The staff were very accommodating and helpful.

Charming hotel with a really nice staff. Beautiful antique living room, amazing views of the sea, great lunch and dinner offerings, clean rooms, and nice gardens throughout. Cons: The food and drinks were really overpriced. 20 Euros for a Jack and Coke or lemon spritz in Maiori is ridiculous. The breakfast offering needs work. Beware of the amount of stairs and climb for your stay. Please prepare to climb 3 stories every time in addition to the 2 lifts. As a note to HBSL, for the 4th floor center balcony…maybe build a half wall between the balcony for some privacy and exclusion.

Charming hotel with a really nice staff. Beautiful antique living room, amazing views of the sea, great lunch and dinner offerings, clean rooms, and nice gardens throughout. Cons: The food and drinks were really overpriced. 20 Euros for a Jack and Coke or lemon spritz in Maiori is ridiculous. The breakfast offering needs work. Beware of the amount of stairs and climb for your stay. Please prepare to climb 3 stories every time in addition to the 2 lifts. As a note to HBSL, for the 4th floor center balcony…maybe build a half wall between the balcony for some privacy and exclusion.

Amazing stay at the Hotel Botanico San Lazzaro. Staff was extremely accomodating, amazing facility. Hope we can make it back to the region in the future to stay there.

Amazing stay at the Hotel Botanico San Lazzaro. Staff was extremely accomodating, amazing facility. Hope we can make it back to the region in the future to stay there.

I never write reviews unless its really good or awful. This place was awful. Do not go here. We are writing this only because we requested a partial refund and it was denied. It looks great from photos, but there are no signs to look for entry. The Room with the Hot-Tub had ants everywhere and spiders, and the alcohol in the mini fridge was in-fact drunk. When they upgraded to switch rooms, we saw that the same alcohol drink was full versus the one in the first room which was half full. Then we closed the door, it locked us out, and instead of waiting for hours to get back in- we left the hotel entirely and left about 400.00 worth of flowers in the room. I requested a refund by email partially since we stayed 1 of 2 nights were denied. Still ants in new room. They tried but it was a failure, and at least a partial refund would be suitable.

I never write reviews unless its really good or awful. This place was awful. Do not go here. We are writing this only because we requested a partial refund and it was denied. It looks great from photos, but there are no signs to look for entry. The Room with the Hot-Tub had ants everywhere and spiders, and the alcohol in the mini fridge was in-fact drunk. When they upgraded to switch rooms, we saw that the same alcohol drink was full versus the one in the first room which was half full. Then we closed the door, it locked us out, and instead of waiting for hours to get back in- we left the hotel entirely and left about 400.00 worth of flowers in the room. I requested a refund by email partially since we stayed 1 of 2 nights were denied. Still ants in new room. They tried but it was a failure, and at least a partial refund would be suitable.

I loved my stay! The property itself is beautiful with the best view in Maiori! I was nervous about the parking situation and finding the hotel based on the other reviews. When we arrived at the location google maps said it was located I called the front desk and someone came down within 10 minutes to greet us and take us to the parking area. He also carried out bags and brought us up the lift. We were given welcome drinks and ate a light lunch at the pizza garden. I thought the food was very good despite the limited menu. I tried everything once and I truly loved it all. The location is perfect to walk to the shops, restaurants and beach. While the listing says there is a “private beach” what they mean is the hotel has a blocked off section beach front with chairs and towel included which was amazing. The staff were all so friendly! I had a massage and I love that as well. The only negatives I would say is that there is not a traditional shower. Just a tub. And the bed was not very comfortable but I’m sure it’s hard to order new mattresses due to the location. I preferred to stay in Maiori over Almafi (25 min drive from hotel) or Positano because it was a lot less crowded with the same beautiful views and great food! I would return!

I loved my stay! The property itself is beautiful with the best view in Maiori! I was nervous about the parking situation and finding the hotel based on the other reviews. When we arrived at the location google maps said it was located I called the front desk and someone came down within 10 minutes to greet us and take us to the parking area. He also carried out bags and brought us up the lift. We were given welcome drinks and ate a light lunch at the pizza garden. I thought the food was very good despite the limited menu. I tried everything once and I truly loved it all. The location is perfect to walk to the shops, restaurants and beach. While the listing says there is a “private beach” what they mean is the hotel has a blocked off section beach front with chairs and towel included which was amazing. The staff were all so friendly! I had a massage and I love that as well. The only negatives I would say is that there is not a traditional shower. Just a tub. And the bed was not very comfortable but I’m sure it’s hard to order new mattresses due to the location. I preferred to stay in Maiori over Almafi (25 min drive from hotel) or Positano because it was a lot less crowded with the same beautiful views and great food! I would return!

Beautiful hotel with wonderful staff. Pool is overlooking the coast with wonderful views. Staff is helpful and there for your every need.

Beautiful hotel with wonderful staff. Pool is overlooking the coast with wonderful views. Staff is helpful and there for your every need.

Excellent

Excellent

Amazing hotel. Wonderful, service. Family run hotel and they make you feel special. Food was wonderful. Views were amazing. Great breakfast buffet each morning. The pool was wonderful with great views. I would definitely come back to stay.

Amazing hotel. Wonderful, service. Family run hotel and they make you feel special. Food was wonderful. Views were amazing. Great breakfast buffet each morning. The pool was wonderful with great views. I would definitely come back to stay.

I travel often and have never had an experience like this with a hotel. I booked a stay here through Expedia two months prior to our visit. Just a week and a half before our trip, Expedia emailed me that this hotel could no longer accommodate us and was cancelling our reservation. Meanwhile, I could see on all hotel booking sites that they had plenty of the same room I booked for sale for much more money than I originally booked ours. When I called Expedia, they said there was nothing they can do so I spent lots of long-distance dollars trying to get a hold of the hotel. When I finally did get a hold of someone, they told me that they were overbooked. I let them know that I had proof and pictures that they were trying to take my room away and sell it for more money online and this was not good practice. After spending $80 on the phone to Italy, we came to an agreement that we will only stay for three of the original 6 nights and they would upgrade us to a better room with a free bottle of wine. Once at the hotel, the room was a downgrade and there’s no bottle of wine. Even though we had already paid Expedia for the room, the hotel upon check out claimed they never received the money. I’ve dealt with Expedia many times and had never had a hotel claim this. We had to pay the hotel again even though we had already paid through Expedia. The manager assured us that he would have Expedia refund the original amount but he never did and he is not answering their calls.

I travel often and have never had an experience like this with a hotel. I booked a stay here through Expedia two months prior to our visit. Just a week and a half before our trip, Expedia emailed me that this hotel could no longer accommodate us and was cancelling our reservation. Meanwhile, I could see on all hotel booking sites that they had plenty of the same room I booked for sale for much more money than I originally booked ours. When I called Expedia, they said there was nothing they can do so I spent lots of long-distance dollars trying to get a hold of the hotel. When I finally did get a hold of someone, they told me that they were overbooked. I let them know that I had proof and pictures that they were trying to take my room away and sell it for more money online and this was not good practice. After spending $80 on the phone to Italy, we came to an agreement that we will only stay for three of the original 6 nights and they would upgrade us to a better room with a free bottle of wine. Once at the hotel, the room was a downgrade and there’s no bottle of wine. Even though we had already paid Expedia for the room, the hotel upon check out claimed they never received the money. I’ve dealt with Expedia many times and had never had a hotel claim this. We had to pay the hotel again even though we had already paid through Expedia. The manager assured us that he would have Expedia refund the original amount but he never did and he is not answering their calls.

The staff were superb. The room was just right. The food was great. This is a stunning property - so different from any place I've stayed. The gardens are lovely. The pool is beautiful and was perfect. The elevator ride is wild and gorgeous. I have some pretty bad knees but even the stairs were fun and exhilarating! The beach club across the street is a gem. The people who work at HBSL are AMAZINGLY lovely and I felt at home. Always a friendly greeting from everyone. I miss Domenico and his team tremendously. From the relaxing, buffet breakfast with so many choices to the wonderful meals at Donna Clelia (with superb service by Nicola), the food was outstanding. Thanks for carrying our huge bags up the stairs and down again. I love HBSL and will be back.

The room was dirty, I had to clean the bath tub. We had no hot water day one so we could not shower till the evening. The staff does not speak much English, so that was difficult. The food was not great, they had no information in the room about room service and things to do. It does have lots of steps and that was difficult but I knew that going in. I would never recommend this place. Not sure who gave them a 5 star rating but it needs a 2 star rating. The amount of money I wasted on this hotel is aggravating.

The room was dirty, I had to clean the bath tub. We had no hot water day one so we could not shower till the evening. The staff does not speak much English, so that was difficult. The food was not great, they had no information in the room about room service and things to do. It does have lots of steps and that was difficult but I knew that going in. I would never recommend this place. Not sure who gave them a 5 star rating but it needs a 2 star rating. The amount of money I wasted on this hotel is aggravating.

Extremely hard to find. There is no hotel sign from the main road and you access the hotel by driving to the back of a shared parking lot. Once there, you take a lift up the steep hillside, step out, then walk up 3-4 large flights of outdoor steps to reach the reception desk, then you take another elevator to reach your room. Views are amazing! We came with our 2 small dogs and their crates, so it was quite a shuffle. There was a man there to help us park and find our way up to the hotel. The staff was super friendly! The rooms are very dated, no shower curtain or glass, so it sprays the entire bathroom, the hot tub and sauna were broken and the pool was not heated, but the on-site massage therapist and steam room were awesome!! Dinner was also great in the restaurant. Location to the boardwalk was perfect!

Extremely hard to find. There is no hotel sign from the main road and you access the hotel by driving to the back of a shared parking lot. Once there, you take a lift up the steep hillside, step out, then walk up 3-4 large flights of outdoor steps to reach the reception desk, then you take another elevator to reach your room. Views are amazing! We came with our 2 small dogs and their crates, so it was quite a shuffle. There was a man there to help us park and find our way up to the hotel. The staff was super friendly! The rooms are very dated, no shower curtain or glass, so it sprays the entire bathroom, the hot tub and sauna were broken and the pool was not heated, but the on-site massage therapist and steam room were awesome!! Dinner was also great in the restaurant. Location to the boardwalk was perfect!

We reserved the standalone apartment carved into the cliff overlooking the Mediterranean Sea's beautiful blue water. We had total privacy and a huge Terrazza with carved outdoor shower and stone outdoor fountain and spa. The apartment was nicely furnished and view from bedroom was lovely. The restaurants all served amazing food. Staff was very conscientious and helpful. The beach town of Maiori is lovely with a strip of cages, restaurants and beachside bars. There is an old town area as well that is very quaint. We visited during the shoulder season in October just before the town starts shutting down the beachfront for off-season, but there was plenty to do. Recommend getting scooter to tool around up the cliff. Don't take the city bus from Salerno or Positano - take the ferry or get a driver.

We reserved the standalone apartment carved into the cliff overlooking the Mediterranean Sea's beautiful blue water. We had total privacy and a huge Terrazza with carved outdoor shower and stone outdoor fountain and spa. The apartment was nicely furnished and view from bedroom was lovely. The restaurants all served amazing food. Staff was very conscientious and helpful. The beach town of Maiori is lovely with a strip of cages, restaurants and beachside bars. There is an old town area as well that is very quaint. We visited during the shoulder season in October just before the town starts shutting down the beachfront for off-season, but there was plenty to do. Recommend getting scooter to tool around up the cliff. Don't take the city bus from Salerno or Positano - take the ferry or get a driver.

If you’re an experienced traveller. You will love this hotel. The scenery is breathtaking and the hotel has seemingly endless places to relax. Staff was amazing and the room gave us such a nice cozy Italian country feeling. Maiori is from here on out forever on our bucketlist. Thanks to this hotel and that amazing town 10/10

If you’re an experienced traveller. You will love this hotel. The scenery is breathtaking and the hotel has seemingly endless places to relax. Staff was amazing and the room gave us such a nice cozy Italian country feeling. Maiori is from here on out forever on our bucketlist. Thanks to this hotel and that amazing town 10/10

Oh my goodness- this hotel is situated in the most beautiful location, with a superb view of the coast and access to the beach club. Great food and supreme service and friendly staff. The hotel property is so quaint with all the nooks and crannies, beautiful Infiniti pool. Check out their website photos, you'll be even more impressed after your stay

Oh my goodness- this hotel is situated in the most beautiful location, with a superb view of the coast and access to the beach club. Great food and supreme service and friendly staff. The hotel property is so quaint with all the nooks and crannies, beautiful Infiniti pool. Check out their website photos, you'll be even more impressed after your stay

Oh my goodness- this hotel is situated in the most beautiful location, with a superb view of the coast and access to the beach club. Great food and supreme service and friendly staff. The hotel property is so quaint with all the nooks and crannies, beautiful Infiniti pool. Check out their website photos, you'll be even more impressed after your stay

The hotel must have been great once upon a time, now it is not worth the price or the hassle. We checked into a room for 4, we had ants on the bed on the first night. We reported to the hotel and it was ok for one night and then they were back, this time on all the beds. We paid extra to have a child accommodated in the room, but they would still place towels and toiletries for lesser people and needed a reminder each time, not the level of service would expect. The breakfast was poor, the quality of food and its freshness was not up to expectations. The Shower was another issues, I had a difficult time fitting into it. The room had mould, cobwebs, and a leaky roof. Eventually we decided to cut our stay short and leave early and there was no refund or attempt to understand the recover from the management. Quite disappointed overall. For the price we paid, much better options to be had in Amalfi.

The hotel must have been great once upon a time, now it is not worth the price or the hassle. We checked into a room for 4, we had ants on the bed on the first night. We reported to the hotel and it was ok for one night and then they were back, this time on all the beds. We paid extra to have a child accommodated in the room, but they would still place towels and toiletries for lesser people and needed a reminder each time, not the level of service would expect. The breakfast was poor, the quality of food and its freshness was not up to expectations. The Shower was another issues, I had a difficult time fitting into it. The room had mould, cobwebs, and a leaky roof. Eventually we decided to cut our stay short and leave early and there was no refund or attempt to understand the recover from the management. Quite disappointed overall. For the price we paid, much better options to be had in Amalfi.

We took ferry from Salerno (½ hour-recommended vs. bus). Hotel entrance is behind Pietra Di Luna parking lot. Take an elevator, then an incline lift & finally 75 stairs to lobby. A porter will carry luggage & arrange shuttle to the port. The location & view are outstanding. Stayed a week in a Premier Suite on top floor with huge wraparound patio. It was spacious & comfortable with a loft bedroom. Premier suites do not have showers – but a spa tub with sprayer. Our son & daughter in law stayed in a standard room that was smaller but comfortable - with shower-no tub & a nice outdoor sitting area. The grounds are beautiful with many gardens, small outdoor gym & great pool (60 stairs down from lobby). You can also use the beach of a small club if you prefer the sea. The staff was amazing - very friendly & helpful & will arrange side excursions. The included breakfast was the best during our 3 weeks in Italy. Selection included European, Asian & American options & omelets. We also had good pizza, pasta & salads on their lunch patio and an amazing dinner at their main restaurant. The town is not overly touristy or crowded (our preference), but we found sufficient dining, attractions & easy ferry transportation to other coast towns. We plan to return to Maiori next year for 2 weeks and will definitely stay at the Hotel Botanico San Larrazo. Highly recommend!