Immediately upon arriving, we were told there was no reservation under our name. After showing our printed reservation paid in full, the front desk staff appeared confused and had another employee come over. After 5-10 minutes of confusion, the hotel claimed they had overbooked themselves (despite the hotel appearing empty, with all of the rooms we could see having the door open). We were then told we would be brought to a different hotel. The hotel we were taken to was clearly lower in quality than what we had paid for in our original room. After travelling for nearly 20 hours to get to the island, we went into our new room at the other hotel. The hotel we were at was under construction (which caused us to be woken up as early as 6AM every single day to the sound of drills), as well as partying directly outside of our room in a small courtyard, so some nights it was 2:30AM+ before the noise stopped. The room was very small, with an uncomfortable bed and nearly no room for luggage. The wifi was extremely low quality; we often had no ability to use our phones inside of the room. Overall, this was a very poor experience.

Immediately upon arriving, we were told there was no reservation under our name. After showing our printed reservation paid in full, the front desk staff appeared confused and had another employee come over. After 5-10 minutes of confusion, the hotel claimed they had overbooked themselves (despite the hotel appearing empty, with all of the rooms we could see having the door open). We were then told we would be brought to a different hotel. The hotel we were taken to was clearly lower in quality than what we had paid for in our original room. After travelling for nearly 20 hours to get to the island, we went into our new room at the other hotel. The hotel we were at was under construction (which caused us to be woken up as early as 6AM every single day to the sound of drills), as well as partying directly outside of our room in a small courtyard, so some nights it was 2:30AM+ before the noise stopped. The room was very small, with an uncomfortable bed and nearly no room for luggage. The wifi was extremely low quality; we often had no ability to use our phones inside of the room. Overall, this was a very poor experience.

Great place to stay and really affordable. The staff were helpful and did our washing for us for very cheap and theres free drinking water at reception. The rooms were nice and beds were comfy, the little outdoor patio was nice. The rooms were cleaned most days which was great and the bathroom was big, tidy and had good shower pressure. The only downside to this place is how loud the street is, all day everyday. I would maybe request a room off the road if you arent a deep sleeper. Besides that, it was great value for money!

Great place to stay and really affordable. The staff were helpful and did our washing for us for very cheap and theres free drinking water at reception. The rooms were nice and beds were comfy, the little outdoor patio was nice. The rooms were cleaned most days which was great and the bathroom was big, tidy and had good shower pressure. The only downside to this place is how loud the street is, all day everyday. I would maybe request a room off the road if you arent a deep sleeper. Besides that, it was great value for money!

Pleasant and helpful staff. Good central location for attractions and restaurants & bars.

Very comvenient location close to all restaurants, bars, the Charles Darwin Research Centre, Giant Tortoise Breeding Centre etc. Helpful and friendly staff. Even cleaned my room on Christmas Day.

Very comvenient location close to all restaurants, bars, the Charles Darwin Research Centre, Giant Tortoise Breeding Centre etc. Helpful and friendly staff. Even cleaned my room on Christmas Day.

It is OK for a backpacker, not so much for a professional. It's very close to everything, which is good when you like to walk, but it was bad to hear people screaming and partying at night, when you only want to sleep. Curtains in the bedroom and bathroom are in bad condition.