The hotel staff were friendly, the hotel very clean, and many more good things to talk about.

Not worth the cost for such an average room

Very nice

Very nice

All was great

All was great

The bar on site was great. Walking distance to lical stuff.

The bar on site was great. Walking distance to lical stuff.

Good experience in a fun, walkable area

Good experience in a fun, walkable area

I booked a suite but was given a regular room. When we asked the front deak about we were first told it was all booked but then they changed it and offered us another room which was even smaller yet. We tried to get the price difference since we were staying in cheaper room they said they couldn't because we used hotels.com to book. Room was ok but ac barely worked so it was super hot, the bathroom wasnt cleaned all the way from stay before us as toiletries were already opened and used. Pool is way smaller than pictures indicate and was pretty dirty. General cleanliness was an issue, lots of stuff on floor in hallway like they havent swept in a few days. Staff was pretty rude and short like they werent concerned with you enjoying your stay. Elevators were slow and one staff member said they break down often. Bed was comfortable and nice location other than that wouldnt stay again.

I booked a suite but was given a regular room. When we asked the front deak about we were first told it was all booked but then they changed it and offered us another room which was even smaller yet. We tried to get the price difference since we were staying in cheaper room they said they couldn't because we used hotels.com to book. Room was ok but ac barely worked so it was super hot, the bathroom wasnt cleaned all the way from stay before us as toiletries were already opened and used. Pool is way smaller than pictures indicate and was pretty dirty. General cleanliness was an issue, lots of stuff on floor in hallway like they havent swept in a few days. Staff was pretty rude and short like they werent concerned with you enjoying your stay. Elevators were slow and one staff member said they break down often. Bed was comfortable and nice location other than that wouldnt stay again.

Really enjoyed my stay. Very nice facility and staff.

Really enjoyed my stay. Very nice facility and staff.

We choose this hotel because there was a pool and we have kids. The pool was unusable. It was cloudy and you couldn't see the bottom of the pool for three days of our stay. Kids were very unhappy. We would not have stayed here if we knew the pool was not going to be usable.

We choose this hotel because there was a pool and we have kids. The pool was unusable. It was cloudy and you couldn't see the bottom of the pool for three days of our stay. Kids were very unhappy. We would not have stayed here if we knew the pool was not going to be usable.

Adequate Stay… had to walk a bit for parking, it’s not onsite but public parking although free. Restaurant for breakfast was understaffed and led to a bit of a wait.

Adequate Stay… had to walk a bit for parking, it’s not onsite but public parking although free. Restaurant for breakfast was understaffed and led to a bit of a wait.

Very nice hotel. Cute outdoor area with shopping & dining. Would definitely stay again if in the area!

Very nice hotel. Cute outdoor area with shopping & dining. Would definitely stay again if in the area!

Great charge stations

Great charge stations

It was amazing. The hotel was beautiful and the staff was amazing and helpful. We had such an amazing experience and my mom had the best time

It was amazing. The hotel was beautiful and the staff was amazing and helpful. We had such an amazing experience and my mom had the best time

Not very clean. The air conditioning didn’t work properly. The shower was without shampoo and there was a hair coming out of the conditioner dispenser. Not a warm welcome at the front desk. Location was sketchy.

Not very clean. The air conditioning didn’t work properly. The shower was without shampoo and there was a hair coming out of the conditioner dispenser. Not a warm welcome at the front desk. Location was sketchy.

Rented two rooms. One was very nice, the other had a strong smoke odor in it. The staff working the bar in the evening did not want to wait on us. 3 of us stood at the bar to get a drink. She made the first person's drink and cashed them out and never came back.

Rented two rooms. One was very nice, the other had a strong smoke odor in it. The staff working the bar in the evening did not want to wait on us. 3 of us stood at the bar to get a drink. She made the first person's drink and cashed them out and never came back.

Friendly service and clean.

The property was nice and clean. Location is great if getting on the Cuyahoga Valley train, however, not many dining options nearby and not a lot to do within a walkable distance. There is also not hotel specific parking, so you may have to walk a bit with luggage. Our room was very spacious and nice, and my family enjoyed the pool.

The property was nice and clean. Location is great if getting on the Cuyahoga Valley train, however, not many dining options nearby and not a lot to do within a walkable distance. There is also not hotel specific parking, so you may have to walk a bit with luggage. Our room was very spacious and nice, and my family enjoyed the pool.

Friendly service and clean.