2nd Stay Central and good staff

Comfort good enough, friendliness good enough but service at mealtimes leaves a lot to be desired. Had a dinner with our family which, despite us being the only ones there, took a long time ! Waiting 45-60 mins for meal to arrive is not acceptable. Breakfast next day was the same (and we never did get our cereal) Staffing levels need to be looked at.

Comfort good enough, friendliness good enough but service at mealtimes leaves a lot to be desired. Had a dinner with our family which, despite us being the only ones there, took a long time ! Waiting 45-60 mins for meal to arrive is not acceptable. Breakfast next day was the same (and we never did get our cereal) Staffing levels need to be looked at.

Positives : lovely features , good size room , comfortable bed , nice table for working , comfortable arm chairs . Parking available. Negatives : not that we’re fat but a little tight getting into the shower. Some of the finishing / decorating in bathroom and crack repair in bedroom could be a lot neater . Very warm night and fan appreciated but a little squeaky !! We also struggled with door but think there’s a knack to it .

Positives : lovely features , good size room , comfortable bed , nice table for working , comfortable arm chairs . Parking available. Negatives : not that we’re fat but a little tight getting into the shower. Some of the finishing / decorating in bathroom and crack repair in bedroom could be a lot neater . Very warm night and fan appreciated but a little squeaky !! We also struggled with door but think there’s a knack to it .

Nice location. Friendly staff

Nice location. Friendly staff

Nice friendly staff👍

Nice friendly staff👍

A one night stop over en route to France. The staff were incredibly friendly and the bar and restaurant were very nice . A lovely place to stay .. will definitely use again . Also had English wines by the glass … looking forward to my next trip out if Folkestone ..

Clean, modern and the staff were very helpful. Location was great.

Clean, modern and the staff were very helpful. Location was great.

A one night stop over en route to France. The staff were incredibly friendly and the bar and restaurant were very nice . A lovely place to stay .. will definitely use again . Also had English wines by the glass … looking forward to my next trip out if Folkestone ..

Nice location.

Nice location.

it was my first business trip to the UK. I have stayed in several places and hotels but this one was the worst. Dirty, dark, even something as simple as internet doesn't work. Carpet in the bathroom by the toilet is an exaggeration and it's scary to think about what's on it - I think that the UV light would make it visible. If you have arachnophobia, think twice before staying there. Surroundings around the hotel and parking neglected. The hotel staff should know that the floors are also wet wiped, not only vacuumed, but it's more difficult work, that's why no one does it and the floor is sticky. I strongly advise against staying. Such places should be eliminated from the market.

it was my first business trip to the UK. I have stayed in several places and hotels but this one was the worst. Dirty, dark, even something as simple as internet doesn't work. Carpet in the bathroom by the toilet is an exaggeration and it's scary to think about what's on it - I think that the UV light would make it visible. If you have arachnophobia, think twice before staying there. Surroundings around the hotel and parking neglected. The hotel staff should know that the floors are also wet wiped, not only vacuumed, but it's more difficult work, that's why no one does it and the floor is sticky. I strongly advise against staying. Such places should be eliminated from the market.

Brilliant stay and pleasantly surprised to find an excellent vegan menu with a full English! Nice location, comfy bed and staff very friendly. Will come again

Brilliant stay and pleasantly surprised to find an excellent vegan menu with a full English! Nice location, comfy bed and staff very friendly. Will come again

We haven't been in here for over 10 years when Wards we a lovely building and interior, unfortunately it is now very tired and in need of some updating, especially the bathrooms.

Rooms very small, overpriced, scrapes on walls with paper missing, water marks on walls in bathroom decoration in poor repair, dirty marks on quilt cover and what appeared to be a mustard-coloured throw in quilt cover not a proper quilt.

Warm and friendly and dog friendly! We couldnt have asked for more! Connor even arranged for a takeaway breakfast pack for our early morning check out for Eurotunnel! Fantastic!!!

Staff is very friendly and helpful.

Staff is very friendly and helpful.

Had a staycation with my partner for 3 nights and love to say we had a wonderful time. All staff and management very friendly and fantastic, nothing was too much trouble, would fully recommend this hotel. Excellent breakfast and comfortable room. Would definitely stay here again.

Good location, helpful staff, nice breakfast, comfortable room.

Good location, helpful staff, nice breakfast, comfortable room.

Being elderly could have done with a lift stairs are painful for us. Breakfast was excellent

From the reception check in to the actual stay, superb..

The hotel has parking, which is an added bonus, especially as there is Limited parking in the area. Checking in service very cheerful and efficient. We were showed to our room. As we were getting an early eurotunnel train, a continental takeaway breakfast was provided. This was very nice and fresh, with cinnamon bun, croissant with butter, jam & marmalade, muffin, apple and orange juice box. Room was clean, airy, not too warm and a good size with twin beds, large bathroom with toiletries, tea & coffee facilities and TV. The room was quiet. The bed was comfortable. Highly recommend. We always stay here the night before we travel to France, as it is only 10 minutes from the Eurotunnel.

The hotel has parking, which is an added bonus, especially as there is Limited parking in the area. Checking in service very cheerful and efficient. We were showed to our room. As we were getting an early eurotunnel train, a continental takeaway breakfast was provided. This was very nice and fresh, with cinnamon bun, croissant with butter, jam & marmalade, muffin, apple and orange juice box. Room was clean, airy, not too warm and a good size with twin beds, large bathroom with toiletries, tea & coffee facilities and TV. The room was quiet. The bed was comfortable. Highly recommend. We always stay here the night before we travel to France, as it is only 10 minutes from the Eurotunnel.

Lovely, family run hotel with spotless, cosy rooms and polite attentive staff..perfect for our 1 night stay.