It was straightforward ans what I expected. Staff met on arrival and at breakfast were charming and helpful.

Stopped here for an overnight stay on route back from Scotland. Amazing helpful and friendly staff. Lucy and Matthew very efficient. Chef catered for my wife's allergies and used her own lactose free cheese in the evening meal. Evening meal was very good as was breakfast. 15 min walk into town where we found the chocolate fayre shop, which also did allergy optons. Our bed was a bit soft for us, but we slept well.

Food was great and staff were very helpful

Friendly staff, made to feel welcome from the start and everything you would expect in the room, would definitely stay at The Redwell Inn again.

Friendly staff, made to feel welcome from the start and everything you would expect in the room, would definitely stay at The Redwell Inn again.

The Staff made this stay!!

The Staff made this stay!!

Booked for a cheaper option when attending a wedding at Runa Farm. They quickly turned our room around so we could check in early and get ready. Staff were incredibly polite and friendly. Breakfast was included with our booking which was great with wonderful service! Room had tea/coffee and a much needed fan.

Booked for a cheaper option when attending a wedding at Runa Farm. They quickly turned our room around so we could check in early and get ready. Staff were incredibly polite and friendly. Breakfast was included with our booking which was great with wonderful service! Room had tea/coffee and a much needed fan.

The staff were very attentive and had a great sense of humour. Evening meal exceeded expectations and breakfast was hot tasty and locally sourced. Will definitely be revisiting.

The staff were very attentive and had a great sense of humour. Evening meal exceeded expectations and breakfast was hot tasty and locally sourced. Will definitely be revisiting.

Kitchen closed on Sunday evening

Kitchen closed on Sunday evening

For the price it needs a huge update

For the price it needs a huge update

Staff, food and room were great. Friendly place, enjoyable stay.

Staff, food and room were great. Friendly place, enjoyable stay.

Arrived to find notes on both doors saying the establishment was closed due to refurbishment was not a good start. Telephoned the establishment to be told they were honouring overnight guests, thankfully. Side door was duly unlocked and we were led to reception where we were told the floor in the kitchen was being replaced so there would be no breakfast which was included in our room rate. Gareth, the member of staff dealing with check in, was going through this routine with other people checking in after us. Hotels.com responded well to this inconvenience and we thank Hotels.com for their response. The bedroom was ok, nothing special and in need of a bit or TLC. Beds were OK, not the best I’ve slept on however bed linen and towels were good. For the evening meal we walked into town as the Inn was not cooking and had a great meal and we arranged breakfast there ourselves.

The Redwell Inn sits a short drive or a 15 minute walk away from the town centre and although the kitchen was closed for our visit the bedrooms were in use. The bedroom was adequete, nothing special and perhaps in need of a bit or TLC. Beds were very soft, not the best I’ve slept on however bed linen and towels were good. A good range of eateries are available a short walk away in the town of Barnard Castle.

Arrived to find notes on both doors saying the establishment was closed due to refurbishment was not a good start. Telephoned the establishment to be told they were honouring overnight guests, thankfully. Side door was duly unlocked and we were led to reception where we were told the floor in the kitchen was being replaced so there would be no breakfast which was included in our room rate. Gareth, the member of staff dealing with check in, was going through this routine with other people checking in after us. Hotels.com responded well to this inconvenience and we thank Hotels.com for their response. The bedroom was ok, nothing special and in need of a bit or TLC. Beds were OK, not the best I’ve slept on however bed linen and towels were good. For the evening meal we walked into town as the Inn was not cooking and had a great meal and we arranged breakfast there ourselves.

The kitchen, restaurant and bar were not open for the date of our visit so no review of food or the public areas can be given. The accommodation however was made available. This of course meant that breakfast could not be reviewed as it was also not available. The closure was temporary but did impact our visit somewhat. My review feeling is that we should have been informed in advance as the closure was planned. The bedroom was ok, nothing special and in need of a bit or TLC. Beds were OK, not the best I’ve slept on however bed linen and towels were good. For the evening meal we walked into town and had a great meal and we arranged breakfast there for ourselves. We would normally have eaten at the place we were staying in but other good eateries are available in Barnard Castle

The pleasant, friendly staff were particularly memorable for their friendly, helpful 'can do' attitude. The room(s) we were given were more than adequate for our needs and included a bedroom and a sitting room together with two TV's and the usual shower room. It was quirky, old and perhaps in need of a little TLC, but laid back and lovely

The pleasant, friendly staff were particularly memorable for their friendly, helpful 'can do' attitude. The room(s) we were given were more than adequate for our needs and included a bedroom and a sitting room together with two TV's and the usual shower room. It was quirky, old and perhaps in need of a little TLC, but laid back and lovely

Everyone working there were polite and helpful. It was a cheap room and breakfast but was comfortable. We’d stop again

Everyone working there were polite and helpful. It was a cheap room and breakfast but was comfortable. We’d stop again

Staff very helpful

Staff very helpful

The staff were very welcoming but the quality of food was poor. I chose a chicken Caesar salad and was served pieces of chicken on shredded limp lettuce with salad cream.. breakfast was poor too. Weak instant coffee and “fluffy” cereal covered in sugar coating. A long burner was lit which filled the room with smoke. I needed to change my clothes as I smelt like a “bon fire” The scrambled eggs on toast when it came was good with nice fresh eggs

The staff were very welcoming but the quality of food was poor. I chose a chicken Caesar salad and was served pieces of chicken on shredded limp lettuce with salad cream.. breakfast was poor too. Weak instant coffee and “fluffy” cereal covered in sugar coating. A long burner was lit which filled the room with smoke. I needed to change my clothes as I smelt like a “bon fire” The scrambled eggs on toast when it came was good with nice fresh eggs

Very comfortable stay. All the staff were friendly, polite and very helpful.

Very comfortable stay. All the staff were friendly, polite and very helpful.

Room needs a tray on which to place suitcase. Otherwise, you have to use one of the beds to use your suitcase. The cold tap drips. Shower needs some sort of holder for soap, shampoo etc. Difficult to use otherwise because it is very small