It was a good place.

It was a good place.

I really liked the resort...this was an experience to be remembered for a long time

I really liked the resort...this was an experience to be remembered for a long time

HORRIBLE EXPERIENCE. CAVEAT EMPTOR - BUYER BEWARE. I’ve travelled the world and stayed at over 100 resorts and hotels and don’t expect perfection, but Diani Reef Beach Resort and Spa is near the bottom. In summary, will never return here and do not recommend Diani Reef Beach Resort and Spa. Diani Reef Beach Resort & Spa is, at best, a 5 out of 10. Compared to other resorts, this is a Motel 6. 1. DO NO COME HERE UNLESS YOU LIKE COLD, OILY SALT WATER SHOWERS. ALL THE POSITIVES WERE NEGATED BECAUSE NO HOT WATER, NO FRESH CLEAN WATER. IT’S A DISGRACE. 2. ONLY COLD, OILY SALT WATER FOR SHOWERING THE WHOLE STAY. 3. DECEPTIVE ADVERTISING. FULL BOARD IS A SCAM. 4. NOT WORTH $180 USD PER DAY. *A summary and a full write-up with the Good, the Bad and the Ugly are below. If I had known or they had decently posted on their website about the water and shower situation I would never have come here. I did not expect extreme luxury, but at least the basics for $180USD per day. This is the only resort and spa in the world without fresh, hot clean running water. The staff are not the problem (they are all fabulous), it’s the ownership and senior management. Previously, I’ve stayed at Southern Palms in Diani, Severin in Nyali, La Mera and an Airbnb in Shanzu for 3 months. They are all Michelin 5 star resorts compared to Diani Reef Beach Resort & Spa. I am a seasoned world traveler and have also been four times to K

HORRIBLE EXPERIENCE. CAVEAT EMPTOR - BUYER BEWARE. I’ve travelled the world and stayed at over 100 resorts and hotels and don’t expect perfection, but Diani Reef Beach Resort and Spa is near the bottom. In summary, will never return here and do not recommend Diani Reef Beach Resort and Spa. Diani Reef Beach Resort & Spa is, at best, a 5 out of 10. Compared to other resorts, this is a Motel 6. 1. DO NO COME HERE UNLESS YOU LIKE COLD, OILY SALT WATER SHOWERS. ALL THE POSITIVES WERE NEGATED BECAUSE NO HOT WATER, NO FRESH CLEAN WATER. IT’S A DISGRACE. 2. ONLY COLD, OILY SALT WATER FOR SHOWERING THE WHOLE STAY. 3. DECEPTIVE ADVERTISING. FULL BOARD IS A SCAM. 4. NOT WORTH $180 USD PER DAY. *A summary and a full write-up with the Good, the Bad and the Ugly are below. If I had known or they had decently posted on their website about the water and shower situation I would never have come here. I did not expect extreme luxury, but at least the basics for $180USD per day. This is the only resort and spa in the world without fresh, hot clean running water. The staff are not the problem (they are all fabulous), it’s the ownership and senior management. Previously, I’ve stayed at Southern Palms in Diani, Severin in Nyali, La Mera and an Airbnb in Shanzu for 3 months. They are all Michelin 5 star resorts compared to Diani Reef Beach Resort & Spa. I am a seasoned world traveler and have also been four times to K

Hotel needs a serious renovation. The elevators do not work, there is no water filtration system, and the entire resort is outdated.

Hotel needs a serious renovation. The elevators do not work, there is no water filtration system, and the entire resort is outdated.

Very good resort with great rooms, swimming pools, good breakfast ( buffet) would recommend, the only issue was that you can't open the window at night as there is no misquoters ( nets on the windows)

Very good resort with great rooms, swimming pools, good breakfast ( buffet) would recommend, the only issue was that you can't open the window at night as there is no misquoters ( nets on the windows)

It’s an average hotel, the rooms, staff and food is average for the price

It’s an average hotel, the rooms, staff and food is average for the price

Beware* This hotel is a 2 star at best No hot water during our stay even after they moved our room, poor customer service, poor management, they yes you to death and do nothing to solve your problem. Our bathroom had hair all over it upon check in, door lock malfunctioned, locked out of our room multiple times, food service is below average, restaurant was out of half the items on their menu, hotel and rooms are outdated, pictures on we site are very deceiving, Very disappointing, would not recommend.

Beware* This hotel is a 2 star at best No hot water during our stay even after they moved our room, poor customer service, poor management, they yes you to death and do nothing to solve your problem. Our bathroom had hair all over it upon check in, door lock malfunctioned, locked out of our room multiple times, food service is below average, restaurant was out of half the items on their menu, hotel and rooms are outdated, pictures on we site are very deceiving, Very disappointing, would not recommend.

The staff were approachable and kind. Entertainment was good.Overall my stay at the property was good and I recommend this place. My only concern is if they can upgrade the bathrooms

The staff were approachable and kind. Entertainment was good.Overall my stay at the property was good and I recommend this place. My only concern is if they can upgrade the bathrooms

Amazing!

Amazing!

Definitely would do it again.

Definitely would do it again.

I liked breakfast, dinner was good. We had adequate water for drinking in the room.I also liked service at the swimming pool. I did not like the bed and the bedsheets. There were inordinate delays in room cleaning.

I liked breakfast, dinner was good. We had adequate water for drinking in the room.I also liked service at the swimming pool. I did not like the bed and the bedsheets. There were inordinate delays in room cleaning.

Best vacation EVER!... Where do I begin... This resort far exceeded our expectations, in so many ways... We looked forward to each and every day that we were there, and we really hated to leave... First and foremost, the staff was excellent... The food 😋 was soo good... All three meals were buffet style and each meal had so many choices... There were mini bars throughout the resort, to include being served on the beach... Lastly, but certainly not the least, were the beautiful monkeys, who were so gentle... We can't wait to return next vacation, and we will definitely stay much longer... Thanks for the opportunity to share...

Best vacation EVER!... Where do I begin... This resort far exceeded our expectations, in so many ways... We looked forward to each and every day that we were there, and we really hated to leave... First and foremost, the staff was excellent... The food 😋 was soo good... All three meals were buffet style and each meal had so many choices... There were mini bars throughout the resort, to include being served on the beach... Lastly, but certainly not the least, were the beautiful monkeys, who were so gentle... We can't wait to return next vacation, and we will definitely stay much longer... Thanks for the opportunity to share...

I am writing to convey my deep appreciation for the truly exceptional experience I encountered during my recent stay at the Diani Reef Beach Resort & Spa. From the moment I arrived until the day of my departure, the commitment and warmth exhibited by the staffs turned my visit into a memorable and enchanting retreat. First impressions are often lasting, and I must applaud the team for their seamless check-in process. The reception staff, with their sincere smiles and efficient service, set the tone for what proved to be a remarkable stay. It was apparent that they were not merely fulfilling their duties but genuinely dedicated to ensuring guests felt welcomed and valued. The accommodations were luxurious, offering a perfect blend of comfort and elegance and welcomed me with an amazingly made-up bed in your way. The meticulous attention to detail in the room's design and amenities showcased the resort's dedication to creating a haven for relaxation. The housekeeping team's efforts were impeccable, maintaining a pristine environment that heightened my overall sense of well-being throughout my stay. What sets Diani Reef apart is the authenticity and sincerity of the staff.

I am writing to convey my deep appreciation for the truly exceptional experience I encountered during my recent stay at the Diani Reef Beach Resort & Spa. From the moment I arrived until the day of my departure, the commitment and warmth exhibited by the staffs turned my visit into a memorable and enchanting retreat. First impressions are often lasting, and I must applaud the team for their seamless check-in process. The reception staff, with their sincere smiles and efficient service, set the tone for what proved to be a remarkable stay. It was apparent that they were not merely fulfilling their duties but genuinely dedicated to ensuring guests felt welcomed and valued. The accommodations were luxurious, offering a perfect blend of comfort and elegance and welcomed me with an amazingly made-up bed in your way. The meticulous attention to detail in the room's design and amenities showcased the resort's dedication to creating a haven for relaxation. The housekeeping team's efforts were impeccable, maintaining a pristine environment that heightened my overall sense of well-being throughout my stay. What sets Diani Reef apart is the authenticity and sincerity of the staff.

The ambience of the hotel does it for itself. It's in a great location. There are so many places within the property where couples can feel cozy. There are ample seating areas. The friendly staff sets this place apart. There is a mixture of young people on the staff and seasoned employees. You can feel relaxed while there. If you decide to hit the beach, expect to be solicited to purchase items by the locals. There is a private area provided by the property where you wine be disturbed. All of the meals are top notch. I also trust the management here. There was a slight issue but they made sure I was taken care of and accommodated.

The ambience of the hotel does it for itself. It's in a great location. There are so many places within the property where couples can feel cozy. There are ample seating areas. The friendly staff sets this place apart. There is a mixture of young people on the staff and seasoned employees. You can feel relaxed while there. If you decide to hit the beach, expect to be solicited to purchase items by the locals. There is a private area provided by the property where you wine be disturbed. All of the meals are top notch. I also trust the management here. There was a slight issue but they made sure I was taken care of and accommodated.

Coming next!

Coming next!

Staff exceptionally nice and friendly, but there was a water problem that lasted for 24 hours and communication was so bad about it, there was no running water at the batthroom which made it hard to stay at the room with no shower and no flushing water for toilet. the communication from management was so bad and didnt know how to handle this issue. despite that the condition of the bathroom itself was so bad.

Staff exceptionally nice and friendly, but there was a water problem that lasted for 24 hours and communication was so bad about it, there was no running water at the batthroom which made it hard to stay at the room with no shower and no flushing water for toilet. the communication from management was so bad and didnt know how to handle this issue. despite that the condition of the bathroom itself was so bad.