Well built, well presented modern property in a great location. Reasonably priced, value for money especially compared to Hilton Niseko which was our next stop! We wished we hadn’t left, tried to get back in but it was full!

Well built, well presented modern property in a great location. Reasonably priced, value for money especially compared to Hilton Niseko which was our next stop! We wished we hadn’t left, tried to get back in but it was full!

Staff were friendly, checking in and out were smooth and fast. Rooms were clean and spacious. Very happy with the stay.

Staff were friendly, checking in and out were smooth and fast. Rooms were clean and spacious. Very happy with the stay.

They have good onsite support. They gave us breakfast vouchers to be used on 4 rusutsu restaurant but they are far away from the building and always got a long queue. I hope they could arrange grab and go breakfast at the cafe from the same building.

They have good onsite support. They gave us breakfast vouchers to be used on 4 rusutsu restaurant but they are far away from the building and always got a long queue. I hope they could arrange grab and go breakfast at the cafe from the same building.

Great place. I would stay again next time when I travel back to Rusutsu.

Great place. I would stay again next time when I travel back to Rusutsu.

I have booked for 4 nughts, the place was good just the only complaint is that when i requested for extension for two more nights on my next day there they really give me a price that is too crazy high and was asked to checked out first then wait till 3pm to do a check in again which the room is still on the same floor so I decided not to take.

I have booked for 4 nughts, the place was good just the only complaint is that when i requested for extension for two more nights on my next day there they really give me a price that is too crazy high and was asked to checked out first then wait till 3pm to do a check in again which the room is still on the same floor so I decided not to take.

Quiet and cozy resort

Quiet and cozy resort

Excellent luxury ski apartment. Great amenities. Ski in and pull out. Ski lockers and onsen were a nice touch as well as cafe with complementary coffee.

Excellent luxury ski apartment. Great amenities. Ski in and pull out. Ski lockers and onsen were a nice touch as well as cafe with complementary coffee.

The customer service at the Vale is one of the best parts. We were especially impressed when the staff arranged a complimentary shuttle for us to our dinner spot due to the unavailability of taxis. Jo, the friendly and helpful driver from Germany, was a friendly driver and great conversationalist! The spa is one of the best that I've ever been to. Loved how it was also clean, and had long hours. Rooms are very modern + great views. Loved the in-unit washer/dryer. Highly recommend.

The customer service at the Vale is one of the best parts. We were especially impressed when the staff arranged a complimentary shuttle for us to our dinner spot due to the unavailability of taxis. Jo, the friendly and helpful driver from Germany, was a friendly driver and great conversationalist! The spa is one of the best that I've ever been to. Loved how it was also clean, and had long hours. Rooms are very modern + great views. Loved the in-unit washer/dryer. Highly recommend.

* Vale is very clean and nice property. Expensive but it is worth it. * There is a good 7-8 min walk to the main convention center. * The onchen is located near Vale so that is nice (and free). * There is a pool in the convention center but if you are visiting Rusutsu for the pool, I would suggest you go elsewhere. * Breakfast was included (at the convention center). Three different choices but at best, the restaurants for breakfast were average. Dining is somewhat limited. However, the rooms have a kitchen so you can cook. * Ski-in/out access is really nice. * There is no daily room cleaning but it never felt necessary and really not a problem. * Getting to the Westin hotel requires ~8-10 minutes talk to the monorail and then, waiting for a monorail, followed by a 3-4 minute monorail ride. Westin has some other dining options but expensive. There is an onchen at Westin that was also supposed to be free but when we tried to use it, Westin front desk told us that we can't use it. There is clearly some miscommunication on what is included. * In general, relatively expensive but given the nice snow and the skiing, it was worth it.

* Vale is very clean and nice property. Expensive but it is worth it. * There is a good 7-8 min walk to the main convention center. * The onchen is located near Vale so that is nice (and free). * There is a pool in the convention center but if you are visiting Rusutsu for the pool, I would suggest you go elsewhere. * Breakfast was included (at the convention center). Three different choices but at best, the restaurants for breakfast were average. Dining is somewhat limited. However, the rooms have a kitchen so you can cook. * Ski-in/out access is really nice. * There is no daily room cleaning but it never felt necessary and really not a problem. * Getting to the Westin hotel requires ~8-10 minutes talk to the monorail and then, waiting for a monorail, followed by a 3-4 minute monorail ride. Westin has some other dining options but expensive. There is an onchen at Westin that was also supposed to be free but when we tried to use it, Westin front desk told us that we can't use it. There is clearly some miscommunication on what is included. * In general, relatively expensive but given the nice snow and the skiing, it was worth it.