Our room smells moldy and stuffy.

First of all, the Hotel is very clean especially the lobby and the dining area. It was difficult to find because the Hotel name is still carrying the previous name of the hotel. Do not search for Brittany Global South but instead look for Mella Hotel. Not a very nice location. On Expedia it says 9.9km away from the Mall of Asia and takes 10 minutes to get there, but in reality it can take up to 45 minutes because of the traffic congestion surrounding this area.

First of all, the Hotel is very clean especially the lobby and the dining area. It was difficult to find because the Hotel name is still carrying the previous name of the hotel. Do not search for Brittany Global South but instead look for Mella Hotel. Not a very nice location. On Expedia it says 9.9km away from the Mall of Asia and takes 10 minutes to get there, but in reality it can take up to 45 minutes because of the traffic congestion surrounding this area.

Nice property

Nice property

This is my second time staying at this Hotel, and it continues to be my first choice when visiting Manila.

It was nice. The staff was incredible It felt like home away from home!!!

It was nice. The staff was incredible It felt like home away from home!!!

When we checked into our room, the air condition was not working properly and while we were staying there, it was very hot and very uncomfortable.

When we checked into our room, the air condition was not working properly and while we were staying there, it was very hot and very uncomfortable.

Staffs are cheerful and friendly at the beginning only. There were lots of awkward moment since they made mistakes with our request and bookings then blamed us for it and asked payment for services we did not avail or used. Rooms are dirty with some weird smell. Bathroom door was defective (doesn’t close or open smoothly). Small shower rooms. In general family/group rooms are pretty small. Outside paint and building looks faded and old. Surroundings are not safe if you want to stroll and explore the area. Hotel was built beside the cemetery so it a bit scary to look outside the window at night.

Staffs are cheerful and friendly at the beginning only. There were lots of awkward moment since they made mistakes with our request and bookings then blamed us for it and asked payment for services we did not avail or used. Rooms are dirty with some weird smell. Bathroom door was defective (doesn’t close or open smoothly). Small shower rooms. In general family/group rooms are pretty small. Outside paint and building looks faded and old. Surroundings are not safe if you want to stroll and explore the area. Hotel was built beside the cemetery so it a bit scary to look outside the window at night.

Such an amazing hotel! Very clean, upscale and the staff was so great! I am super picky about where I will stay and I will stay here every time I am in Manila! I can’t say enough good things about this hotel!!

Such an amazing hotel! Very clean, upscale and the staff was so great! I am super picky about where I will stay and I will stay here every time I am in Manila! I can’t say enough good things about this hotel!!

Would love to have had a bathtub

Would love to have had a bathtub

New building, great staff

New building, great staff

Highly recommended 👍

Highly recommended 👍

this property is excellent the staff were friendly

this property is excellent the staff were friendly

Relaxing atmosphere, and helpfull staff. Good for Families... This will be my choice for future trips to Manila.

Relaxing atmosphere, and helpfull staff. Good for Families... This will be my choice for future trips to Manila.

The property is clean and well maintained. The staff are very helpful, accommodating and very respectful.

The property is clean and well maintained. The staff are very helpful, accommodating and very respectful.

Cleanliness , friendly staff and I love the breakfast alot of choices ! I will definitely stay here again .

Cleanliness , friendly staff and I love the breakfast alot of choices ! I will definitely stay here again .

The AC is not working .

Staff well trained at their own dept, courteous, very friendly. Comp breakfast menu very good, lots of selections & again, friendly staff. Room; love the bed ensemble. Well maintained/cleaned. Room service/maintenance very quick. Overall, excellent. Will definitely recommend.

The hotel is a clean modern hotel. The Pool area was nice but not nearly large enough and did not have enough seating for the size of the hotel. The resaurant staff were very friendly and tried hard but have not been trained to allow a suitable time gap between appetizers and the main course so everything arrives together. Of the three meals at our table, which was three of the 5 people in the restaurant, one meal and appetizer arrived immediately together and the otherwise two arrived 20-30 minutes after. My chicken was bloody inside when I did get it and was still charged for it. They did offered to give me another meal but I was done waiting. Our bed was comfortable and the sheets were clean but damp.

The hotel is a clean modern hotel. The Pool area was nice but not nearly large enough and did not have enough seating for the size of the hotel. The resaurant staff were very friendly and tried hard but have not been trained to allow a suitable time gap between appetizers and the main course so everything arrives together. Of the three meals at our table, which was three of the 5 people in the restaurant, one meal and appetizer arrived immediately together and the otherwise two arrived 20-30 minutes after. My chicken was bloody inside when I did get it and was still charged for it. They did offered to give me another meal but I was done waiting. Our bed was comfortable and the sheets were clean but damp.