Clean, neat plaza de armas, air conditioning, safe area, etc..

Clean, neat plaza de armas, air conditioning, safe area, etc..

Staff was unfriendly! Not at all welcoming! Treated us as though we were an intrusion. Called with an issue that could have waited until morning at 10 pm.

Staff was unfriendly! Not at all welcoming! Treated us as though we were an intrusion. Called with an issue that could have waited until morning at 10 pm.

A good experience. I had already stayed a couple of nights and was happy there, so I extended my stay. Friendly staff, good restaurant, near the pedestrian street that leads to the Plaza de Armas.

A good experience. I had already stayed a couple of nights and was happy there, so I extended my stay. Friendly staff, good restaurant, near the pedestrian street that leads to the Plaza de Armas.

the staff were great the did not speak any English .. so i suggest you have you translator on your phone ready the internet was not very good rather spotty .. and intermitten

the staff were great the did not speak any English .. so i suggest you have you translator on your phone ready the internet was not very good rather spotty .. and intermitten

This is a hotel where the staff make it a priority to take great care of their guests. We were shown to our lovely room which had a fantastic shower with both hot water and good water pressure, silent air conditioning and a very comfortable bed. The reception team arranged a car to take us to Chan Chan and stay and wait for us there to return us to the hotel. On our return we asked Miguel to arrange a car for us for our early flight to Lima. He knew what time the flight was, what time we would need a car and even arranged for us to have breakfast even though we were leaving before the breakfast buffet opened. The whole team made this work and we were very greatful for the kind and generous hospitality. We had a nice evening in the local area having drinks at a bar on Recreo plaza and then walking to the main square along the pedestrian only street. The area felt safe and had many restaurants to choose from. Super friendly and helpful staff and a very nice hotel in a great location.

This is a hotel where the staff make it a priority to take great care of their guests. We were shown to our lovely room which had a fantastic shower with both hot water and good water pressure, silent air conditioning and a very comfortable bed. The reception team arranged a car to take us to Chan Chan and stay and wait for us there to return us to the hotel. On our return we asked Miguel to arrange a car for us for our early flight to Lima. He knew what time the flight was, what time we would need a car and even arranged for us to have breakfast even though we were leaving before the breakfast buffet opened. The whole team made this work and we were very greatful for the kind and generous hospitality. We had a nice evening in the local area having drinks at a bar on Recreo plaza and then walking to the main square along the pedestrian only street. The area felt safe and had many restaurants to choose from. Super friendly and helpful staff and a very nice hotel in a great location.