There was a bit of confusion in the checkin, but the front desk and managers were very helpful and were able to address the issues promptly.

There was a bit of confusion in the checkin, but the front desk and managers were very helpful and were able to address the issues promptly.

Great place most of the service is excellent specially the room cleaner and the restaurant, pool and beach 😂

Great place most of the service is excellent specially the room cleaner and the restaurant, pool and beach 😂

The staff at the actual hotel were amazing. But the photos are all of the other hotel. Please change them. Very misleading. Please add chairs to the beautiful balconies. Typically no hot water. The service at the restaurant in the other hotel was really terrible. They need to retrain the servers. Average wait time for coffee was over 30 minutes and dirty tables took over an hour to. Hence the bird were pooping everywhere because they wanted to eat off the dirty dishes that stayed there for an hour or two. The food for a Canadian and Mexican was terrible. Maybe fine for locals. Food served raw or completely not edible. But the actual hotel we stayed, staff were awesome!

The staff at the actual hotel were amazing. But the photos are all of the other hotel. Please change them. Very misleading. Please add chairs to the beautiful balconies. Typically no hot water. The service at the restaurant in the other hotel was really terrible. They need to retrain the servers. Average wait time for coffee was over 30 minutes and dirty tables took over an hour to. Hence the bird were pooping everywhere because they wanted to eat off the dirty dishes that stayed there for an hour or two. The food for a Canadian and Mexican was terrible. Maybe fine for locals. Food served raw or completely not edible. But the actual hotel we stayed, staff were awesome!

Excellent position nice Staff good size Bedrooms and close to the Beach

Excellent position nice Staff good size Bedrooms and close to the Beach

Very nice. It is great to use the facilities at the sister Hotel

Very nice. It is great to use the facilities at the sister Hotel

Exemption for foreigners was not granted bc we did not have the physical passport (and entry stamp). however we offer to present our 1. Digital copy of the passport and 2. Itinerary. FRONT DESK CLERK and manager in charge "MARTA DIAZGRANADOS" were hesitant about concession/ waiver of fees, lack of knowledge and resources for customers

Exemption for foreigners was not granted bc we did not have the physical passport (and entry stamp). however we offer to present our 1. Digital copy of the passport and 2. Itinerary. FRONT DESK CLERK and manager in charge "MARTA DIAZGRANADOS" were hesitant about concession/ waiver of fees, lack of knowledge and resources for customers

The breakfast buffet is not what they show in their pics. Its just eggs and toast everyday

The breakfast buffet is not what they show in their pics. Its just eggs and toast everyday

There is not air extractor in the bathrooms and when you open the door to yoyr room you have to wait quite a while

There is not air extractor in the bathrooms and when you open the door to yoyr room you have to wait quite a while

Great stay very comfortable hotel right across the street from the sister hotel and from the beach. Best hotels to stay at in Rodadero

Great stay very comfortable hotel right across the street from the sister hotel and from the beach. Best hotels to stay at in Rodadero

Nice hotel, and near the beach. Stores and restaurants are nearby.

There was too much noise coming from the street, very hard to rest with the clubs next door.

There was too much noise coming from the street, very hard to rest with the clubs next door.

Price at checkout was more than advertised by Hotels.com

Price at checkout was more than advertised by Hotels.com

I felt very well cared for. It was the staff attentive to any situation that could give.

We had a wonderful time there any time that I go anywhere with the woman I was with she makes my life wonderful so I don't care where I stay.

We had a wonderful time there any time that I go anywhere with the woman I was with she makes my life wonderful so I don't care where I stay.

Lots of noise from nearby disco

Lots of noise from nearby disco

Overall great experience. Friendly staff and rooms are very clean. The only negative point is that it needs update. The hotel looks pretty outdated and they still have old TV's.

Overall great experience. Friendly staff and rooms are very clean. The only negative point is that it needs update. The hotel looks pretty outdated and they still have old TV's.