Welcomed an upgrade. Very much appreciated. However, on arrival asked to pay direct and not as normal through my booking form. This insured me card surcharges that I was not advised of at the time, and do not have through normal booking procedure. Also after dining at the establishment and going for the account to charge to my room, was advised I could not do so as it was blocked at the reception desk. This done in front of my guest and not appreciated. Receptionist who booked us in apologised the next day and told me I could now charge my room as he had opened my account to do same but, unfortunately the damage was already done.

Welcomed an upgrade. Very much appreciated. However, on arrival asked to pay direct and not as normal through my booking form. This insured me card surcharges that I was not advised of at the time, and do not have through normal booking procedure. Also after dining at the establishment and going for the account to charge to my room, was advised I could not do so as it was blocked at the reception desk. This done in front of my guest and not appreciated. Receptionist who booked us in apologised the next day and told me I could now charge my room as he had opened my account to do same but, unfortunately the damage was already done.

Great hotel close to amenities and perfect for business. Clean spacious and comfortable with good work spaces. Only exception is inability to book meals and drinks to room to pay in one payment with one invoice. Apparently due to booking through second parties like Expedia this can’t be done. Even though it is okay at hotel and they have my card details upon arrival? Frustrating.

Great hotel close to amenities and perfect for business. Clean spacious and comfortable with good work spaces. Only exception is inability to book meals and drinks to room to pay in one payment with one invoice. Apparently due to booking through second parties like Expedia this can’t be done. Even though it is okay at hotel and they have my card details upon arrival? Frustrating.

The hotel was comfortable and within walking distance of the West Australian School of Mines.

The hotel was comfortable and within walking distance of the West Australian School of Mines.

The reception staff were very obliging and efficient - breakfast choice was comprehensive and very satisfying - tasty food and excellent service. The rooms were very clean, comfortable and spacious. My only disappointment was in the unavailability of coffee from the expresso machine in the bar even though it was well before 8.00 pm

The reception staff were very obliging and efficient - breakfast choice was comprehensive and very satisfying - tasty food and excellent service. The rooms were very clean, comfortable and spacious. My only disappointment was in the unavailability of coffee from the expresso machine in the bar even though it was well before 8.00 pm

The hotel is ideally placed within Kalgoorlie. 5 minutes walk from the Gold Museum and 2 minutes walk from Hannah Street and the main shopping and eating area of town. The hotel has been well maintained and the room allocated to me was spacious, clean, comfortable with a west looking balcony. The hotel has a nice swimming pool which I used and enjoyed after a hot day sightseeing. I didn't use the hotel for meals so can't comment on food quality or prices. I found all the staff very friendly and accommodating. Kalgoorlie is definitely worth a visit if you are in Western Australia and I would recommend a stay at the Plaza.

The hotel is ideally placed within Kalgoorlie. 5 minutes walk from the Gold Museum and 2 minutes walk from Hannah Street and the main shopping and eating area of town. The hotel has been well maintained and the room allocated to me was spacious, clean, comfortable with a west looking balcony. The hotel has a nice swimming pool which I used and enjoyed after a hot day sightseeing. I didn't use the hotel for meals so can't comment on food quality or prices. I found all the staff very friendly and accommodating. Kalgoorlie is definitely worth a visit if you are in Western Australia and I would recommend a stay at the Plaza.

Average. Definately not a 4 Star hotel. Not cheap for what we got, disinterested staff, couldn’t eat my dinner meal there and the buffet breakfast was very ordinary too. Terrible coffee to boot. Will try elsewhere next time.

Average. Definately not a 4 Star hotel. Not cheap for what we got, disinterested staff, couldn’t eat my dinner meal there and the buffet breakfast was very ordinary too. Terrible coffee to boot. Will try elsewhere next time.

Close to the main street and easy walking distance to shopping and dining options. Lovely, friendly staff

Close to the main street and easy walking distance to shopping and dining options. Lovely, friendly staff

Hey great place

Hey great place

Nice clean hotel close to CBD

Nice clean hotel close to CBD

Very nice people

Very nice people

Room was comfortable. Clean

Room was comfortable. Clean

Farina and the staff were outstanding. We stayed over Christmas and they made our stay relaxing and enjoyable

Farina and the staff were outstanding. We stayed over Christmas and they made our stay relaxing and enjoyable

Excellent experience

Excellent experience

My stay at The Plaza was for a work trip. I really enjoyed my stay. It was all neat and tidy. However, the room was not serviced for the whole 3 days of my stay.

My stay at The Plaza was for a work trip. I really enjoyed my stay. It was all neat and tidy. However, the room was not serviced for the whole 3 days of my stay.

Rooms were great (clean, spacious, comfortable). Parking was secure but limited and tight. With two exceptions (a cheerful receptionist at checkin and a very helpful housemaid) staff were frosty. Property has a self-service laundry which was useful. Left exhausted by guests in neighboring rooms who shouted from the balcony and moved furniture consistently throughout day and night. Next time we’ll choose a quieter property.

Rooms were great (clean, spacious, comfortable). Parking was secure but limited and tight. With two exceptions (a cheerful receptionist at checkin and a very helpful housemaid) staff were frosty. Property has a self-service laundry which was useful. Left exhausted by guests in neighboring rooms who shouted from the balcony and moved furniture consistently throughout day and night. Next time we’ll choose a quieter property.

Well appointed Hotel but overpriced. I would stay elsewhere in future,

Well appointed Hotel but overpriced. I would stay elsewhere in future,