Manager was very rude and disrespectful

Manager was very rude and disrespectful

I am a travel nurse that has stayed repeatedly at WoodSpring suites. I have yet to have any of my incidental charges refunded to me. I have talked to the hotel and to company help line. I will have to despite the charges on my credit card if I can’t get my money back.

I am a travel nurse that has stayed repeatedly at WoodSpring suites. I have yet to have any of my incidental charges refunded to me. I have talked to the hotel and to company help line. I will have to despite the charges on my credit card if I can’t get my money back.

The problem was the room had yet to be cleaned when we checked in but the staff cleaned it within 20 minutes of our arrival. Had it not been so late, around 10:30, so it was a bit of a pain staying out of our room at the time.

The problem was the room had yet to be cleaned when we checked in but the staff cleaned it within 20 minutes of our arrival. Had it not been so late, around 10:30, so it was a bit of a pain staying out of our room at the time.

All was fine

All was fine

The staff was excellent...

The staff was excellent...

Bed not the most comfortable and room had stink bugs and door lock didn’t work

Bed not the most comfortable and room had stink bugs and door lock didn’t work

I liked the cleanliness. I did not care for the thin walls, I could hear surrounding rooms and felt the bed hitting the wall next to me. The bed frame seemed a little unsturdy. But overall I enjoyed my stay.

I liked the cleanliness. I did not care for the thin walls, I could hear surrounding rooms and felt the bed hitting the wall next to me. The bed frame seemed a little unsturdy. But overall I enjoyed my stay.

The property is odd. Never been to one and probably won’t be back.

The property is odd. Never been to one and probably won’t be back.

front desk good other than that horrible stay towels dirty roaches crawling in bathroom and on kitchen sink

front desk good other than that horrible stay towels dirty roaches crawling in bathroom and on kitchen sink

New everything

New everything

Really more of an extended stay type place. The room was spacious but simple. Even though the reservation was for 3 people we were only given 2 bath towels, 2 wash cloths and no hand towels. Upon request we got a third bath towel. It served our purpose fine.

Really more of an extended stay type place. The room was spacious but simple. Even though the reservation was for 3 people we were only given 2 bath towels, 2 wash cloths and no hand towels. Upon request we got a third bath towel. It served our purpose fine.

I will not stay here again.

I will not stay here again.

The staff were very kind, friendly and helpful in so many ways. Our room was large and there were so many places we could put our food and belongings. Couch and footstools are very handy to have. If you're coming from out of state and need a king bed, you have to bring your own dishes, pots and pans. These are provided only in first floor rooms with 1 queen bed and a dishwasher. It was easy to get around from the location of the hotel and the gym was nice to have. Reasonably priced and a nice place to stay when spending more than a week.

The staff were very kind, friendly and helpful in so many ways. Our room was large and there were so many places we could put our food and belongings. Couch and footstools are very handy to have. If you're coming from out of state and need a king bed, you have to bring your own dishes, pots and pans. These are provided only in first floor rooms with 1 queen bed and a dishwasher. It was easy to get around from the location of the hotel and the gym was nice to have. Reasonably priced and a nice place to stay when spending more than a week.

All of the Above

All of the Above

Didn't have a room coffee pot, nor hair dryer. Given only one towel and wash cloth per day. Shower curtain was moldy. Too noisey (thin walls). Bare bones. Wish I had known. Fend for your own self in all areas. Had to take my own towels down to change them.

Didn't have a room coffee pot, nor hair dryer. Given only one towel and wash cloth per day. Shower curtain was moldy. Too noisey (thin walls). Bare bones. Wish I had known. Fend for your own self in all areas. Had to take my own towels down to change them.

First off there was a light shining in the window that was as bright as the sun! Needs some kind of blackout curtain! It was only 1/3 of a roll of toilet paper 🙄 property was extremely clean as it was new!

First off there was a light shining in the window that was as bright as the sun! Needs some kind of blackout curtain! It was only 1/3 of a roll of toilet paper 🙄 property was extremely clean as it was new!