Beautiful view accessible to everything

Property was fine. $75 for a dog is ridiculous

Property was fine. $75 for a dog is ridiculous

Not sure of the age of this hotel, but it was very nice, our view from our window unto a lovely golf course was great, quiet, clean. We will return again if in the area of Lenoir, NC

Not sure of the age of this hotel, but it was very nice, our view from our window unto a lovely golf course was great, quiet, clean. We will return again if in the area of Lenoir, NC

Very clean! Smelled so good- and the rooms and hallways were immaculate. The staff was very helpful and friendly.

Very clean! Smelled so good- and the rooms and hallways were immaculate. The staff was very helpful and friendly.

We enjoyed our stay

We enjoyed our stay

We enjoyed our stay, we didn't have any issues and the staff was wonderful.

We enjoyed our stay, we didn't have any issues and the staff was wonderful.

Check in was on 7/26 and we arrived around 2:50 pm. We reserved the room for 2 nights (7/26, 7/27, check out 7/28). The clerk checked us in, gave us our room keys, and we went up to our room. We chose the Hampton Inn because they are pet friendly. 7/27 we did some sight-seeing around Lenoir and then left later to see the concert that we were in town for. When we arrived back at the room later that night at approx.12 midnight and our room keys would not work to gain access to our room. Outside the door we could here the phone ringing continuously without ceasing. I waited at the door while my husband went down to the lobby to find out what was going on. I could only imagine my seizure prone dog being tormented inside while that phone rang, over and over again. After about a 1/2 hour, my husband returned with a manager who let us in, telling me that she had entered the room earlier. Apparently the mgr on duty when we checked in had not checked us in properly and they said we were not even supposed to be there. They were in the process of giving our room to another couple. I said little, although I was livid at the fact that they had entered the room after checking us in, seeing our belongings in the room, and rather than calling our number on the reservation, they incessantly called the room phone after knowing there was a dog in the room (she had visibly seen the dog when entering). We accepted the apology and they took 1 night stay charge from the bill, but then charged us.

Check in was on 7/26 and we arrived around 2:50 pm. We reserved the room for 2 nights (7/26, 7/27, check out 7/28). The clerk checked us in, gave us our room keys, and we went up to our room. We chose the Hampton Inn because they are pet friendly. 7/27 we did some sight-seeing around Lenoir and then left later to see the concert that we were in town for. When we arrived back at the room later that night at approx.12 midnight and our room keys would not work to gain access to our room. Outside the door we could here the phone ringing continuously without ceasing. I waited at the door while my husband went down to the lobby to find out what was going on. I could only imagine my seizure prone dog being tormented inside while that phone rang, over and over again. After about a 1/2 hour, my husband returned with a manager who let us in, telling me that she had entered the room earlier. Apparently the mgr on duty when we checked in had not checked us in properly and they said we were not even supposed to be there. They were in the process of giving our room to another couple. I said little, although I was livid at the fact that they had entered the room after checking us in, seeing our belongings in the room, and rather than calling our number on the reservation, they incessantly called the room phone after knowing there was a dog in the room (she had visibly seen the dog when entering). We accepted the apology and they took 1 night stay charge from the bill, but then charged us.

Everything i worry about being in a hotel having 2 small kids i had nothing to worry about with this location

Everything i worry about being in a hotel having 2 small kids i had nothing to worry about with this location

We had a great stay! Room was very clean, a/c was nice and cool. Front desk staff was cordial, but not always available. Had to wait for a bit at the desk until someone came. Would stay again!

We had a great stay! Room was very clean, a/c was nice and cool. Front desk staff was cordial, but not always available. Had to wait for a bit at the desk until someone came. Would stay again!

It was good

It was good

Very clean, new, quiet and convenient.

Very clean, new, quiet and convenient.

I had driven 5 hrs across the state so arriving to find I STILL needed to pay $16 (weird!) was annoying but to then get to my room and neither key to work (4th floor) having to pee so badly from the LONG drive, only to have to go all the way back down with my 3 bags, was more than annoying. Then to sit on the bed and realize my almost $200 room was less comfortable than the $80.00 room I’ve paid at other hotels is too much. I’m saddened I gave so much money.

I had driven 5 hrs across the state so arriving to find I STILL needed to pay $16 (weird!) was annoying but to then get to my room and neither key to work (4th floor) having to pee so badly from the LONG drive, only to have to go all the way back down with my 3 bags, was more than annoying. Then to sit on the bed and realize my almost $200 room was less comfortable than the $80.00 room I’ve paid at other hotels is too much. I’m saddened I gave so much money.

Place seems to be understaffed so had trouble servicing the rooms sufficiently.

Place seems to be understaffed so had trouble servicing the rooms sufficiently.

On top of a beautiful facility, each member of the staff was absolutely pleasant to talk with. Most dog friendly hotel I’ve been to as well.

On top of a beautiful facility, each member of the staff was absolutely pleasant to talk with. Most dog friendly hotel I’ve been to as well.

Everytime we go to lenoir this is the place we stay. They are great. It's clean and feels safe. It would have been wonderful if they had ev charging, even if just a destination charger, because all other chargers in lenoir that we found didnt work.

Everytime we go to lenoir this is the place we stay. They are great. It's clean and feels safe. It would have been wonderful if they had ev charging, even if just a destination charger, because all other chargers in lenoir that we found didnt work.

Nice and Comfortable Room in Lenoir NC. Staff was friendly and breakfast adequate. Would stay again

Nice and Comfortable Room in Lenoir NC. Staff was friendly and breakfast adequate. Would stay again

Friendliest staff I’ve ever dealt with!!