Ok

Ok

Very friendly staff and ideally located close to the town centre.

Very friendly staff and ideally located close to the town centre.

Hadde ett kjempefint opphold her. Fine rom, fine fasiliteter, hyggelig betjening og god frokost! Nært til sentrum av Arjeplog. Fin utsikt. Bor gjerne her igjen

Hadde ett kjempefint opphold her. Fine rom, fine fasiliteter, hyggelig betjening og god frokost! Nært til sentrum av Arjeplog. Fin utsikt. Bor gjerne her igjen

Ubelieveable. First problem was at Check-in - as i entered the place at 3PM (which is stated in their Website as Check in time) no one was at reception. Fine. Had to look for an employee allaround and call them, with no answer. After 15 minutes someone appered, didnt even say hello, just asked my name, just gave me the key, and walked away, no explanation, no welcome, just a sour face. Fine. Secondly the common area for the jacuzzi had a horrible smell of feel, and no ventilation. I stayed for 2 nights, the first night passed on ok i guess. But on the second night Something that should NEVER happen in a hotel happend: at 11:30pm, the door of my room just opened up! Someone just entered my room! As i asked who is it, isaw a confused guy, turned out another costumer getting the same room! As i went outside while hes on the phone with someone from the hotel (of course theres no reception getting the new people in) he found out in the envelopes with keys outside my name, as i didnt even arrive yet! When i called the hotel night representetive, she was start giving me explanations of how i am NOT in the hotel and should only arrive this evening. At last she did apologize, and at the end gave me one night for free, but this is their most important job - know whos in which room and nit giving the feeling of unsafe and someone can enter the room any moment. If i could, i would give 0 Stars, but 1 is at least for the compensation they gave me. Will NEVER come back again

Ubelieveable. First problem was at Check-in - as i entered the place at 3PM (which is stated in their Website as Check in time) no one was at reception. Fine. Had to look for an employee allaround and call them, with no answer. After 15 minutes someone appered, didnt even say hello, just asked my name, just gave me the key, and walked away, no explanation, no welcome, just a sour face. Fine. Secondly the common area for the jacuzzi had a horrible smell of feel, and no ventilation. I stayed for 2 nights, the first night passed on ok i guess. But on the second night Something that should NEVER happen in a hotel happend: at 11:30pm, the door of my room just opened up! Someone just entered my room! As i asked who is it, isaw a confused guy, turned out another costumer getting the same room! As i went outside while hes on the phone with someone from the hotel (of course theres no reception getting the new people in) he found out in the envelopes with keys outside my name, as i didnt even arrive yet! When i called the hotel night representetive, she was start giving me explanations of how i am NOT in the hotel and should only arrive this evening. At last she did apologize, and at the end gave me one night for free, but this is their most important job - know whos in which room and nit giving the feeling of unsafe and someone can enter the room any moment. If i could, i would give 0 Stars, but 1 is at least for the compensation they gave me. Will NEVER come back again

Bra service :)

Bra service :)