Trying to get the info to enter the building was terrible. The room was nice enough but there was a periodic loud buzzing in the ceiling, I had to wear ear plugs. Also, Estella is boring, and the locals were not welcoming. Don’t waste your time!

Trying to get the info to enter the building was terrible. The room was nice enough but there was a periodic loud buzzing in the ceiling, I had to wear ear plugs. Also, Estella is boring, and the locals were not welcoming. Don’t waste your time!

Not that great. Very noisey neighbours. Try not to stay when festivals are on as neighbours kept bouncing ball on hotel front wall at 2am.Very disrespectful towards hotel clients. Self check in was okish. Not keen on it. Hotel was very clean. Apart from noisey selfish neighbours it would of be top score but as i i was kept up until early hours of the morning i would consider elsewhere in future

Not that great. Very noisey neighbours. Try not to stay when festivals are on as neighbours kept bouncing ball on hotel front wall at 2am.Very disrespectful towards hotel clients. Self check in was okish. Not keen on it. Hotel was very clean. Apart from noisey selfish neighbours it would of be top score but as i i was kept up until early hours of the morning i would consider elsewhere in future

Hard to check in, spotty internet, broken ac shower flooded bathroom, no response to help

Hard to check in, spotty internet, broken ac shower flooded bathroom, no response to help

Check in with the automated system is BEYOND HORRIBLE! Took an hour and a half to check in while on the phone with the hotel help desk. Choose somewhere else. The aggravation after landing from the Camino is not worth it. Non staffed building. Even the cleaning crew couldn’t assist us.

Check in with the automated system is BEYOND HORRIBLE! Took an hour and a half to check in while on the phone with the hotel help desk. Choose somewhere else. The aggravation after landing from the Camino is not worth it. Non staffed building. Even the cleaning crew couldn’t assist us.

They were so helpful with everything and the automatic check in really was quick and easy. A VERY nice hotel in the center.

They were so helpful with everything and the automatic check in really was quick and easy. A VERY nice hotel in the center.

I booked on the app. At check in the self check in machine charged my card again

I booked on the app. At check in the self check in machine charged my card again

The property overall was great. It was I. A wonderful location and the facilities were modern. There was no staff. The auto check-in was terrible. The email confirmation didn’t give you the right number to enter. I had to use the call button to ring the offsite staff person to help. The maid was onsite cleaning rooms and tried to help me but couldn’t. When I checked-out I need information about where to leave my bag for transport. Because there was no staff on-site I had to use the call button again. The woman answered once and did not give me the correct information. When I called back she never answered again. I called back five times. The sign said the call button staff was available 24/7.

The property overall was great. It was I. A wonderful location and the facilities were modern. There was no staff. The auto check-in was terrible. The email confirmation didn’t give you the right number to enter. I had to use the call button to ring the offsite staff person to help. The maid was onsite cleaning rooms and tried to help me but couldn’t. When I checked-out I need information about where to leave my bag for transport. Because there was no staff on-site I had to use the call button again. The woman answered once and did not give me the correct information. When I called back she never answered again. I called back five times. The sign said the call button staff was available 24/7.