Wonderful. Enjoyed out stay as always. Room was perfect.

Wonderful. Enjoyed out stay as always. Room was perfect.

I recently stayed at this property and, unfortunately, it was not worth the price. For $500 a night ( included a $250 resort pool fee), the experience was deeply disappointing. The resort is still under construction, which was not communicated in the description. The hotel operates on a self-service model with no staff on site. The air conditioning in our unit was coded, preventing us from adjusting it. The property requested that we move all our belongings to another room, likely facing the same issue, as all guests received an automatic text upon arrival stating that the AC had been "fixed" along with the check-in details. For a $500 per night stay, I expect certain standards to be met: No ongoing construction unless explicitly mentioned in the description Adjustable air conditioning Coffee supplies for the coffee maker Functional lights and electrical outlets (we flipped all the switches to make them work, which they did not) When I called to address these issues, the staff member on the phone asked us to search for a crawl space to help fix the AC and promised compensation for our troubles. However, no compensation was provided. The overall experience felt like a scam, with a lack of hospitality and a clear focus on making money rather than ensuring guest satisfaction. I am willing to pay a premium for quality, but this stay was not worth it at all.

I recently stayed at this property and, unfortunately, it was not worth the price. For $500 a night ( included a $250 resort pool fee), the experience was deeply disappointing. The resort is still under construction, which was not communicated in the description. The hotel operates on a self-service model with no staff on site. The air conditioning in our unit was coded, preventing us from adjusting it. The property requested that we move all our belongings to another room, likely facing the same issue, as all guests received an automatic text upon arrival stating that the AC had been "fixed" along with the check-in details. For a $500 per night stay, I expect certain standards to be met: No ongoing construction unless explicitly mentioned in the description Adjustable air conditioning Coffee supplies for the coffee maker Functional lights and electrical outlets (we flipped all the switches to make them work, which they did not) When I called to address these issues, the staff member on the phone asked us to search for a crawl space to help fix the AC and promised compensation for our troubles. However, no compensation was provided. The overall experience felt like a scam, with a lack of hospitality and a clear focus on making money rather than ensuring guest satisfaction. I am willing to pay a premium for quality, but this stay was not worth it at all.

Property was perfect. Communication with staff was tremendous. Will stay again.

Property was perfect. Communication with staff was tremendous. Will stay again.

Very safe and great location

Very safe and great location

Great location and nice unit with kitchenette

Great location and nice unit with kitchenette

Property is still being repaired from Hurricane IAN, but rooms were clean and spacious. There are many places to eat and relax within walking distance from the Hotel and parking below the Hotel is a great plus. The staff was great and made sure we had everything we needed.

Property is still being repaired from Hurricane IAN, but rooms were clean and spacious. There are many places to eat and relax within walking distance from the Hotel and parking below the Hotel is a great plus. The staff was great and made sure we had everything we needed.

Hotel and common areas were amazing. Definitely worth the stay. Would stay here again. Located conveniently amongst the fun in Ft Myers Beach.

Hotel and common areas were amazing. Definitely worth the stay. Would stay here again. Located conveniently amongst the fun in Ft Myers Beach.

Nice little property and great pool area.

Nice little property and great pool area.

Happy to see life back in Ft Meyers. Enjoyed our stay. Looking forward to seeing progress when we come back next year.

Happy to see life back in Ft Meyers. Enjoyed our stay. Looking forward to seeing progress when we come back next year.

We will stay here again as we visit to monitor the rebuilding of our property.

We will stay here again as we visit to monitor the rebuilding of our property.

Harbour House is in the perfect location for lots of activities. As an out of towner we could walk to the beach, several bars and restaurants and local shops. The property team was very friendly and helpful, our room was ready on time and very clean. We stayed over a very busy spring break week and I was pleased how quiet it was at night for sleeping. Will stay again. MN Vacationers

Harbour House is in the perfect location for lots of activities. As an out of towner we could walk to the beach, several bars and restaurants and local shops. The property team was very friendly and helpful, our room was ready on time and very clean. We stayed over a very busy spring break week and I was pleased how quiet it was at night for sleeping. Will stay again. MN Vacationers

Perfect location. Beautiful room With everything you need!

Perfect location. Beautiful room With everything you need!

The room was very clean and the view was great. The hot tub and pool were amazing. Will definitely book here again

The room was very clean and the view was great. The hot tub and pool were amazing. Will definitely book here again

The staff was amazing!

The staff was amazing!

Great

Great

We really enjoyed our stay. Convenient and quiet and everything we needed. We’d definitely stay here again.

We really enjoyed our stay. Convenient and quiet and everything we needed. We’d definitely stay here again.