Understaffed and lots of petty things spoilt a really beautiful hotel. Charges for pool towels and water in the room. Refusing an extra coffee at breakfast and some unfriendly staff members (some Lovely too). Wonderful pool area short work to the beautiful town. My friend had paid in advance and the hotel tried to take an extra deposit before arrival then again tried to take full payment on check out. Such a shame as so many good points to the hotel and would be very easy to make it feel more luxury and not be spoilt by petty things and irritated staff. Aware English people are generally annoying to the rest of Europe and maybe this was an issue which I can understand

Understaffed and lots of petty things spoilt a really beautiful hotel. Charges for pool towels and water in the room. Refusing an extra coffee at breakfast and some unfriendly staff members (some Lovely too). Wonderful pool area short work to the beautiful town. My friend had paid in advance and the hotel tried to take an extra deposit before arrival then again tried to take full payment on check out. Such a shame as so many good points to the hotel and would be very easy to make it feel more luxury and not be spoilt by petty things and irritated staff. Aware English people are generally annoying to the rest of Europe and maybe this was an issue which I can understand

We had a room overlooking the ocean and could not have been more pleased! The sunrise view every morning was amazing! Our room was immaculate and spacious... we had a junior suite. No complaints. It had an extra single bed, so it would have been a good family room, too. The bathroom was also spacious and had a whirlpool as well as bathrobes and slippers. The hotel itself is located beween a busy street in the front and train tracks behind it. When the windows were closed, we hardly noticed any noise. Breakfast was delicious and there was plenty to choose from. I am vegetarian and had no problems finding enough to eat. I really enjoyed the scrambled eggs, the fresh fruit, tomatoes and cucumber and Sicilian sweet specialties. And pizza. :) The view from the breakfast room was also towards the ocean. Was beautiful. The Aquadelferro restaurant in the hotel... I can really recommend it for dinner. I never had a better tasting pizza from any other Italian restaurant. The dough is soooooo delicious and I ate the "Il Tocco" as a vegetarian choice. There are limited free parking spaces at the hotel, so first come first serve. But just across the street where the hotel entrance is located is a parking lot (for customers of the restaurant within the hotel) with plenty of spaces. Also free of charge. We simply parked there. Would we stay here again if we came back to this area of Sicily? Most definitely! We really enjoyed our stay. :D

Very cute hotel located in a good spot with beautiful views and a very nice albeit small pool area. Suitable for anyone exploring the city of Acireale or the wider region.

Very cute hotel located in a good spot with beautiful views and a very nice albeit small pool area. Suitable for anyone exploring the city of Acireale or the wider region.

Views at the property were amazing, staff were generally pretty friendly with the exception of a couple. In terms of cleanliness everywhere was spotless. We would have liked a bigger pool and the food at the restaurant for breakfast and dinner was just ok. Bed was super comfy

Views at the property were amazing, staff were generally pretty friendly with the exception of a couple. In terms of cleanliness everywhere was spotless. We would have liked a bigger pool and the food at the restaurant for breakfast and dinner was just ok. Bed was super comfy

The most expensive and the worst (by far) hotel we stayed in Sicily. Arrived late after a long day on the road. Got probably one of their worst rooms, in an almost empty hotel, in a dark corner with a claustrophobic feel. Woke up super congested, it turns out the bathroom has a strong mold smell. There is no step to the shower cabin, and all the water leaking on the floor did it’s damage over time. We were moved to an equal size room with a properly designed shower cabin, without the mold problem and with more open views. While an almost empty hotel in off-season would put their guests in the worst rooms defies logic, especially given their VIP, free upgrades protocols. Breakfast was also the worst we experienced in Sicily, stale Costc-llike muffins. In all the other places we stayed in Sicily there was a cornucopia of delicious crostadas, eggs etc. The freshly squeezed orange juice was nice but we had that everywhere. Had to work for part of the day and chose a hotel with presumably a good internet connection. The problem is that it requires to reconnect your devices each time after they went dormant which can cause problems with uploads and downloads.