Staff very pleasant, always greeting you with a smile on their face. Their complimentary breakfast was fantastic as well with lots of options. We were in Birmingham to see a concert at Avondale Brewing Co which was a quick Uber ride from the hotel. Our 2nd time staying at that hotel and will definitely be going back again

Staff very pleasant, always greeting you with a smile on their face. Their complimentary breakfast was fantastic as well with lots of options. We were in Birmingham to see a concert at Avondale Brewing Co which was a quick Uber ride from the hotel. Our 2nd time staying at that hotel and will definitely be going back again

We had to add an additional 3 days to our stay and the staff made it very easy and they were accommodating and sweet throughout the whole process

We had to add an additional 3 days to our stay and the staff made it very easy and they were accommodating and sweet throughout the whole process

When I walked it it smell very fresh and looked clean. Rooms were the same. Bathrooms had shampoo, conditioner and body wash that smelled great. Comfortable beds and free breakfast is always a plus.

When I walked it it smell very fresh and looked clean. Rooms were the same. Bathrooms had shampoo, conditioner and body wash that smelled great. Comfortable beds and free breakfast is always a plus.

The staff were always so nice and helpful. My only minor complaints were that one of the elevators was out for the duration of our stay and the pool was unavailable. I did like that there was a lot of seating in the breakfast room and that the parking is in a covered garage.

Very accommodating staff.

The staff were always so nice and helpful. My only minor complaints were that one of the elevators was out for the duration of our stay and the pool was unavailable. I did like that there was a lot of seating in the breakfast room and that the parking is in a covered garage.

Very accommodating staff.

Upon check in with Taquaifor a next day appointment

Upon check in with Taquaifor a next day appointment

Great hotel...masdive rooms. Highly recommended

Great hotel...masdive rooms. Highly recommended

Very comfortable for a family. Quick 10-minute drive to the airport. Great hot breakfast included.

Very comfortable for a family. Quick 10-minute drive to the airport. Great hot breakfast included.

Our stay was 8/9/24 to 8/11/24. At the time of our visit, there is a mass renovation going on, so the place was struggling to be fully clean & the pool was closed. The pool amenity is one of the reasons we wanted to stay here, so we were very disappointed. The staff was amazing, kind, smiling, helpful, and very vocal to excuse the mess so there is no fault to them: customer service was excellent. I booked through Hotels.com and there was NO NOTATION of renovation. If we were made aware, we would have made another choice. I would have appreciated a cut rate for the condition of the building and having to go to the (2nd floor) under-construction floor for the ice machine as it was abandon and very creepy. Again, the staff were excellent, so please don't fault the service staff for the - much needed - renovations underway. Shout out to TaQuay (front desk) and Karen (continental breakfast): your smiles and kindness were the best!

Our stay was 8/9/24 to 8/11/24. At the time of our visit, there is a mass renovation going on, so the place was struggling to be fully clean & the pool was closed. The pool amenity is one of the reasons we wanted to stay here, so we were very disappointed. The staff was amazing, kind, smiling, helpful, and very vocal to excuse the mess so there is no fault to them: customer service was excellent. I booked through Hotels.com and there was NO NOTATION of renovation. If we were made aware, we would have made another choice. I would have appreciated a cut rate for the condition of the building and having to go to the (2nd floor) under-construction floor for the ice machine as it was abandon and very creepy. Again, the staff were excellent, so please don't fault the service staff for the - much needed - renovations underway. Shout out to TaQuay (front desk) and Karen (continental breakfast): your smiles and kindness were the best!

The hotel was under significant reconstruction from flood damage and the carpets and other areas were filthy. Also the bed linens were less than par. The staff was very helpful and understanding. The location is perfect for UAB hospital.

The hotel was under significant reconstruction from flood damage and the carpets and other areas were filthy. Also the bed linens were less than par. The staff was very helpful and understanding. The location is perfect for UAB hospital.

No airport shuttle. No disclosure that parking is additional 15.00.

No airport shuttle. No disclosure that parking is additional 15.00.

We booked it because of an indoor pool. The pool was closed, one elevator didn't work and the ice machines on 2 floors didn't work properly. Construction was being done while we stayed. None of this was presented to me on the website when booking, otherwise, I would have chosen elsewhere. The staff was super though and I would consider staying again if all the above items are addressed.

We booked it because of an indoor pool. The pool was closed, one elevator didn't work and the ice machines on 2 floors didn't work properly. Construction was being done while we stayed. None of this was presented to me on the website when booking, otherwise, I would have chosen elsewhere. The staff was super though and I would consider staying again if all the above items are addressed.

Once the construction is finished, should be very great stay.

Once the construction is finished, should be very great stay.

Selected this hotel specifically because there was a shuttle to the airport. Upon arrival we were informed there was no shuttle and hadn’t been for a while. Room itself had very odd layout. There was also no shampoo or conditioner and very little toilet paper. No phone in room, so had to go down to front seat to request items

Toilet filled up every 4 minutes all night. Street racing in the middle of the night.

Toilet filled up every 4 minutes all night. Street racing in the middle of the night.

Selected this hotel specifically because there was a shuttle to the airport. Upon arrival we were informed there was no shuttle and hadn’t been for a while. Room itself had very odd layout. There was also no shampoo or conditioner and very little toilet paper. No phone in room, so had to go down to front seat to request items

The room was nasty on the end tables and night stands. Sticky stuff all over them. Requested my room be cleaned and when I got back from business all day they had not been in the room to clean. So they don’t believe in honoring customers request.

The room was nasty on the end tables and night stands. Sticky stuff all over them. Requested my room be cleaned and when I got back from business all day they had not been in the room to clean. So they don’t believe in honoring customers request.