so far so good

Arrived too early for check in and requested to enter the room earlier. Friedly receptionist (Mr. Ridho) was helpful and made it happened. He deserved a salary raise from the service provided. The room was tidy and clean. Close to restaurant and mall. Good place to stay.

Arrived too early for check in and requested to enter the room earlier. Friedly receptionist (Mr. Ridho) was helpful and made it happened. He deserved a salary raise from the service provided. The room was tidy and clean. Close to restaurant and mall. Good place to stay.

The hotel is great, staff is friendly, rooms clean.. and the prices are great… The only drawback I had whatsoever was they do not have a in-house restaurant… but I cannot even complain about that, because of the hotels location you can get local food of all ranges/types, basically right out of the door, and within walking distance of the hotel. So it’s definitely the place to stay, for comfort convenience and exploring.. I personally loved it there…

The hotel is great, staff is friendly, rooms clean.. and the prices are great… The only drawback I had whatsoever was they do not have a in-house restaurant… but I cannot even complain about that, because of the hotels location you can get local food of all ranges/types, basically right out of the door, and within walking distance of the hotel. So it’s definitely the place to stay, for comfort convenience and exploring.. I personally loved it there…

The property is a bit run down, you can sound everywhere. Sound proof is not great, constant slamming of doors in the hallway. Whether staff or guests, not knowing to keep noice level down. Need improvement, especially in sound proofing it. Renovations need to be done to maintain hotel quality. Anybody can access the hotel and the rooms so no privacy. Overall the rooms seem clean but the 8th floor is for the hotel house keeping staff but need to be move somewhere else as it too noisy with lots of sound. And the tv don’t have enough programs for it to be consider a hotel. Need improvement is my final decision on this hotel.

The property is a bit run down, you can sound everywhere. Sound proof is not great, constant slamming of doors in the hallway. Whether staff or guests, not knowing to keep noice level down. Need improvement, especially in sound proofing it. Renovations need to be done to maintain hotel quality. Anybody can access the hotel and the rooms so no privacy. Overall the rooms seem clean but the 8th floor is for the hotel house keeping staff but need to be move somewhere else as it too noisy with lots of sound. And the tv don’t have enough programs for it to be consider a hotel. Need improvement is my final decision on this hotel.

Short walk to Imperial Mall and lively Wireless Walk with lots of eateries. Small shops around like grocery stores, massage, laundry etc. However have to find parking by ourselves because no specific parking for guests.

Short walk to Imperial Mall and lively Wireless Walk with lots of eateries. Small shops around like grocery stores, massage, laundry etc. However have to find parking by ourselves because no specific parking for guests.

Giving bad review because hotel did not take any action to control people from smoke in the room/bathroom at the non smoking floor (level6) . It's not my first experience from having this issue while staying here. I did double confirm that I booked an non smoking room. What the hotel with do is only request the housekeeping to spray the room with air refresher but not finding which uncivilized human smoking In the room. No penalty given and just let them do whatever they want. Kinda disappointed.

Giving bad review because hotel did not take any action to control people from smoke in the room/bathroom at the non smoking floor (level6) . It's not my first experience from having this issue while staying here. I did double confirm that I booked an non smoking room. What the hotel with do is only request the housekeeping to spray the room with air refresher but not finding which uncivilized human smoking In the room. No penalty given and just let them do whatever they want. Kinda disappointed.

Location of the hotel is great. It’s near shopping mall, restaurants, cafes, laundry are all nearby. There’s no mini fridge in the room. There’s no tissue paper also. That’s the only bad thing considering those are basic stuff found in any other hotel.

Location of the hotel is great. It’s near shopping mall, restaurants, cafes, laundry are all nearby. There’s no mini fridge in the room. There’s no tissue paper also. That’s the only bad thing considering those are basic stuff found in any other hotel.

pleasent

pleasent

overall stay are good, except that abit noisy as poor sound proof.

overall stay are good, except that abit noisy as poor sound proof.

Very nice & clean hotel.

Very nice & clean hotel.

Please fix the toilet door, cannot be locked. Overall, it was an incredible hotel with such a reasonable price. Kudos!

Please fix the toilet door, cannot be locked. Overall, it was an incredible hotel with such a reasonable price. Kudos!

reasonable price and stay

reasonable price and stay

Highly Recommended.

Highly Recommended.

So happened that lift to 1st floor under maintenance and I was sick and carrying large luggage 🙁 not convenient to me

So happened that lift to 1st floor under maintenance and I was sick and carrying large luggage 🙁 not convenient to me

Will back another trip

Will back another trip

It's not really comfort, no tea or coffee, no phone, no parking for hotel customer

New hotel, rooms is very nice. Just stay for 1 night. Will stay here for next trip. Within walking distance to Imperial & Permaisuri Mall, eateries, banks, etc.

New hotel, rooms is very nice. Just stay for 1 night. Will stay here for next trip. Within walking distance to Imperial & Permaisuri Mall, eateries, banks, etc.