We had a fantastic stay. The property was fabulous, the service was excellent, and the rooms were immaculate. They also gave a great chef.

We had a fantastic stay. The property was fabulous, the service was excellent, and the rooms were immaculate. They also gave a great chef.

Set on the hills above Alassio, Villa Della Pergola aspires to be an Anglo-Italian paradise, and it very nearly succeeds. The gardens are majestic. sculpted out of 20,000 square meters. Nooks of diverse flora around every corner, an expertly-blended collection. A narrow drive connects the tiers, cut across by grassy paths and rough-hewn stairs leading to quiet perches perfect for soaking in the aromas of the citrus gardens: eucalyptus, lemon, chinotto. The villas themselves set above the wild gardens, encircling an ancient eucalyptus and looking out toward the sea. With all that, you'd suspect perfection all around. But the guest experience is uneven. > Service at NOVE doesn't match high quality of food. After our meal, we waited 25 mins for requested digestivo. We were unable to get the attention of any waiter to attend to us. We eventually left without. After mentioning this to management next day, response was lukewarm > No iron in room, none available to be brought to room, + guests are charged high rates for each item to be pressed. VDP would do well to follow tradition of St Regis + others -- 2 free items a day > Breakfast sorely lacking in variety of selections > Air con very subpar, unable to keep the room consistently cool > Attitude of certain staff consistently cold, uncaring > Tour of gardens delivered thoughtlessly A remarkable property with so much to recommend it. A truer dedication to guest experience would help this property reach its potential.

Set on the hills above Alassio, Villa Della Pergola aspires to be an Anglo-Italian paradise, and it very nearly succeeds. The gardens are majestic. sculpted out of 20,000 square meters. Nooks of diverse flora around every corner, an expertly-blended collection. A narrow drive connects the tiers, cut across by grassy paths and rough-hewn stairs leading to quiet perches perfect for soaking in the aromas of the citrus gardens: eucalyptus, lemon, chinotto. The villas themselves set above the wild gardens, encircling an ancient eucalyptus and looking out toward the sea. With all that, you'd suspect perfection all around. But the guest experience is uneven. > Service at NOVE doesn't match high quality of food. After our meal, we waited 25 mins for requested digestivo. We were unable to get the attention of any waiter to attend to us. We eventually left without. After mentioning this to management next day, response was lukewarm > No iron in room, none available to be brought to room, + guests are charged high rates for each item to be pressed. VDP would do well to follow tradition of St Regis + others -- 2 free items a day > Breakfast sorely lacking in variety of selections > Air con very subpar, unable to keep the room consistently cool > Attitude of certain staff consistently cold, uncaring > Tour of gardens delivered thoughtlessly A remarkable property with so much to recommend it. A truer dedication to guest experience would help this property reach its potential.

Our visit to the Villa della Pergola was one of our most enjoyable holiday experiences. From the welcoming reception to the estate to our time to leave the service, standard of food, attentive and helpful staff could not be faulted in any way - I can not think of a negative item or observation to write. We were staying in the Villino della Pergola which is a beautiful villa . The gardens were a joy to explore and the pool area was very nice area to kick back and relax. We strolled down the hill into town on most days, Alassio is a very pretty and welcoming town, we managed to raise a few smiles with our attempts at Italian. We were amazed at the efficiency of the house maids, how they managed to attend to the rooms on a number of occasions during each day without ever being seen by ourselves - very discreet. When it was time to check out (very early in the morning) the hotel had set up a table in the dining room so we could have a light breakfast before leaving. Looking forward to revisiting this little haven.

Our visit to the Villa della Pergola was one of our most enjoyable holiday experiences. From the welcoming reception to the estate to our time to leave the service, standard of food, attentive and helpful staff could not be faulted in any way - I can not think of a negative item or observation to write. We were staying in the Villino della Pergola which is a beautiful villa . The gardens were a joy to explore and the pool area was very nice area to kick back and relax. We strolled down the hill into town on most days, Alassio is a very pretty and welcoming town, we managed to raise a few smiles with our attempts at Italian. We were amazed at the efficiency of the house maids, how they managed to attend to the rooms on a number of occasions during each day without ever being seen by ourselves - very discreet. When it was time to check out (very early in the morning) the hotel had set up a table in the dining room so we could have a light breakfast before leaving. Looking forward to revisiting this little haven.

Slice of heaven. Tranquil, and serene. Had a lovely stay, and excellent staff.

Slice of heaven. Tranquil, and serene. Had a lovely stay, and excellent staff.

Most beautiful place, remarkable gardens, wonderful staff, fabulous vista. This villa has been lovingly restored. No detail is too small to have gotten attention.

Most beautiful place, remarkable gardens, wonderful staff, fabulous vista. This villa has been lovingly restored. No detail is too small to have gotten attention.

Amazing the history and the beauty of the villa .

Amazing the history and the beauty of the villa .

The hotel was fab, as was the food. Staff very friendly, and grounds and view of the coast were superb. Tricky, narrow road to get up to the hotel, but well worth it. Would love to return.

The hotel was fab, as was the food. Staff very friendly, and grounds and view of the coast were superb. Tricky, narrow road to get up to the hotel, but well worth it. Would love to return.

A wonderful hotel with impeccable service and possibly the most perfect place I have stayed in. The hotel grounds are beautiful and the views are superb. All the staff were superb and could not have been more helpful. The food served in the restaurant was just perfect. I want to go back!

A wonderful hotel with impeccable service and possibly the most perfect place I have stayed in. The hotel grounds are beautiful and the views are superb. All the staff were superb and could not have been more helpful. The food served in the restaurant was just perfect. I want to go back!

Comfortable rooms, excellent service and beautiful grounds. Much nicer than most large, 5 star hotels.

Comfortable rooms, excellent service and beautiful grounds. Much nicer than most large, 5 star hotels.

Beautiful hotel in privileged location overlooking the town and sea. Exceptional surroundings, wonderful staff and delicious food

Beautiful hotel in privileged location overlooking the town and sea. Exceptional surroundings, wonderful staff and delicious food

We stayed here for 2 nights and wish we could have stayed more!! The grounds are absolutely beautiful and you could walk and explore for hours. The rooms are spacious and impeccablely kept. Every detail of Villa della Pergola is gorgeous and held to the highest standard. And the views!!! We loved our server, Hermes and the villa manager Miriam. Both were a delight and true professionals. This was truly a special place for us and we can not wait to return!!!

We stayed here for 2 nights and wish we could have stayed more!! The grounds are absolutely beautiful and you could walk and explore for hours. The rooms are spacious and impeccablely kept. Every detail of Villa della Pergola is gorgeous and held to the highest standard. And the views!!! We loved our server, Hermes and the villa manager Miriam. Both were a delight and true professionals. This was truly a special place for us and we can not wait to return!!!

Villa Della Pergola was a great hotel - I spent 2 nights there , the location is stunning , fabulous gardens and lovely room./ The staff were very helpful, service impeccable and I look forward to going back

Villa Della Pergola was a great hotel - I spent 2 nights there , the location is stunning , fabulous gardens and lovely room./ The staff were very helpful, service impeccable and I look forward to going back