On arrival check in was good, we were then able to get into our sea view superior room. The room was spacious but there wasn’t really a balcony as the table and stacked chairs took all of the space, would suggest that the table is removed so that at least one person can sit out there. Shower was ok only one evening without due to a drainage issue. The beds in the main pool area to the front of the hotel tend to go by 10.30 but we always found a bed before this time. My main issue was the food, we stayed HB we had breakfast but everything hot is covered in oil of course there were continental options so all in all was ok. Dinner was different we ended up eating out 5 nights of the seven we stayed the food wasn’t nice at all. The entertainment well was really the kids disco that starts at 9pm for an hour and then low key after that. We were offered to upgrade to All Inclusive for €70 euros per couple per day but we didn’t want the lunch there is a lovely shop just before the hotel has everything you need. The hotel could do with an overhaul the reception areas are ok but from there it is looking quite tired. The hotel is roughly 40min walk into Torremolinos town but there is a bus stop outside the hotel but we found it quicker to walk in rather than wait for the bus. In summary ok, but would say from experience of staying in many hotels in Spain that this is not a 4* more a 3*

Positives: good weather, beach location minute walk, lovely beach €7 pp for sun loungers, hotel clean, pool area lovely (be it cold, but refreshing it the hot sun), food was nice lots of choice each day (all inclusive) start friendly Cons: pool not heated, extra costs , towels to get fresh ones €2 each time, saftey box €2.50 per day, sun loungers at beach €7, check in very poor arrived at midnight bar just closed was given 2 warm bottles of water was not shown to room just given map, room was hot took while for air on to kick in, charger point not working in room, Wii Fi hit and miss, used 4g most of the time, entertainment shocking absolutely awful every night kid entertainment few songs from 21:30 then adults at 10pm (adult entertainment was worse I’ve ever seen very very amiture, restaurant in prestigious part food cold, staff miserable, lazy, location very limited near by shops and only 2 restaurants (outside hotel) bus never came to go torromolinous town or Malaga but taxis around €11 easy to get taxis If you are going for a beach holiday or sit round pool and just to relax, and only relax this hotel is nice but if u want entertainment or local shops restaurants then no good

On arrival check in was good, we were then able to get into our sea view superior room. The room was spacious but there wasn’t really a balcony as the table and stacked chairs took all of the space, would suggest that the table is removed so that at least one person can sit out there. Shower was ok only one evening without due to a drainage issue. The beds in the main pool area to the front of the hotel tend to go by 10.30 but we always found a bed before this time. My main issue was the food, we stayed HB we had breakfast but everything hot is covered in oil of course there were continental options so all in all was ok. Dinner was different we ended up eating out 5 nights of the seven we stayed the food wasn’t nice at all. The entertainment well was really the kids disco that starts at 9pm for an hour and then low key after that. We were offered to upgrade to All Inclusive for €70 euros per couple per day but we didn’t want the lunch there is a lovely shop just before the hotel has everything you need. The hotel could do with an overhaul the reception areas are ok but from there it is looking quite tired. The hotel is roughly 40min walk into Torremolinos town but there is a bus stop outside the hotel but we found it quicker to walk in rather than wait for the bus. In summary ok, but would say from experience of staying in many hotels in Spain that this is not a 4* more a 3*

Positives: good weather, beach location minute walk, lovely beach €7 pp for sun loungers, hotel clean, pool area lovely (be it cold, but refreshing it the hot sun), food was nice lots of choice each day (all inclusive) start friendly Cons: pool not heated, extra costs , towels to get fresh ones €2 each time, saftey box €2.50 per day, sun loungers at beach €7, check in very poor arrived at midnight bar just closed was given 2 warm bottles of water was not shown to room just given map, room was hot took while for air on to kick in, charger point not working in room, Wii Fi hit and miss, used 4g most of the time, entertainment shocking absolutely awful every night kid entertainment few songs from 21:30 then adults at 10pm (adult entertainment was worse I’ve ever seen very very amiture, restaurant in prestigious part food cold, staff miserable, lazy, location very limited near by shops and only 2 restaurants (outside hotel) bus never came to go torromolinous town or Malaga but taxis around €11 easy to get taxis If you are going for a beach holiday or sit round pool and just to relax, and only relax this hotel is nice but if u want entertainment or local shops restaurants then no good

Had an amazing staying at Occidental Torremolinos Playa. Great ambience, lovely staff, good variety of food, very clean everywhere and a pretty hotel all round. My sea view room was just perfect and the entertainment in the evenings was fun. Walkable, with easy and quick access to buses and trains made getting around effortless. I would definitely stay here again.

Had an amazing staying at Occidental Torremolinos Playa. Great ambience, lovely staff, good variety of food, very clean everywhere and a pretty hotel all round. My sea view room was just perfect and the entertainment in the evenings was fun. Walkable, with easy and quick access to buses and trains made getting around effortless. I would definitely stay here again.

This is a nice hotel with a very good food, the only thing is the hotel doesn't have their own beach. Hotel guest need to use paid places that didn’t have good umbrellas.

On the beach front. Food and drink quality really good. Spacious hotel. Newer rooms much smaller than the older rooms. Great location close to shops bars restaurants and beach… breakfast very good we have stayed here twice.

On the beach front. Food and drink quality really good. Spacious hotel. Newer rooms much smaller than the older rooms. Great location close to shops bars restaurants and beach… breakfast very good we have stayed here twice.

Nice

Nice

Lovely hotel, fast check in, excellent breakfast, very clean, beautiful pool area, convenient location for the beach and restaurants . Unfortunately the sofa bed in the premium family room was uncomfortable, towels were old. Disappointing pool accommodation, never enough loungers for hotel guests at the pool, the grassy areas catered for the over flow but these loungers were dirty and shabby. For the price of the hotel rooms, these facilities should have been better.

Good hotel, quiet clean room, big pool area, excellent breakfast with many healthy options. Gym was a bit small if many people working out, but you'll manage. You also need to wait in line and ask key from reception to get there every day, but maybe it's because otherwise it would be too crowded. Walking distance to train station. Overall nice with the price I payed.

Lovely hotel, fast check in, excellent breakfast, very clean, beautiful pool area, convenient location for the beach and restaurants . Unfortunately the sofa bed in the premium family room was uncomfortable, towels were old. Disappointing pool accommodation, never enough loungers for hotel guests at the pool, the grassy areas catered for the over flow but these loungers were dirty and shabby. For the price of the hotel rooms, these facilities should have been better.

Good hotel, quiet clean room, big pool area, excellent breakfast with many healthy options. Gym was a bit small if many people working out, but you'll manage. You also need to wait in line and ask key from reception to get there every day, but maybe it's because otherwise it would be too crowded. Walking distance to train station. Overall nice with the price I payed.

Good

The worst experience we ever had within a summer beach hotel ! the room we’ve got for 3,000 € / 8 days was located in the farthest corner of the facilities. the room was very small. The one chair we had in the room we needed to put it in the bathroom just to be able pass from the entrance forward. the “balcony” is exactly 90 cm long and 65 cm wide. Ridiculous ! It was no way to dry our swimming dress, not to speak about drying two beach towels. at arrival, we did not find even a glass with water available in that room. Nothing. the AC was week. The average temp in the room was 27*C. During the nights we had to open the “balcony” door to cool inside. the tap water at the sink was very low debit. the pillows were good for torture, but not to sleep on. Terrible. the wi-fi internet is garbage. Hard to send a picture through. we’ve got free towels for beach use. But we’ve been told that if we need them washed or replaced, we have to pay. Trying to put our valuable in the safe located in our room’s wardrobe, safe was not locking. When I checked that with Reception, they gloriously announced me that I could only be allowed to use the safe if I pay a 20 € tax. So, for 3,000 €, I only rented the room, but not the safe located inside the room. I asked them if I am allowed to use the little empty fridge found in my room or that would bring more taxes?!? Ridiculous. This hotel is only orientated to their profit.

The worst experience we ever had within a summer beach hotel ! the room we’ve got for 3,000 € / 8 days was located in the farthest corner of the facilities. the room was very small. The one chair we had in the room we needed to put it in the bathroom just to be able pass from the entrance forward. the “balcony” is exactly 90 cm long and 65 cm wide. Ridiculous ! It was no way to dry our swimming dress, not to speak about drying two beach towels. at arrival, we did not find even a glass with water available in that room. Nothing. the AC was week. The average temp in the room was 27*C. During the nights we had to open the “balcony” door to cool inside. the tap water at the sink was very low debit. the pillows were good for torture, but not to sleep on. Terrible. the wi-fi internet is garbage. Hard to send a picture through. we’ve got free towels for beach use. But we’ve been told that if we need them washed or replaced, we have to pay. Trying to put our valuable in the safe located in our room’s wardrobe, safe was not locking. When I checked that with Reception, they gloriously announced me that I could only be allowed to use the safe if I pay a 20 € tax. So, for 3,000 €, I only rented the room, but not the safe located inside the room. I asked them if I am allowed to use the little empty fridge found in my room or that would bring more taxes?!? Ridiculous. This hotel is only orientated to their profit.

Lovely hotel, and great location right on the beach. It is an all inclusive resort for most guests there, but not bookings from Hotels.com. The buffet is OK, but not great. The pools are nice, but close between seven and eight at night. Close to the airport, which is convenient.

Lovely hotel, and great location right on the beach. It is an all inclusive resort for most guests there, but not bookings from Hotels.com. The buffet is OK, but not great. The pools are nice, but close between seven and eight at night. Close to the airport, which is convenient.

My head was hit when the bathroom glass panel fell on my head. I suffered from pain for two days and did not find any attention. They changed my room to a smaller room for two days and I did not receive compensation or anything.

My head was hit when the bathroom glass panel fell on my head. I suffered from pain for two days and did not find any attention. They changed my room to a smaller room for two days and I did not receive compensation or anything.

Staff are very rude. Upon arrival and check in the staff greeted us with "what do u want". The employees never smile they need a crash course on emotional contagion. The property is below average!!!! There is only 1 restaurant that u can eat at if u r half board. U have to pay for the safe in the room every day which is so cheap!!! U have to pay to replace ur beach towels, again unheard of. They put us in a room next to the restaurant and we could smell fish from the vents. Then when we complained they said they would move us to another room and asked us to prep our bags to check out and move to the other room. Then the staff came back and said sorry the other ppl are getting a late check out they are important people so wait for our call. If u have ever visited the resorts in south america this resort would not be a good option. Not worth the thounsands paid and we went with another family and got 3 rooms which was very expensive. The entertainment was good for kids the Food in the buffet was good sometimes and not so good other times. Disappointing experience.

Staff are very rude. Upon arrival and check in the staff greeted us with "what do u want". The employees never smile they need a crash course on emotional contagion. The property is below average!!!! There is only 1 restaurant that u can eat at if u r half board. U have to pay for the safe in the room every day which is so cheap!!! U have to pay to replace ur beach towels, again unheard of. They put us in a room next to the restaurant and we could smell fish from the vents. Then when we complained they said they would move us to another room and asked us to prep our bags to check out and move to the other room. Then the staff came back and said sorry the other ppl are getting a late check out they are important people so wait for our call. If u have ever visited the resorts in south america this resort would not be a good option. Not worth the thounsands paid and we went with another family and got 3 rooms which was very expensive. The entertainment was good for kids the Food in the buffet was good sometimes and not so good other times. Disappointing experience.

Very good stay and very good service and staff..

Very good stay and very good service and staff..

We stayed for 3 nights at the Occidental Torremolinos Playa building 3, in a double room without sea view. Overall, I thought it was a 3-star hotel, with a good breakfast and dinner option. The air conditioning didn't work during any day. Even though 2 technicians were there to fix it, the air conditioning didn't cool down, it was just a fan. The breakfast has good options and on one of the days I also paid separately for dinner, which I thought was also worth it. The room I stayed in was very large and had a view of the street and pool. The part where I stayed was very silent. It was a little difficult to find the reception, and the hotel has a parking lot, but as the hotel is very large, spaces soon run out and we have to leave the car on the side streets. Safe place and nothing happened to the vehicle.

We stayed for 3 nights at the Occidental Torremolinos Playa building 3, in a double room without sea view. Overall, I thought it was a 3-star hotel, with a good breakfast and dinner option. The air conditioning didn't work during any day. Even though 2 technicians were there to fix it, the air conditioning didn't cool down, it was just a fan. The breakfast has good options and on one of the days I also paid separately for dinner, which I thought was also worth it. The room I stayed in was very large and had a view of the street and pool. The part where I stayed was very silent. It was a little difficult to find the reception, and the hotel has a parking lot, but as the hotel is very large, spaces soon run out and we have to leave the car on the side streets. Safe place and nothing happened to the vehicle.

The hotel in general was OK, but the service and food was terrible. We had an issue with our A/C and called for two days without them sending anyone and when we complained the claimed that they have no record. Then they said our do not disturb sign was up but we got house keeping which does not make sense. Food quality is very subpar. Although they are not a cheap hotel they nickel and dime you. They charge a daily fee to use the in room safe and charge you to get clean pool towels. You are charging almost $500.00 a night for a room, you would think you would not charge for clean towels and a safe.

The hotel in general was OK, but the service and food was terrible. We had an issue with our A/C and called for two days without them sending anyone and when we complained the claimed that they have no record. Then they said our do not disturb sign was up but we got house keeping which does not make sense. Food quality is very subpar. Although they are not a cheap hotel they nickel and dime you. They charge a daily fee to use the in room safe and charge you to get clean pool towels. You are charging almost $500.00 a night for a room, you would think you would not charge for clean towels and a safe.

The beds could be in better conditions

Brilliant hotel - lovely staff - great location