Excellent customer service

The hotel is meticulously maintained and the staff are attentive and very friendly. The beach is a five minute walk and there are grocery stores and restaurants also within easy walking distance. Breakfast begins at 8:00 am but is worth the wait. There are a wide variety of items to choose from, all fresh and well prepared. No place is perfect but not much to complain about except perhaps no access to coffee before breakfast is served. Overall would definitely recommend staying here.

The hotel is meticulously maintained and the staff are attentive and very friendly. The beach is a five minute walk and there are grocery stores and restaurants also within easy walking distance. Breakfast begins at 8:00 am but is worth the wait. There are a wide variety of items to choose from, all fresh and well prepared. No place is perfect but not much to complain about except perhaps no access to coffee before breakfast is served. Overall would definitely recommend staying here.

Great location, beautiful room, delicious breakfast I loved staying at Majestic

Great location, beautiful room, delicious breakfast I loved staying at Majestic

Excellent property

Excellent property

Curtains don’t provide full blackout. Noisy air conditioning. Bathroom does not provide enough hooks to hang towels, not enough room to put amenities. Room does not provide enough table space. SmartTV does not connect to wifi. Telefone calls to receptions are not answered.

Curtains don’t provide full blackout. Noisy air conditioning. Bathroom does not provide enough hooks to hang towels, not enough room to put amenities. Room does not provide enough table space. SmartTV does not connect to wifi. Telefone calls to receptions are not answered.

The room was amazing, just missing vanity area in the bathroom and some hooks for towels , otherwise all was very good. Breakfast was nice. Pool was clean. Close yo the bear, walking distance.

The room was amazing, just missing vanity area in the bathroom and some hooks for towels , otherwise all was very good. Breakfast was nice. Pool was clean. Close yo the bear, walking distance.

Amazing stay. Staff is very friendly everywhere in the hotel. Big rooms, modern and very clean, amazing view! Breakfast had lots of choices, importantly variety of fruit options to take with, which was important for us as we travel with a toddler who snacks. Hotel provided a crib and extra towels when we needed. there is also a great gym with a view and sauna on 17th floor. This hotel should be 4 stars instead of 3 as it is rated in Google. Very happy with our hotel choice!

Amazing stay. Staff is very friendly everywhere in the hotel. Big rooms, modern and very clean, amazing view! Breakfast had lots of choices, importantly variety of fruit options to take with, which was important for us as we travel with a toddler who snacks. Hotel provided a crib and extra towels when we needed. there is also a great gym with a view and sauna on 17th floor. This hotel should be 4 stars instead of 3 as it is rated in Google. Very happy with our hotel choice!

Breakfast was absolutely superb it was roo wet and cool to use the pool Room waa great except for the blinds being difficult ro close Staff excellent

Breakfast was absolutely superb it was roo wet and cool to use the pool Room waa great except for the blinds being difficult ro close Staff excellent

Short stay, hotel nice, well located walking distance from restaurants and shops. Staff helpful and friendly funny design. Just that breakfast starts late, 8 am, but it seems to be the norm around in punta del este. Thanks God that i travel with my kettle and press for early coffee..

Short stay, hotel nice, well located walking distance from restaurants and shops. Staff helpful and friendly funny design. Just that breakfast starts late, 8 am, but it seems to be the norm around in punta del este. Thanks God that i travel with my kettle and press for early coffee..

the location and room decoration are fantastic. Room 1101 had a permanent and disgusting smell of drainage (bathroom tubes). Cleaning wise was very basic. They wanted to charge us USD 20 for a lost room key and USD 5 for a bike rental.

Good location, close to shopping and not too far from the beaches.

the location and room decoration are fantastic. Room 1101 had a permanent and disgusting smell of drainage (bathroom tubes). Cleaning wise was very basic. They wanted to charge us USD 20 for a lost room key and USD 5 for a bike rental.

Good location, close to shopping and not too far from the beaches.

This is a very unique hotel with great rooms. The rooms are large, modern and the entire outside wall is glass, in our case looking out onto a green area. Upper level rooms have great views. Staff were all wonderful and the included breakfast was just excellent. It is away from the peninsula but in a good area with all the services, and a short 15 min. walk to Brava beach..which was wonderful too.

This is a very unique hotel with great rooms. The rooms are large, modern and the entire outside wall is glass, in our case looking out onto a green area. Upper level rooms have great views. Staff were all wonderful and the included breakfast was just excellent. It is away from the peninsula but in a good area with all the services, and a short 15 min. walk to Brava beach..which was wonderful too.

Spacious room, nice breakfast

Spacious room, nice breakfast

When we booked the room through Hotel .com we booking an ocean view room and even paid a premium. We were only on 6 th floor - not facing the ocean and view was of residential back yards. When we asked the rude gentleman at the front desk said we booked through Hotels.com so they couldn’t move us. Then minutes later another couple in our party found out their reservation was never set up and booked a room on the spot and got a 15 th floor with ocean view. And paid less per night than we did. But was actually yelled at by the rude desk clerk while trying to figure out what went wrong with their bookings The best part of the stay was the breakfast. I will not stay at a Don Majestic again. May not use Hotels.com because we lost control or confirming actual room we chose and paid for when we were checking in.

When we booked the room through Hotel .com we booking an ocean view room and even paid a premium. We were only on 6 th floor - not facing the ocean and view was of residential back yards. When we asked the rude gentleman at the front desk said we booked through Hotels.com so they couldn’t move us. Then minutes later another couple in our party found out their reservation was never set up and booked a room on the spot and got a 15 th floor with ocean view. And paid less per night than we did. But was actually yelled at by the rude desk clerk while trying to figure out what went wrong with their bookings The best part of the stay was the breakfast. I will not stay at a Don Majestic again. May not use Hotels.com because we lost control or confirming actual room we chose and paid for when we were checking in.

I liked the breakfast buffet.

I liked the breakfast buffet.

Great stay. Great view. Good breakfast and very nice pool

Great stay. Great view. Good breakfast and very nice pool

It has fun architecture, and it's in pretty good shape, but you can see places where the floor laminate is starting to peel. Self-serve breakfast was fine, but not unique. Staff were professional but don't bend over backwards like they do at Enjoy to make sure things are perfect. No desk in the room makes it harder for business people to do work. Amazing view from the gym on floor 17, but not as much from the low floors. Parking in the basement garage was very easy.