Very nice area

Lindo, confortable

Lindo, confortable

Rooms are to old , air conditioning not working

Rooms are to old , air conditioning not working

No Viable Internet. I had a business meeting online, and the 1-2mb speeds that I got -- when it worked at all -- was woefully inadequate. I had to run out at night and buy a Telcel Mexico phone. I later discovered that the coffee place across the street has 400mb. So, this hotel is trying to saving money by with an unsuable internet connection. This is like having no hot water, or lights that won't go on. It's not up to modern standards, and this hotel should be avoided by anyone who uses the Internet. I told the staff several times, and of course they know that their screwing over their guests. It's not their fault. It's management's failure to pay for internet service. So, the cute response they will give me for this review is just garble.

Excellent staff, very good service

The hotel seems to have been les maintain that it used to be

The hotel seems to have been les maintain that it used to be

Excellent staff, very good service

No Viable Internet. I had a business meeting online, and the 1-2mb speeds that I got -- when it worked at all -- was woefully inadequate. I had to run out at night and buy a Telcel Mexico phone. I later discovered that the coffee place across the street has 400mb. So, this hotel is trying to saving money by with an unsuable internet connection. This is like having no hot water, or lights that won't go on. It's not up to modern standards, and this hotel should be avoided by anyone who uses the Internet. I told the staff several times, and of course they know that their screwing over their guests. It's not their fault. It's management's failure to pay for internet service. So, the cute response they will give me for this review is just garble.

Great location with a great night life.

Great location with a great night life.

The design of the buildings is very odd and confusing. We arrived late and very tired and got lost trying to find the room. The man at the reception desk could have provided useful directions. In addition, the hotel is located by the freeway, which makes it very difficult to access if you are coming from the opposite side of town.

The design of the buildings is very odd and confusing. We arrived late and very tired and got lost trying to find the room. The man at the reception desk could have provided useful directions. In addition, the hotel is located by the freeway, which makes it very difficult to access if you are coming from the opposite side of town.

First night I found hair under the blankets. I called reception and after 30 minutes they sent someone to clean and change the sheets. My Son’s room was missing the mini fridge, I reported and never got one.

First night I found hair under the blankets. I called reception and after 30 minutes they sent someone to clean and change the sheets. My Son’s room was missing the mini fridge, I reported and never got one.

Luxury Hotel at fair price

Luxury Hotel at fair price

Great

Great

M

M

It is a good hotel, however a bit uncomfortable if you stay in the newer building, long way to walk to the elevators.

It is a good hotel, however a bit uncomfortable if you stay in the newer building, long way to walk to the elevators.

Camino real has degraded his services to the worst. I will never stay in this place

Camino real has degraded his services to the worst. I will never stay in this place

Agradable

Agradable

The hotel was quiet and nice. There are two open malls nearby, but they have limited restaurants to choose from (only a handful but definitely better than nothing. The restaurant on the property is okay. There's not a lot of options. Coffee and cake are the highlights.

The hotel was quiet and nice. There are two open malls nearby, but they have limited restaurants to choose from (only a handful but definitely better than nothing. The restaurant on the property is okay. There's not a lot of options. Coffee and cake are the highlights.

Property is in a great location, the restaurant and the pool are very nice. Service at the restaurant took unusual long even though it wasn’t busy. On Sunday they have a breakfast buffet that was very good. The room was a let down. It looks recently renovated at the lowest possible cost. The AC didn’t work very well, it was either freezing or not cold enough