It’s a beautiful hotel with a great service.

It’s a beautiful hotel with a great service.

Great hotel . Just feeling a little tired in the suite we stayed. Loose basin, cracked toilet seat that caught your skin when using and rather stained and chipped furniture in our lounge area of the suite. Staff excellent as usual. Needs some money spending on the suite room for certain though

Great hotel . Just feeling a little tired in the suite we stayed. Loose basin, cracked toilet seat that caught your skin when using and rather stained and chipped furniture in our lounge area of the suite. Staff excellent as usual. Needs some money spending on the suite room for certain though

Average

Average

Valet service is great. Spa facilities is limited given it is called a spa resort. Missing a cold and hot foot bath and a rest area. The outdoor rest area of the swimming pool is partially connected to the restaurant. It is awkward for the people on swim suit and not great for appetite for the guests sitting in the terrace of the restaurant. They have plastic covers over every pen at the reception, looks cheap and not eco friendly at all… if it’s for the purpose of covid, I don’t think the plastic covers mean much. Reception staffs are friendly and helpful. The hotel offered two complimentary apples in the room, but one of them was hollow, disgusting… The restaurant service was very slow, seem they were under staff… overall experience is ok but definitely did not excel as a 5-star spa hotel…

Valet service is great. Spa facilities is limited given it is called a spa resort. Missing a cold and hot foot bath and a rest area. The outdoor rest area of the swimming pool is partially connected to the restaurant. It is awkward for the people on swim suit and not great for appetite for the guests sitting in the terrace of the restaurant. They have plastic covers over every pen at the reception, looks cheap and not eco friendly at all… if it’s for the purpose of covid, I don’t think the plastic covers mean much. Reception staffs are friendly and helpful. The hotel offered two complimentary apples in the room, but one of them was hollow, disgusting… The restaurant service was very slow, seem they were under staff… overall experience is ok but definitely did not excel as a 5-star spa hotel…

Good location next to the train station - easy to walk into town and quick train ride to the slopes. Option to ski back directly to the hotel also. The hotel is in a nice condition, with plenty of space to relax after skiing. Fondue restaurant was wonderful, and good breakfast selection. The bar menu could use a bit of improvement - I found it strange that there was only a part menu running during my stay at the weekend - even though the hotel was busy! I would visit the hotel again!

Good location next to the train station - easy to walk into town and quick train ride to the slopes. Option to ski back directly to the hotel also. The hotel is in a nice condition, with plenty of space to relax after skiing. Fondue restaurant was wonderful, and good breakfast selection. The bar menu could use a bit of improvement - I found it strange that there was only a part menu running during my stay at the weekend - even though the hotel was busy! I would visit the hotel again!

Feels like a big hotel, not very personalized service or attention to detail. More like 4 star. Rooms are really nice, spaceous and modern! Breakfast not very special, bar not cozy.

Feels like a big hotel, not very personalized service or attention to detail. More like 4 star. Rooms are really nice, spaceous and modern! Breakfast not very special, bar not cozy.

Beautiful hotel, but service isn't what I expect from a 5 star

Beautiful hotel, but service isn't what I expect from a 5 star

I had a very pleasant weekend stay at the Chalet RoyAlp and I highly recommend it. Service was very professional at all times from all staff members. Room was very large and nicely appointed with a nice walk-in closet and a large bathtub. Complimentary soft drinks is a plus. The superior/classic rooms do not really have a view though. The hotel spa/ pool area is very nicely done, and there are some great communal areas to hang out. The main Michelin star restaurant was closed (check beforehand, i only found out after booking) but nonetheless the brasserie style restaurant was great, my minor complaint is the wine list value for money. Breakfast was adequate. Note if you are coming by train + bus, there is a complimentary shuttle between Villars Center and the hotel. The small train only runs every hour otherwise.

I had a very pleasant weekend stay at the Chalet RoyAlp and I highly recommend it. Service was very professional at all times from all staff members. Room was very large and nicely appointed with a nice walk-in closet and a large bathtub. Complimentary soft drinks is a plus. The superior/classic rooms do not really have a view though. The hotel spa/ pool area is very nicely done, and there are some great communal areas to hang out. The main Michelin star restaurant was closed (check beforehand, i only found out after booking) but nonetheless the brasserie style restaurant was great, my minor complaint is the wine list value for money. Breakfast was adequate. Note if you are coming by train + bus, there is a complimentary shuttle between Villars Center and the hotel. The small train only runs every hour otherwise.

Excellent property. Worth every penny. Amazing hospitality.

Excellent property. Worth every penny. Amazing hospitality.

An amazing hotel located in a perfect location with excellent staff and amenities... had an amazing time

An amazing hotel located in a perfect location with excellent staff and amenities... had an amazing time

I enjoyed everything bar pool restaurant. They are very kind and polite. I would like to stay next time.

I enjoyed everything bar pool restaurant. They are very kind and polite. I would like to stay next time.

we spent a weekend in the hotel. Facilities are first class. Rooms are very spacious, wonderful bathrooms, swimming pool/spa is great. Food was goos, especially the large breakfast buffet. Service was good, with shuttles to the ski lift and the ski rental shop. Staff is friendly and helpful. The small issues I had were more to the skiing infrastructure in Villars than any specific issue with the hotel.

we spent a weekend in the hotel. Facilities are first class. Rooms are very spacious, wonderful bathrooms, swimming pool/spa is great. Food was goos, especially the large breakfast buffet. Service was good, with shuttles to the ski lift and the ski rental shop. Staff is friendly and helpful. The small issues I had were more to the skiing infrastructure in Villars than any specific issue with the hotel.