Lobby was beautiful, bedroom was dirty, floors in room looked like they hadn't been cleaned when we arrived, curtains in room had black and brown stains all over, pool needed cleaned as water is pool was dirty, if u didn't know the where the hotel was it can be difficult to locate. Bedroom needs updating

Hotel is in a good location and whilst it has all the amenities required to make it four star, you will be sorely disappointed by your room if you’re expecting four star comfort. The rooms haven’t been updated since the 80’s and are extremely depressing If they’d spent as much time on the accommodation floors as they have on the ground floor then it would be a half decent hotel Basically they’ve put lipstick on a pig !

Hotel is in a good location and whilst it has all the amenities required to make it four star, you will be sorely disappointed by your room if you’re expecting four star comfort. The rooms haven’t been updated since the 80’s and are extremely depressing If they’d spent as much time on the accommodation floors as they have on the ground floor then it would be a half decent hotel Basically they’ve put lipstick on a pig !

Beautiful hotel in a great location. 30-min walk from Albufeira old town and 15 minutes from Oura Beach. If you are planning on going to the beach, bring your own towel! They charge 30€ if you bring the towels from the room to the beach. Then, when we asked for beach towels, the person at the front desk said we couldn’t get them until the spa opened at 10. At 10, we went to the spa (which was still closed). We then went back to the front desk only to find out the towels were there she whole time and not at the spa at all. They then charged us 1,50€ per day per towel and asked for a 10€ deposit for each. For whatever reason, the person at the front desk was making it very difficult to get towels. The towel experience left me with a bad impression of the staff, but otherwise, the hotel is great!

Beautiful hotel in a great location. 30-min walk from Albufeira old town and 15 minutes from Oura Beach. If you are planning on going to the beach, bring your own towel! They charge 30€ if you bring the towels from the room to the beach. Then, when we asked for beach towels, the person at the front desk said we couldn’t get them until the spa opened at 10. At 10, we went to the spa (which was still closed). We then went back to the front desk only to find out the towels were there she whole time and not at the spa at all. They then charged us 1,50€ per day per towel and asked for a 10€ deposit for each. For whatever reason, the person at the front desk was making it very difficult to get towels. The towel experience left me with a bad impression of the staff, but otherwise, the hotel is great!

I didn’t like the property how it was dirty and very disorganised

I didn’t like the property how it was dirty and very disorganised

The hotel was super. No complaints!!!! Will definitely be back!

The hotel was super. No complaints!!!! Will definitely be back!

We were there for a football tournament and it fitted the bill. Decent hotel with a good selection at breakfast.

We were there for a football tournament and it fitted the bill. Decent hotel with a good selection at breakfast.

Cleaning staff was great friendly but reception staff 0

Cleaning staff was great friendly but reception staff 0

I loved the suite because it was large & very comfortable. The price was amazing however they charged for pool towels & the use of the safe! Walking distance to a grocery store. A bit far from the Old Town of Albufeira however we did walk it once. An Uber was 4 Euros. Close to a few good restaurants as well! 2pools also which was nice! Outside pool not heated. I do recommend this hotel!

I loved the suite because it was large & very comfortable. The price was amazing however they charged for pool towels & the use of the safe! Walking distance to a grocery store. A bit far from the Old Town of Albufeira however we did walk it once. An Uber was 4 Euros. Close to a few good restaurants as well! 2pools also which was nice! Outside pool not heated. I do recommend this hotel!

Tired property with very good location, good service and great facilities.

Tired property with very good location, good service and great facilities.

The room was comfortable but a bit dated. The blowdryer was one of the boxed units attached to the wall (circa 1970), but it worked fine. Lobby was really quite nice. I would have used the indoor pool sauna and jaccuzi but you are required to wear a bathing cap...which I dont have. You also have to rent pool towels to use at the indoor and outdoor pools

The room was comfortable but a bit dated. The blowdryer was one of the boxed units attached to the wall (circa 1970), but it worked fine. Lobby was really quite nice. I would have used the indoor pool sauna and jaccuzi but you are required to wear a bathing cap...which I dont have. You also have to rent pool towels to use at the indoor and outdoor pools

Nice place. The apartment was big and could easily have slept 4. Very good price and good location.

Nice place. The apartment was big and could easily have slept 4. Very good price and good location.

We are a family of four (two adults, two teenagers) who are fairly well travelled. We were really looking forward to our stay at The Luna having travelled some of Portugal and Spain before arriving. Sadly, we were quite disappointed. Upon arrival at 3:55 pm we were told we couldn’t check in until 4:00 pm and then were told at 4 that our room wasn’t ready. The front desk were unkind, often telling to refer to the hotel paper they provided if we had questions. Things felt very controlled (don’t ask for towels to be replaced) and dated. Additionally, it was noisy with many young adults partying and no control over noise. Consider different accommodations if you’re a travelling family.

We are a family of four (two adults, two teenagers) who are fairly well travelled. We were really looking forward to our stay at The Luna having travelled some of Portugal and Spain before arriving. Sadly, we were quite disappointed. Upon arrival at 3:55 pm we were told we couldn’t check in until 4:00 pm and then were told at 4 that our room wasn’t ready. The front desk were unkind, often telling to refer to the hotel paper they provided if we had questions. Things felt very controlled (don’t ask for towels to be replaced) and dated. Additionally, it was noisy with many young adults partying and no control over noise. Consider different accommodations if you’re a travelling family.

Great check in

Great check in

We had a great stay in this hotel. Nearby shops and restaurants on the strip but quiet at nights. Very clean and cleaning staff who tended to our room were very pleasant

We had a great stay in this hotel. Nearby shops and restaurants on the strip but quiet at nights. Very clean and cleaning staff who tended to our room were very pleasant

We have visited this hotel before in 2019 and stayed in a lovely room on the top floor. We arrived and check in appeared at first to be easy, we were sent to our room what I believed was going to be the same or similar to what we’ve stayed in previously , we soon noticed that this was not the room we had booked & paid for it was just a standard twin room. We returned to reception and were told there are only twin rooms remaining, after me being fairly persistent that we were not having a twin room as we had paid for a studio room which is advertised as having a double and a single bed. We were made to feel like an inconvenience for wanting a double bed, we were eventually given a room with a double bed, I am still not believing this is the studio room we paid for and just a standard double room. After we were settled in the room we did enjoy our stay. The hotel now seems to attaract a different crowd to what it used to, there is multiple stag/hen dos staying here during our stay , understandably theses are loud which is fine but the walls are very thin and when they’re returning from nights out at 4/5am it does mean we are having a disturbed nights sleep. Also leaving alcohol bottles and rubbish by the pool, playing loud music. Both of which break the hotels own rules but there is nobody to police this. The restaurant was only open for breakfast which we didn’t try. There is a shop across the road and only a short walk in to town & beach so it’s a good location.

We have visited this hotel before in 2019 and stayed in a lovely room on the top floor. We arrived and check in appeared at first to be easy, we were sent to our room what I believed was going to be the same or similar to what we’ve stayed in previously , we soon noticed that this was not the room we had booked & paid for it was just a standard twin room. We returned to reception and were told there are only twin rooms remaining, after me being fairly persistent that we were not having a twin room as we had paid for a studio room which is advertised as having a double and a single bed. We were made to feel like an inconvenience for wanting a double bed, we were eventually given a room with a double bed, I am still not believing this is the studio room we paid for and just a standard double room. After we were settled in the room we did enjoy our stay. The hotel now seems to attaract a different crowd to what it used to, there is multiple stag/hen dos staying here during our stay , understandably theses are loud which is fine but the walls are very thin and when they’re returning from nights out at 4/5am it does mean we are having a disturbed nights sleep. Also leaving alcohol bottles and rubbish by the pool, playing loud music. Both of which break the hotels own rules but there is nobody to police this. The restaurant was only open for breakfast which we didn’t try. There is a shop across the road and only a short walk in to town & beach so it’s a good location.

Good hotel, near the ”party street”, away from old towns fuzz. Travelled alone. Pros: - nice size room with basic amenities PLUS kitchen (fridge+mini freezer box in it, microwave, hotplate, accessories etc.) and own balcony. - working wifi. - working A/C. - grocery stores nearby. - walking distance. Cons: - because of the location, there are partygoers yelling in corridors at night/morning and someone sleeping there in the middle of the day. - 2 single beds instead of 1 queen. This should be something to be considered everytime someone checks in alone, especially when you are asked about it.

Good hotel, near the ”party street”, away from old towns fuzz. Travelled alone. Pros: - nice size room with basic amenities PLUS kitchen (fridge+mini freezer box in it, microwave, hotplate, accessories etc.) and own balcony. - working wifi. - working A/C. - grocery stores nearby. - walking distance. Cons: - because of the location, there are partygoers yelling in corridors at night/morning and someone sleeping there in the middle of the day. - 2 single beds instead of 1 queen. This should be something to be considered everytime someone checks in alone, especially when you are asked about it.

very old kitchen extractor need upgrades start fire fourth floor i woke up with smoke suffocating me.