the hotel is not the newest, but the staff is very nice and helpful, it's clean and conveniently located

the hotel is not the newest, but the staff is very nice and helpful, it's clean and conveniently located

Upon arrival, we squished our car into a less-than-ideal parking spot & let ourselves into the smelly hotel. The elevator up to the 4th floor was barely large enough for us to fit into with our carry-on & we then discovered that the room had only one outlet & it was nowhere near the bed. As we needed an outlet for medical equipment by the bed, we asked if they could possibly arrange an extension cord for us. The man from the desk came up to our room and treated us as if this was the strangest request ever. Basically he told us that if we wanted to, we could leave. It wasn't clear to us whether he would cancel our booking & refund the money or not (had it been clear that he would have, we would have left). About 10 minutes later, he came upstairs, having found an extension cord. It wasn't ideal, but it worked. Overall we found the hotel to be a huge disappointment. Definitely not worthy of its rating. One more positive note - great view in the morning!

Upon arrival, we squished our car into a less-than-ideal parking spot & let ourselves into the smelly hotel. The elevator up to the 4th floor was barely large enough for us to fit into with our carry-on & we then discovered that the room had only one outlet & it was nowhere near the bed. As we needed an outlet for medical equipment by the bed, we asked if they could possibly arrange an extension cord for us. The man from the desk came up to our room and treated us as if this was the strangest request ever. Basically he told us that if we wanted to, we could leave. It wasn't clear to us whether he would cancel our booking & refund the money or not (had it been clear that he would have, we would have left). About 10 minutes later, he came upstairs, having found an extension cord. It wasn't ideal, but it worked. Overall we found the hotel to be a huge disappointment. Definitely not worthy of its rating. One more positive note - great view in the morning!