Friendly staff. Well positioned

We came back to Family Room 16 on the third floor which is on the street side. Two single beds and one double. Box springs I think. Bathroom has shower just big enough for mom and toddler together. Big window opens for ventilation, with blackout curtains. You can see Basilica up the hill. Even though some hotel facilities are dated (and no elevator) the perfect hospitality more than makes up for it. Dinner is typically French, definitely try the Normandy crepe and coq cidre, but remember that if you want vegetables be sure to order crudités because while you get potatoes in whichever form the chef decides that day, no warm veg is served. The owners' niece was our waitress and she was impeccable in service etiquette. Breakfast booked separately is worth the €9 especially if you are a big coffee drinker, order cafe au lait and jus d'orange after choosing a seat. Large croissant and baguette with jams, Camembert, Chèvre, fresh fruit, yogurt and cereal. Free shaded off-street parking behind the hotel. Also free wifi.

Location was great and the staff were excelllent. Could use a little upgrade and new towels but overall a good place.

It is basic hotel but with a good restaurant. The restaurant is open oin Sundays which is unusual in Frane so this is why we have used this hotel many times when in France returning from our annual trip to Le Mans.

I have stayed there four times due to its convenient location and hoped for with improvement each visit. Fair price and clean room. However, the owners and staff make no effort to help English speaking guests despite the number of English speaking pilgrims and visitors. Service at dinner time in the hotel restaurant was not great at my table or at the adjacent one. Doors locked in the evening and early in the morning making it almost impossible for guests to get to their room after 10 PM or go for an early morning walk without being locked out. These issues are persistent. Other hotels and restaurants in the town are more accommodating.

The hotel provided a pleasant experience as a person staying in Lisieux for the evening. When we arrived, while I booked 3 rooms through expedia, they had only reserved one room. Thankfully they had two other rooms available for the other members of my group. They claim to serve English speaking pilgrims, but that's only if that person is available. While that made the trip somewhat challenging, overall, it was a wonderful place to stay. If I was in Lisieux again, I'd book there in a heartbeat.

Enjoyed our stay. One of the few places with a restaurant open on Sunday. Food was very good.

Not that I should I expect people to speak English, but their ability improved when it was time to pay. Nonetheless the check in went fine. Breakfast is too expensive for too little. If you just need a place to sleep before getting up early to see the Carmelite convent and Basilica then this is fine.

The hotel is very clean and hotel's employee very helpful and very kind.

Stayed here because of the reviews. The owners seemed very nice and were very helpful. Unfortunately, the room was a bit on the small side and the road noise was too much. Luckily, I had some earplugs. Found a lot of hair that had not been cleaned on the bathroom floor, however, I would assume that this was an oversight. The restaurant in the hotel looked nice to eat, but I did not try it.