergency prescribtion from the GP in the evening and go back to town into 24/7 pharmacy to obtain new medicine. We were a bit dissapointed as they never apologized or followed through to check if we are ok or need assistance. Apart from this, I would certainly recommend the stay to everyone who travels with kids and does not want to bother with cooking or any house chores. Perfect for overworked parents.

Wonderful food service, superb comfort and amazing food. We stayed as a family of 4 adults and a baby in two rooms, they located them next to each other. Perfect for a toddler with the playground and children's pool, our kid had a great time. Food was excellent, we had dinners and breakfasts included, great selection for everyone, all you can eat. Rooms were condtioned, large and comfortable, bathrooms clean, daily room service was keeping everything clean and tidy. Staff was very professional. The only criticism I have is that the cleaner removed a bag with important medication of one family member from the desk (it certainly did not look like garbage). We raised it with the reception twice, they said they'll check and come back to us but never did. It was quite a problem as we had to get another emergency prescribtion from the GP in the evening and go back to town into 24/7 pharmacy to obtain new medicine. We were a bit dissapointed as they never apologized or followed through to check if we are ok or need assistance. Apart from this, I would certainly recommend the stay to everyone who travels with kids and does not want to bother with cooking or any house chores. Perfect for overworked parents.

This resort is advertised as 4 star location which may be true technically. Practically the look and feel and service level is closer to 2-3 stars. I would hope that the management would invest more e.g. in balcony furnishings and the overall look and feel of the area. Pool area is the best part of the resort.

Great place for families and easy with smaller kids and this was our 3rd stay. A small disappointment this year is that it was mandatory to wear swim caps in the pool. Breakfast selection also seemed smaller than previous years, although we appreciated the Covid measures taken. The dinner service seem to be at reduced hours and didn’t open until 7:30pm which is a bit late for younger kids. Service is great and staff is very friendly. Could benefit from some refurbishment as rooms are starting to get tired and dated.

A decent hotel/apartment complex with plenty to do on site. They are based a fair distance out of town but do put a complimentary bus service on half hourly during the day. One thing to be aware of is to look for the daily activities which are posted in reception...otherwise you will be unaware of them.