Comfortable luxurious great place to stay

Comfortable luxurious great place to stay

We chose in hotel because of the pool and free parking. When we arrived we were greeted at the door and offered a glass of complimentary port wine. Our stay was great. Room was clean, comfortable and quiet. The complimentary breakfast was delicious and plentiful. The pool was excellent. We had beautiful dinner at the restaurant across the street. We walked over to the nearest public beach and stumbled upon a local snack shop. (5 minute walk to the left of the hotel on the walkway- not walking towards Porto) Had some beers and snacks. Delicious. We enjoyed our stay.

We chose in hotel because of the pool and free parking. When we arrived we were greeted at the door and offered a glass of complimentary port wine. Our stay was great. Room was clean, comfortable and quiet. The complimentary breakfast was delicious and plentiful. The pool was excellent. We had beautiful dinner at the restaurant across the street. We walked over to the nearest public beach and stumbled upon a local snack shop. (5 minute walk to the left of the hotel on the walkway- not walking towards Porto) Had some beers and snacks. Delicious. We enjoyed our stay.

The building where the hotel is located is very beautiful but the service is not up to the standard of ‘leading hotels of the world.’ I have stayed in many and it is not even close. We got our room cleaned only at 4 pm, staff did not leave us filtered water for the coffee. Breakfast was a bit of a mess. Service at the bar was slow, the tables were dirty and overall staff did not seem to care. At the pool at some point there were no towels and the service lacked attention to detail.

The building where the hotel is located is very beautiful but the service is not up to the standard of ‘leading hotels of the world.’ I have stayed in many and it is not even close. We got our room cleaned only at 4 pm, staff did not leave us filtered water for the coffee. Breakfast was a bit of a mess. Service at the bar was slow, the tables were dirty and overall staff did not seem to care. At the pool at some point there were no towels and the service lacked attention to detail.

Beautiful stay. Enough distance from the busy streets of Porto for relaxing and quiet. Pool was amazing!!!

Beautiful stay. Enough distance from the busy streets of Porto for relaxing and quiet. Pool was amazing!!!

Beautiful hotel like a castle with modern rooms infinity clean pool with magnificent view over the river and the bridge friendly staff and delicious food

Beautiful hotel like a castle with modern rooms infinity clean pool with magnificent view over the river and the bridge friendly staff and delicious food

Beautiful palace grounds and infinity pool. Staff is also very nice. Packed us a wonderful early morning breakfast box.

What a dreamy place! The only bad thing was only spending one night at this gorgeous location! The palace is beautiful, well maintained, and the staff is friendly, helpful, and welcoming. We arrived late and they accommodated us in the amazing restaurant. The food was superb and the exquisite service was unforgettable. Sebastiao, Rita Araujo, and Jose Almeida took care of us and made us feel so very special. The rooms are large and beautifully decorated. There were personal touches like a bottle of Porto and a handwritten note waiting for us. Breakfast was delicious and was only made better by the complementary specialty coffee drinks. Incredible stay! Would love to come back one day.

Beautiful palace grounds and infinity pool. Staff is also very nice. Packed us a wonderful early morning breakfast box.

What a dreamy place! The only bad thing was only spending one night at this gorgeous location! The palace is beautiful, well maintained, and the staff is friendly, helpful, and welcoming. We arrived late and they accommodated us in the amazing restaurant. The food was superb and the exquisite service was unforgettable. Sebastiao, Rita Araujo, and Jose Almeida took care of us and made us feel so very special. The rooms are large and beautifully decorated. There were personal touches like a bottle of Porto and a handwritten note waiting for us. Breakfast was delicious and was only made better by the complementary specialty coffee drinks. Incredible stay! Would love to come back one day.

Our room was large and very comfortable. The elevated, corner view provided splendid views of the river and the adjacent palace.

Gorgeous historical home turned luxury hotel. Attentive staff; massive, high quality breakfast buffet; free shuttle to town (although it was always full or not going when we needed to. But Uber to town is 4-5 Euros (meter taxi was double, so do the Uber). Five minute drive to charming Porto’s historical city center. Fall in love with Porto and the Palacio do Freixo!

Our room was large and very comfortable. The elevated, corner view provided splendid views of the river and the adjacent palace.

Gorgeous historical home turned luxury hotel. Attentive staff; massive, high quality breakfast buffet; free shuttle to town (although it was always full or not going when we needed to. But Uber to town is 4-5 Euros (meter taxi was double, so do the Uber). Five minute drive to charming Porto’s historical city center. Fall in love with Porto and the Palacio do Freixo!

A beautiful venue with friendly attentive staff, lovely outdoor pool and gardens, and the most incredible breakfast buffet imaginable. Relaxing stay.

A beautiful venue with friendly attentive staff, lovely outdoor pool and gardens, and the most incredible breakfast buffet imaginable. Relaxing stay.

Disjointed hotel with accommodations away from main facilities

Disjointed hotel with accommodations away from main facilities

A wonderful experience!!! Extremely helpful staff. We loved the history of both buildings and the ambiance. We will definitely be back Thank you to all

A wonderful experience!!! Extremely helpful staff. We loved the history of both buildings and the ambiance. We will definitely be back Thank you to all

The check in was a bit confusing. There were no staff at the pool or service at all at the pool. It was a trek to the bar and tiu had to carry your drinks on a tray down stairs and in the lift !! Mojito was not right, not enough sugar or lime. Pillows in the bedroom were too big and we couldn't get the tv to work. There seemed to be an absence of staff. Not great coffee at breakfast, it tasted like nescafe.

The check in was a bit confusing. There were no staff at the pool or service at all at the pool. It was a trek to the bar and tiu had to carry your drinks on a tray down stairs and in the lift !! Mojito was not right, not enough sugar or lime. Pillows in the bedroom were too big and we couldn't get the tv to work. There seemed to be an absence of staff. Not great coffee at breakfast, it tasted like nescafe.

Hotel was beautiful we had a room facing the river, staff was great. Only issue same as most the AC went off around 11 pm luckily we had 3 windows to open but all over Spain and Portugal it was the same thing.

Hotel was beautiful we had a room facing the river, staff was great. Only issue same as most the AC went off around 11 pm luckily we had 3 windows to open but all over Spain and Portugal it was the same thing.

We LOVED it !!! Close enough to the city center , the hotel makes you feel as if you were far away in another a different time . it’s a beautiful experience! Great food and staff were always helpful!

We LOVED it !!! Close enough to the city center , the hotel makes you feel as if you were far away in another a different time . it’s a beautiful experience! Great food and staff were always helpful!

Great hotel , getting into the hotel with taxi or uber is difficult due to the Fence The hotel needs better signals where the lobby is etc

Great hotel , getting into the hotel with taxi or uber is difficult due to the Fence The hotel needs better signals where the lobby is etc