No thanks

This property does not support the Military and their families. We were charged $118 penalty fee because the Army moved our son's Graduation date back a week which meant my son had to change his enrollment date for the University of Oklahoma. We needed to move our stay back from Thursday to Sunday and they refused to work with us.

This property does not support the Military and their families. We were charged $118 penalty fee because the Army moved our son's Graduation date back a week which meant my son had to change his enrollment date for the University of Oklahoma. We needed to move our stay back from Thursday to Sunday and they refused to work with us.

Great service and the room was beautiful

Great service and the room was beautiful

Short trip but this was a great place to stay. The staff was friendly and got my Starbucks and the Starbucks workers were great as well.

Short trip but this was a great place to stay. The staff was friendly and got my Starbucks and the Starbucks workers were great as well.

The hotel staff is very friendly. We will continue to use this hotel as our base when visiting OU

The hotel staff is very friendly. We will continue to use this hotel as our base when visiting OU

Great staff

Great staff

I caught three cockroaches around one centimeter in the bathroom.

I caught three cockroaches around one centimeter in the bathroom.

Everything was great except that I never got housekeeping service even though we were there for 3 nights, we had a king bed but not a king comforter, the deadbolt on our door did not work correctly, no A/C in the lobby - temp read 81, and there was a dead mouse in the lobby next to my table (at least it was dead …). Other than that the lobby is large with lots of places to sit and hang out. Outdoor patio area with fire pit is also large and a good place to hang out. The bar was an added bonus and staff was extremely helpful and friendly.

Everything was great except that I never got housekeeping service even though we were there for 3 nights, we had a king bed but not a king comforter, the deadbolt on our door did not work correctly, no A/C in the lobby - temp read 81, and there was a dead mouse in the lobby next to my table (at least it was dead …). Other than that the lobby is large with lots of places to sit and hang out. Outdoor patio area with fire pit is also large and a good place to hang out. The bar was an added bonus and staff was extremely helpful and friendly.

They gave us a room that they knew the door did not lock???

They gave us a room that they knew the door did not lock???

Easy to get to, friendly staff

Easy to get to, friendly staff

The hotel was nice with friendly staff.

The hotel was nice with friendly staff.

When I made the reservation on Expedia it showed breakfast was available at no charge. However, when I checked in I was told breakfast was available for a surcharge. We didn't eat breakfast.

When I made the reservation on Expedia it showed breakfast was available at no charge. However, when I checked in I was told breakfast was available for a surcharge. We didn't eat breakfast.

The room wasn’t ready at check in. We had to wait for a call from the hotel to return to check in. We had to find something to do instead of checking in. We asked for adjoining rooms and we didn’t get them even though I was told I would. The ice machines didn’t work. The pool had paint chips in the bottom of it and it cut one Of the patrons foot and she bled in the pool and we had to leave the pool. The hot tub didn’t get hot. The elevator was slow and jerky and made noises. I paid 400 bucks for a bad experience

The room wasn’t ready at check in. We had to wait for a call from the hotel to return to check in. We had to find something to do instead of checking in. We asked for adjoining rooms and we didn’t get them even though I was told I would. The ice machines didn’t work. The pool had paint chips in the bottom of it and it cut one Of the patrons foot and she bled in the pool and we had to leave the pool. The hot tub didn’t get hot. The elevator was slow and jerky and made noises. I paid 400 bucks for a bad experience

Easy to get to.

Easy to get to.

It was a great stay! Will definitely be back!

It was a great stay! Will definitely be back!

I phoned the hotel and checked with the staff before we stayed there concerning whether or not fragrance is used in the rooms. I was told that no fragrance was used to clean or deodorize the rooms. Upon entering the hotel, the lobby was filled with fragrance, and so was our room. After one night there, and feeling very ill, we had to find another hotel. People with certain conditions, like asthma and eczema, often cannot be around fragrance, especially high levels of fragrance like the amount of fragrance in your hotel. Hotels are going to have to change the way they do things to accommodate those with sensitivities. It's a huge problem and it affects a lot of people. Under the Americans with disabilities act, I am asking you to stop using cleaning products with fragrance, to stop using cleaning products with strong smelling chemicals, and to stop using air fresheners so that people can breathe clean air and not have to suffer the health effects due to being exposed to these irritants. I should also mention that upon entering our hotel room, the toilet seat had urine all over it. Luckily for us the staff was very helpful and did not charge us for the remainder our stay. Expedia was absolutely no help in this situation and we will not use them again. We also will no longer be staying in Marriott Courtyard hotels because of the fragrance issue.

I phoned the hotel and checked with the staff before we stayed there concerning whether or not fragrance is used in the rooms. I was told that no fragrance was used to clean or deodorize the rooms. Upon entering the hotel, the lobby was filled with fragrance, and so was our room. After one night there, and feeling very ill, we had to find another hotel. People with certain conditions, like asthma and eczema, often cannot be around fragrance, especially high levels of fragrance like the amount of fragrance in your hotel. Hotels are going to have to change the way they do things to accommodate those with sensitivities. It's a huge problem and it affects a lot of people. Under the Americans with disabilities act, I am asking you to stop using cleaning products with fragrance, to stop using cleaning products with strong smelling chemicals, and to stop using air fresheners so that people can breathe clean air and not have to suffer the health effects due to being exposed to these irritants. I should also mention that upon entering our hotel room, the toilet seat had urine all over it. Luckily for us the staff was very helpful and did not charge us for the remainder our stay. Expedia was absolutely no help in this situation and we will not use them again. We also will no longer be staying in Marriott Courtyard hotels because of the fragrance issue.

Good customer service and clean rooms