Helpful and friendly people and a lovely hotel. Had two great dinners as well.

Helpful and friendly people and a lovely hotel. Had two great dinners as well.

Super friendly staff, a beautiful house in the heart of Santa Clara.

Super friendly staff, a beautiful house in the heart of Santa Clara.

this hotel the stuff is very kindly the breakfast is is excellent finest

this hotel the stuff is very kindly the breakfast is is excellent finest

This was maybe the best (though def not the cheapest) location we stayed at during our 3 week journey through Cuba. Very helpful staff and owners that speak English very well. We got a lot of inside information about the city and Cuba in general. The interior and layout of the building is just magnificent (though the room in front can get a bit loud with street noise). Breakfast was top notch with a lot of homemade goodies. We had a full-on vegetarian menu for dinner one night, wine included, and were very happy with that! The terrace in the back gets regular hummingbird visits! You don't get your own key to the front door, but rather ring the doorbell (there's always someone there).

This was maybe the best (though def not the cheapest) location we stayed at during our 3 week journey through Cuba. Very helpful staff and owners that speak English very well. We got a lot of inside information about the city and Cuba in general. The interior and layout of the building is just magnificent (though the room in front can get a bit loud with street noise). Breakfast was top notch with a lot of homemade goodies. We had a full-on vegetarian menu for dinner one night, wine included, and were very happy with that! The terrace in the back gets regular hummingbird visits! You don't get your own key to the front door, but rather ring the doorbell (there's always someone there).

This is a really beautiful space in a convenient location. The service was outstanding - friendly and helpful. I would recommend Suite Florencia to anyone.

This is a really beautiful space in a convenient location. The service was outstanding - friendly and helpful. I would recommend Suite Florencia to anyone.

I'm a Canadian who visited and stayed at Florencia in Santa Clara for 2 nights. I had the city view room, centrally located and only a 2 minute walk to the central Square. My room was clean, the bed super comfortable, and the air conditioning worked well. For such an old building, it has been renovated very nicely, with some modern touches, while keeping true to its colonial character. The owners, Gloria and Gabrielle,her being Cuban and his being Italian, are super hosts. Gloria helped me out of a money bind when my visa and atm card didn't work. I had to get money wired from Canada through Western Union, but in Cuba, a non resident can't receive the funds, only a Cuban. She went with me 2 times to the Western Union place and waited with me to receive the money; the first time there was a problem with the transaction but the second time was a success. If it hadn't been for her, I wouldn't have had any money to drink or eat. I owe her immensely all my gratitude. As well, she is a wealth of information of Santa Clara and its history and she is happy to share it with you. As for Gabrielle, he does the cooking for the menu they offer. You'll have no reason to eat outside the hostal because the food is to die for. You can compare it to Micheline 5 star 3-5 course meals but without the expense; quite reasonably priced and you know it's prepared safely. Without a doubt, this was a wonderful stay and look forward to returning.

I'm a Canadian who visited and stayed at Florencia in Santa Clara for 2 nights. I had the city view room, centrally located and only a 2 minute walk to the central Square. My room was clean, the bed super comfortable, and the air conditioning worked well. For such an old building, it has been renovated very nicely, with some modern touches, while keeping true to its colonial character. The owners, Gloria and Gabrielle,her being Cuban and his being Italian, are super hosts. Gloria helped me out of a money bind when my visa and atm card didn't work. I had to get money wired from Canada through Western Union, but in Cuba, a non resident can't receive the funds, only a Cuban. She went with me 2 times to the Western Union place and waited with me to receive the money; the first time there was a problem with the transaction but the second time was a success. If it hadn't been for her, I wouldn't have had any money to drink or eat. I owe her immensely all my gratitude. As well, she is a wealth of information of Santa Clara and its history and she is happy to share it with you. As for Gabrielle, he does the cooking for the menu they offer. You'll have no reason to eat outside the hostal because the food is to die for. You can compare it to Micheline 5 star 3-5 course meals but without the expense; quite reasonably priced and you know it's prepared safely. Without a doubt, this was a wonderful stay and look forward to returning.

Gloria’s local knowledge of things to see and do in and around Santa Clara was excellent! Gloria’s husband is from Florence Italy. Meals were fantastic! Your own personal chef! WOW!

Gloria’s local knowledge of things to see and do in and around Santa Clara was excellent! Gloria’s husband is from Florence Italy. Meals were fantastic! Your own personal chef! WOW!

This place is an oasis like no mother I experienced in Cuba. It is not a hotel but is well above the usual hostal in Cuba. I would describe it more as a boutique hotel. The owners are wonderful with one an always smiling local and the other an excellent Italian chef. They make a great combination. The breakfast alone is worth the stay (amazing fruit platter and bread comes with four different home made jams as well as home made peanut butter!) but make sure you also have at least one lunch or dinner here too.

This place is an oasis like no mother I experienced in Cuba. It is not a hotel but is well above the usual hostal in Cuba. I would describe it more as a boutique hotel. The owners are wonderful with one an always smiling local and the other an excellent Italian chef. They make a great combination. The breakfast alone is worth the stay (amazing fruit platter and bread comes with four different home made jams as well as home made peanut butter!) but make sure you also have at least one lunch or dinner here too.

We booked here and paid in advance then had no luck getting a bus to Santa Clara due to Cuban busses being so overbooked. I tried to call and cancel for 2 days and the phone number never worked or there was no answer and no other way to reach the owners. Also, they do not provide refunds no matter what the reason, so beware that if your plans change, you are out the money.

We booked here and paid in advance then had no luck getting a bus to Santa Clara due to Cuban busses being so overbooked. I tried to call and cancel for 2 days and the phone number never worked or there was no answer and no other way to reach the owners. Also, they do not provide refunds no matter what the reason, so beware that if your plans change, you are out the money.

If I can give 10 stars, I will do it. Excellent accommodation with hospitable owners.

If I can give 10 stars, I will do it. Excellent accommodation with hospitable owners.