Clean room and grounds. Very helpful and friendly staff.

Clean room and grounds. Very helpful and friendly staff.

We are repeat customers because the property is well maintained and the staff is amazing. Central location and all and all a wonderful experience

We are repeat customers because the property is well maintained and the staff is amazing. Central location and all and all a wonderful experience

Hotel was clean and well stocked. The only complaint was that nobody cleaned the room the entire time we were there which is fine but we do need clean towels/washclothes daily so it was slightly annoying to have to go down every evening for towels but overall a fantastic stay

Hotel was clean and well stocked. The only complaint was that nobody cleaned the room the entire time we were there which is fine but we do need clean towels/washclothes daily so it was slightly annoying to have to go down every evening for towels but overall a fantastic stay

I travel to Foley, AL area on business multiple times throughout the year and have stayed in dozens of hotels there. I was attracted to this TownePlace Suites by the price, and its access to Gulf Shores, where I was conducting business. So, let me just say you get what you pay for! I should have known. I am a Marriott Bonvoy member and stay at Marriott hotels frequently. So, I can't believe Marriott lets this hotel bear its name! The bedding, linens, countertops, bathroom, etc., were very clean. However, the carpet and floors were filthy!!! I was so glad I packed sandals to wear. because I would NEVER let my feet touch the carpeting in the room - it was that bad! The furnishings are good, but the mattress was uncomfortable, worn out, and needs replacing. Additionally, there is no shower door in the shower enclosure - just a glass wall covering half of the shower. So, no matter how careful you are, you flood the bathroom floor with water to mop with the limited towels the hotel stingily hands out. I was there for three nights, and they don't service the rooms until you leave. On the positive side, the hotel staff was GREAT; they were friendly and accommodating. The lobby area was clean and attractive. The breakfast is GREAT. Parking availability is easy and abundant. So, the "public areas are fantastic, but the 'private" rooms - not so much. My work will continue taking me to the Foley area with frequency. However, this is the first and LAST time I will stay at this hotel.

I travel to Foley, AL area on business multiple times throughout the year and have stayed in dozens of hotels there. I was attracted to this TownePlace Suites by the price, and its access to Gulf Shores, where I was conducting business. So, let me just say you get what you pay for! I should have known. I am a Marriott Bonvoy member and stay at Marriott hotels frequently. So, I can't believe Marriott lets this hotel bear its name! The bedding, linens, countertops, bathroom, etc., were very clean. However, the carpet and floors were filthy!!! I was so glad I packed sandals to wear. because I would NEVER let my feet touch the carpeting in the room - it was that bad! The furnishings are good, but the mattress was uncomfortable, worn out, and needs replacing. Additionally, there is no shower door in the shower enclosure - just a glass wall covering half of the shower. So, no matter how careful you are, you flood the bathroom floor with water to mop with the limited towels the hotel stingily hands out. I was there for three nights, and they don't service the rooms until you leave. On the positive side, the hotel staff was GREAT; they were friendly and accommodating. The lobby area was clean and attractive. The breakfast is GREAT. Parking availability is easy and abundant. So, the "public areas are fantastic, but the 'private" rooms - not so much. My work will continue taking me to the Foley area with frequency. However, this is the first and LAST time I will stay at this hotel.

Exceeded my expectations! I love luxury properties and this place is a oasis of high end hotel and comfort for the location. The hotel staff was great and very accommodating! I will definitely return.

Exceeded my expectations! I love luxury properties and this place is a oasis of high end hotel and comfort for the location. The hotel staff was great and very accommodating! I will definitely return.

There were ants and mold all over our bathroom.

There were ants and mold all over our bathroom.

Great stay! Close to so much!!

This was an overnight stay traveling home but was very nice, comfortable and clean. Staff was super friendly.

Great place ! Mrs Kay and Mrs Mandy went above and beyond ! We would recommend to anyone !

We loved everything about this place . Mrs. Kay was great at checking us in and out and assisting us with all the extra stuff that was going on in the area. Mrs. Mandy the breakfast lady was great she was very helpful and had breakfast on point. We would give both of them 10 stars if we could. We will definitely stay again and recommend to anyone.

I took my family to Tropic Falls for my son's birthday. This was our first time staying at the TownPlace Suites. The hotel was relatively quiet. The staff was very friendly. The bathroom had minor wear and tear issues but overall I would definitely recommend this hotel to any family traveling to Foley, AL.

I took my family to Tropic Falls for my son's birthday. This was our first time staying at the TownPlace Suites. The hotel was relatively quiet. The staff was very friendly. The bathroom had minor wear and tear issues but overall I would definitely recommend this hotel to any family traveling to Foley, AL.

Great

Great

It was a good stay. The room was good. Some of the people staying at the hotel was not abiding by the no smoking 🚭 signs the whole stay. But, that is normal. But, other than that, the stay was coolbeans.

The appearance was fine but my husband killed a spider and a roach in the hotel room and the let out bed was not clean the mattress had dirty and candy paper stuck to it with yellow stains on the mattress cover. Also while making reservations we stated 4 people were staying them only left two sets of towels and wanted us to turn in a set before we could get another set.

Everything was clean and neat! Customer service is awesome they free breakfast are delicious

Everything was clean and neat! Customer service is awesome they free breakfast are delicious

The appearance was fine but my husband killed a spider and a roach in the hotel room and the let out bed was not clean the mattress had dirty and candy paper stuck to it with yellow stains on the mattress cover. Also while making reservations we stated 4 people were staying them only left two sets of towels and wanted us to turn in a set before we could get another set.

The hotel is pretty good but the staff was outstanding. Everyone was soooo kind

The hotel is pretty good but the staff was outstanding. Everyone was soooo kind

Great choice… look forward to coming back

Great choice… look forward to coming back

The front desk attendant was excellent at check-in and room was nice.

The front desk attendant was excellent at check-in and room was nice.

The bed was very hard. Could not rest. Water did not get very hot