Highly recommend!

Everything was extremely clean, the staff was very friendly and helpful one of the best Hamptons we’ve stayed at

Excellent customer service.. 10/10 recommend..

Excellent customer service.. 10/10 recommend..

It was clean and the staff friendly. Did not find any issues. My brother was having a birthday and we stayed there. It was 5 minutes from my brothers resident and very easy to navigate. Thank you!!

It was clean and the staff friendly. Did not find any issues. My brother was having a birthday and we stayed there. It was 5 minutes from my brothers resident and very easy to navigate. Thank you!!

Highly recommend this property. A++++

Highly recommend this property. A++++

This hotel was great. Friendly staff, clean rooms, nice indoor pool and hot tub, gym was well equipped, and the front lobby had lots of seating. We will be coming back!

This hotel was great. Friendly staff, clean rooms, nice indoor pool and hot tub, gym was well equipped, and the front lobby had lots of seating. We will be coming back!

I have stayed in Hampton Inn hotels across many different states and cities. By far the Cleburne location is a diamond in the rough. Just a lovey hotel experience.

I have stayed in Hampton Inn hotels across many different states and cities. By far the Cleburne location is a diamond in the rough. Just a lovey hotel experience.

The pictures looked great but the actual room was dirty from lack of cleaning. I tried to tell the hotel but they said there’s nothing they could do! I would like a refund or credit for another trip

The pictures looked great but the actual room was dirty from lack of cleaning. I tried to tell the hotel but they said there’s nothing they could do! I would like a refund or credit for another trip

Easy to get to location. Felt safe. All staff that I interacted with was friendly and helpful. Clean and comfortable.

Easy to get to location. Felt safe. All staff that I interacted with was friendly and helpful. Clean and comfortable.

Just stayed and were disappointed. Check in was at 3. We arrived at 6 and our room wasn’t ready even by then. We had no hot water for showering and there was urine on the bottom of the toilet by the floor.

Just stayed and were disappointed. Check in was at 3. We arrived at 6 and our room wasn’t ready even by then. We had no hot water for showering and there was urine on the bottom of the toilet by the floor.

The hotel was excellent and very neat, clean

The hotel was excellent and very neat, clean

The room was clean bed was very comfortable the breakfast was very good and the staff was excellent!

Very nice staff

The room was clean bed was very comfortable the breakfast was very good and the staff was excellent!

Very nice staff

Great stay overall!

Great stay overall!

The only problem I had was with one receptionist that was rude, and has a prejudice. I did not see a name tag on her but asked another receptionist what her name was and she said Marie she wears a nose pierce. She was working second shift. She wanted to charge us and I let her know that we had paid alr3eady online, then she said she would charge $25.00 I asked for what and she said for any damage we cause....so I said I am going to check the room. She proceeded to now look at me and move her head closer and asked in a very rude way "What did you say? so I told her again I was going to check the room,,she then got my husbands license and put it like next to his face , and then when she got the room keys, she threw the keys on the counter. The rest of the staff was very kind and one man even apologized for her actions. She is giving a very bad service for such a good company. I checked on the reviews and we are not the first ones to receive such treatment.

The only problem I had was with one receptionist that was rude, and has a prejudice. I did not see a name tag on her but asked another receptionist what her name was and she said Marie she wears a nose pierce. She was working second shift. She wanted to charge us and I let her know that we had paid alr3eady online, then she said she would charge $25.00 I asked for what and she said for any damage we cause....so I said I am going to check the room. She proceeded to now look at me and move her head closer and asked in a very rude way "What did you say? so I told her again I was going to check the room,,she then got my husbands license and put it like next to his face , and then when she got the room keys, she threw the keys on the counter. The rest of the staff was very kind and one man even apologized for her actions. She is giving a very bad service for such a good company. I checked on the reviews and we are not the first ones to receive such treatment.

After a long trip and looking forward to relax, we meet up with the receptionist giving us dirty looks and not making eye contact. Just so so rude without looking up says “name”? We had a reservation, couldn’t find it just kept us waiting and plus wanting debit card for extra $25 for making reservation. I was signing to pay and just horribly keeps pulling on paper for me finish!!!! She proceeds to throw our room cards on counter, no thanks and no nothing! Didn’t know where elevators were. No ice machines on floors and to top it off pool was closed for maintenance! We came to Cleburne Tx for a family reunion for a week but just stayed one night especially because of that lady. We just went to hotel next door for following days plus told all out of town family members to stay away!

After a long trip and looking forward to relax, we meet up with the receptionist giving us dirty looks and not making eye contact. Just so so rude without looking up says “name”? We had a reservation, couldn’t find it just kept us waiting and plus wanting debit card for extra $25 for making reservation. I was signing to pay and just horribly keeps pulling on paper for me finish!!!! She proceeds to throw our room cards on counter, no thanks and no nothing! Didn’t know where elevators were. No ice machines on floors and to top it off pool was closed for maintenance! We came to Cleburne Tx for a family reunion for a week but just stayed one night especially because of that lady. We just went to hotel next door for following days plus told all out of town family members to stay away!

Front desk lady didn't give much input on you have to ask for room service or no room service

Front desk lady didn't give much input on you have to ask for room service or no room service