The room was dirty and the carpet and sofa had lots of stains on them. The bathroom was so outdated and needs repair. Not at all what the photos represent.

The room was dirty and the carpet and sofa had lots of stains on them. The bathroom was so outdated and needs repair. Not at all what the photos represent.

My grandmother used ad in the hospital and we scheduled a stay. She ended up passing away 3 mins after we scheduled the stay. I immediately called the hotel as well as messaged through the app to cancel the stay. I have no response. We were ignored completely. Called again and could not get anyone to speak with us. This was one of the worst days of our lives and we couldn’t get anyone to respond. I don’t like leaving bad reviews because I understand bad days happen. But this was absolutely unacceptable and ignoring us was just disappointing and disrespectful. Front desk telling us we should send proof of the death is probably the worst ever.

My grandmother used ad in the hospital and we scheduled a stay. She ended up passing away 3 mins after we scheduled the stay. I immediately called the hotel as well as messaged through the app to cancel the stay. I have no response. We were ignored completely. Called again and could not get anyone to speak with us. This was one of the worst days of our lives and we couldn’t get anyone to respond. I don’t like leaving bad reviews because I understand bad days happen. But this was absolutely unacceptable and ignoring us was just disappointing and disrespectful. Front desk telling us we should send proof of the death is probably the worst ever.

Well we had to wait for front desk to check in. Then we get to room and get comfortable and someone was trying to get in. The hotel gave the same room to two different people. The room and hotel needs a serious makeover. There was no hot water to take a shower, it was warm but not hot. I was just very disappointed in this hotel.

Well we had to wait for front desk to check in. Then we get to room and get comfortable and someone was trying to get in. The hotel gave the same room to two different people. The room and hotel needs a serious makeover. There was no hot water to take a shower, it was warm but not hot. I was just very disappointed in this hotel.

Pot smell in all of hotel. Filthy . Left after first night. Do not go to this property. Horrible

Pot smell in all of hotel. Filthy . Left after first night. Do not go to this property. Horrible

It was the worst place I’ve ever stayed in. Nothing worked. Ice machine and elevator down, air conditioner leaked, rug was soaked, hot tub and restroom broke down in pool area, breakfast was horrible, coffee was cold, coffee maker in the room was broke, toilet ran all night. All this for 150.00 dollars. It was the worst.

It was the worst place I’ve ever stayed in. Nothing worked. Ice machine and elevator down, air conditioner leaked, rug was soaked, hot tub and restroom broke down in pool area, breakfast was horrible, coffee was cold, coffee maker in the room was broke, toilet ran all night. All this for 150.00 dollars. It was the worst.

I requested a refund for my due to poor room conditions and no room service. For me and my autistic, minor daughter's entire stay, our room was hot - the room AC was poorly functioning and felt like at least 75°. When I mentioned it to staff, I was given a box fan because there were no more rooms available. Also, our room was not cleaned. We were gone for much of the day attending a funeral in town, so we did not notice until returning to the room later in the evening.

I requested a refund for my due to poor room conditions and no room service. For me and my autistic, minor daughter's entire stay, our room was hot - the room AC was poorly functioning and felt like at least 75°. When I mentioned it to staff, I was given a box fan because there were no more rooms available. Also, our room was not cleaned. We were gone for much of the day attending a funeral in town, so we did not notice until returning to the room later in the evening.

The lady at check in was nice. The hotel is old and musty. The carpet in the room was sticky and gross. The fixtures in the bathroom were old and need replacing. However, the bed was comfortable.

The lady at check in was nice. The hotel is old and musty. The carpet in the room was sticky and gross. The fixtures in the bathroom were old and need replacing. However, the bed was comfortable.

This property is falling apart. A plumbing leak was flooding the lobby through the ceiling and the air conditioning was broken in the dining room. Staff was super friendly but that’s the only positive.

This property is falling apart. A plumbing leak was flooding the lobby through the ceiling and the air conditioning was broken in the dining room. Staff was super friendly but that’s the only positive.

BED BUGS AND ROACHES not a clean property at all!! They have bed bugs and roaches and clearly know it. There were roaches crawling around the lobby when we left, after we found two bed bugs crawling on the walls in the room. We didn’t stay for any of the nights we booked. Still waiting on a refund from hotel.

BED BUGS AND ROACHES not a clean property at all!! They have bed bugs and roaches and clearly know it. There were roaches crawling around the lobby when we left, after we found two bed bugs crawling on the walls in the room. We didn’t stay for any of the nights we booked. Still waiting on a refund from hotel.

The hotel was quite warm. The AC unit in the room was very loud (like rattly broken down loud, not soothing, white noise…we had to raise our voices to hear each other above it). It cooled our room down more than the halls and lobby, but it was still warm. At check in, I was surprised to pay a $75 nonrefundable pet fee. Expedia indicated it was pet friendly and didn’t say anything about a fee. The shower in our room had difficulty maintaining a consistent temperature. I definitely wouldn’t book here again.

The hotel was quite warm. The AC unit in the room was very loud (like rattly broken down loud, not soothing, white noise…we had to raise our voices to hear each other above it). It cooled our room down more than the halls and lobby, but it was still warm. At check in, I was surprised to pay a $75 nonrefundable pet fee. Expedia indicated it was pet friendly and didn’t say anything about a fee. The shower in our room had difficulty maintaining a consistent temperature. I definitely wouldn’t book here again.

Too outdated and half of everything didn't work such as hot tub, vending machines, elevator and ice machines. But friendly service though.

The First room we checked into was filthy including the toilet! The front desk clerk was extremely apologetic very nice and took care of us gave us. He got us done clean rooms. But the room key cards kept deactivating.

Too outdated and half of everything didn't work such as hot tub, vending machines, elevator and ice machines. But friendly service though.

The First room we checked into was filthy including the toilet! The front desk clerk was extremely apologetic very nice and took care of us gave us. He got us done clean rooms. But the room key cards kept deactivating.

Was warned after checking in that the TV didn’t work. Why would the TV not be replaced if it doesn’t work?

Was warned after checking in that the TV didn’t work. Why would the TV not be replaced if it doesn’t work?

Elevator buttons broken. Causing us to be stuck at 1st. flr. frequently. Staff said they were aware of problem. Room was too dark, lamps missing from desk / rear area. Access cards stopped working, requiring us to be stuck in elevator several more times to get corrected at the front desk. Road to hotel has deep potholes.

Elevator buttons broken. Causing us to be stuck at 1st. flr. frequently. Staff said they were aware of problem. Room was too dark, lamps missing from desk / rear area. Access cards stopped working, requiring us to be stuck in elevator several more times to get corrected at the front desk. Road to hotel has deep potholes.

It was a terrible stay. First of all when we check in are room was not ready I payed for the bigger room and the elevator button where sticky and all foour ice Machines where not working they told us to walk next door for ice really haow rude and there where to boogers on the wall and the tub was leaking and the bed was terrible i had terrible back pain! I wanted a refund but didn’t happen and there where kids running up and down the hallway knocking on doors will never ever stay here again!

It was a terrible stay. First of all when we check in are room was not ready I payed for the bigger room and the elevator button where sticky and all foour ice Machines where not working they told us to walk next door for ice really haow rude and there where to boogers on the wall and the tub was leaking and the bed was terrible i had terrible back pain! I wanted a refund but didn’t happen and there where kids running up and down the hallway knocking on doors will never ever stay here again!

Front desk very hospitable guy

Front desk very hospitable guy