A lot of homeless, people using drugs and the services desk very bad

For the price, it was decently clean, and the breakfast was good.

A lot of homeless, people using drugs and the services desk very bad

The staff was very nice and helpful my room was clean. but morning staff member brought family to eat breakfast 3 kids and was very loud and kids were opening container and equipment Thay were a little wild in the breakfast area.the worker was just talking to the other staff without taking care of her children

I arrived, all was good, pool looked great, room was clean. I was there for 3 days, left this morning Monday. I asked for room service first day, front office said ok. I arrived back to room from work, WAS NOT CLEANED..ETC..... I contacted front office, they applogized. 2nd day morning, i asked again front office to have cleaned, they said yes...........WELL AGAIN, WAS NOT DONE..................WHY ?????? I WALKED UP TO TALKED, lady said sorry...again................ they would fix the problem for 3rd day.........damn.... you guess it...........THEY AGAIN, DID NOT CLEAN ROOM........DAMNNNN, AGAIN.........CALLED TO COMPLAIN AGAIN......WHEN ARRIVED FROM WORK. THEY TOLD ME TO BRING OLD TOWELS, ETC.....TO FRONT OFFICE. WHY DOES THE CUSTOMER HAVE TO BRING THE DIRTY MYSELF.........WHERE'S CUSTOMER SERVICE, THERE WERE TWO PEOPLE ON STAFF AT FRON DESK.......... TERRIBLE SERVICE. THEN FOR BREAKFAST, IT WAS THE SAME FOOD ALL 3 DAYS......GEEZZZZZZZZZZZZZZZ......... I also asked to be compresated, they said NOOOOO

I arrived, all was good, pool looked great, room was clean. I was there for 3 days, left this morning Monday. I asked for room service first day, front office said ok. I arrived back to room from work, WAS NOT CLEANED..ETC..... I contacted front office, they applogized. 2nd day morning, i asked again front office to have cleaned, they said yes...........WELL AGAIN, WAS NOT DONE..................WHY ?????? I WALKED UP TO TALKED, lady said sorry...again................ they would fix the problem for 3rd day.........damn.... you guess it...........THEY AGAIN, DID NOT CLEAN ROOM........DAMNNNN, AGAIN.........CALLED TO COMPLAIN AGAIN......WHEN ARRIVED FROM WORK. THEY TOLD ME TO BRING OLD TOWELS, ETC.....TO FRONT OFFICE. WHY DOES THE CUSTOMER HAVE TO BRING THE DIRTY MYSELF.........WHERE'S CUSTOMER SERVICE, THERE WERE TWO PEOPLE ON STAFF AT FRON DESK.......... TERRIBLE SERVICE. THEN FOR BREAKFAST, IT WAS THE SAME FOOD ALL 3 DAYS......GEEZZZZZZZZZZZZZZZ......... I also asked to be compresated, they said NOOOOO

Ants in the room. We were offered to move but it was already late and we had unpacked the kids so leaving was not an option. No help no and very confused workers. All staff looked like they had just started their first job ever. So as a mom I had a sweet snack that I placed near the are the ants came in to contain the pests as well as just keep my kiddos safe away from them. Luckily it was only in the bathroom but still a hole big enough to see with the naked eye. And I wear glasses and my blind ass found them

Ants in the room. We were offered to move but it was already late and we had unpacked the kids so leaving was not an option. No help no and very confused workers. All staff looked like they had just started their first job ever. So as a mom I had a sweet snack that I placed near the are the ants came in to contain the pests as well as just keep my kiddos safe away from them. Luckily it was only in the bathroom but still a hole big enough to see with the naked eye. And I wear glasses and my blind ass found them

The neighborhood of the hotel location is not that good. But inside the hotel everything is on good standard. The front desk service, the room service, pool service, the cleaning service all are very high standard. I felt like this hotel is recently renovated. If you care about nice and peaceful stay inside the hotel, this is really the right choice. But if you are looking for going out, explore surroundings then do more research.

The neighborhood of the hotel location is not that good. But inside the hotel everything is on good standard. The front desk service, the room service, pool service, the cleaning service all are very high standard. I felt like this hotel is recently renovated. If you care about nice and peaceful stay inside the hotel, this is really the right choice. But if you are looking for going out, explore surroundings then do more research.

Great cost effective stop over or perhaps for people working in the area short-term. Breakfast was included and surprisingly good. Area is run down, no evident attractions within walking distance....

Great cost effective stop over or perhaps for people working in the area short-term. Breakfast was included and surprisingly good. Area is run down, no evident attractions within walking distance....

Room is fine. But the area is a tad on the sketch side.

Room is fine. But the area is a tad on the sketch side.

I didn't know that it was in an unsafe area. I felt as though I was entering a prison.

I didn't know that it was in an unsafe area. I felt as though I was entering a prison.

Was promised a refund due to an emergency from the property and Expedia but both parties lied and never issued the refund.

Was promised a refund due to an emergency from the property and Expedia but both parties lied and never issued the refund.

The breakfast was delicious with lots of varieties. The pool was very clean. They have jacuzzi rooms.

The breakfast was delicious with lots of varieties. The pool was very clean. They have jacuzzi rooms.

Rooms were very clean. Breakfast provided also was good. Close to many shopping centers and restaurants.

Rooms were very clean. Breakfast provided also was good. Close to many shopping centers and restaurants.

The property was nice only inconvenience was that you had to go thru the main door to get into the property then look for your room

Clean and easy parking

The property was nice only inconvenience was that you had to go thru the main door to get into the property then look for your room

Clean and easy parking

It was just to unsafe area other then that nice good

It was just to unsafe area other then that nice good

The hotel building is safe and interior is clean and very well maintained. As a single female business traveler, I felt safe. The access to inside the hotel and rooms have a card controlled access, once inside, it is quiet and clean! The pool is small but clean. The staff is supportive. Will stay again! The area is a typical small town suburb, it is Bakersfield, after all. If you are used to Marriott or a downtown area with trendy shops/eateries, this may not be for you.

The hotel building is safe and interior is clean and very well maintained. As a single female business traveler, I felt safe. The access to inside the hotel and rooms have a card controlled access, once inside, it is quiet and clean! The pool is small but clean. The staff is supportive. Will stay again! The area is a typical small town suburb, it is Bakersfield, after all. If you are used to Marriott or a downtown area with trendy shops/eateries, this may not be for you.

Nice and clean place

Nice and clean place