The details said parking available. But it cost £10.00 which was not on the details at the beginning. if it is NOT FREE parking it should say PAID PARKING. Then the customer would scroll down to find out how much.

The details said parking available. But it cost £10.00 which was not on the details at the beginning. if it is NOT FREE parking it should say PAID PARKING. Then the customer would scroll down to find out how much.

Nothing around the pub/hotel that you can walk to, it’s basically in the middle of a residential area. The rooms are in a block in the car park at the back of the pub so it can be somewhat noisy. Bathrooms are old and in need of refurbishment and there were some stains on the walls and carpets. On the plus side, the beds are huge and comfy and the pub staff were friendly and welcoming. It’s cheap and cheerful!

Nothing around the pub/hotel that you can walk to, it’s basically in the middle of a residential area. The rooms are in a block in the car park at the back of the pub so it can be somewhat noisy. Bathrooms are old and in need of refurbishment and there were some stains on the walls and carpets. On the plus side, the beds are huge and comfy and the pub staff were friendly and welcoming. It’s cheap and cheerful!

Lovely welcome and shown to our room. Staff very friendly with a couple of characters in the li e up. Would definitely stay there again.

Lovely welcome and shown to our room. Staff very friendly with a couple of characters in the li e up. Would definitely stay there again.

Love staying here as it’s so handy for visiting the In-laws

Love staying here as it’s so handy for visiting the In-laws

Very friendly staff, big comfortable room

Very friendly staff, big comfortable room

We lived in Ashington for 50 years before moving away and have used the Portland hotel when returning to visit family and friends. In those 50 years we have never had to pay for parking anywhere in Ashington and the whole town is still free parking. The Portland has now decided to fleece customers by charging £10 for overnight parking In the hotel car park while there is ample free parking all over town. The bar closes at 10pm or earlier if it is quiet even for residents and their guests so making arrangements for meeting with friends is difficult.

We lived in Ashington for 50 years before moving away and have used the Portland hotel when returning to visit family and friends. In those 50 years we have never had to pay for parking anywhere in Ashington and the whole town is still free parking. The Portland has now decided to fleece customers by charging £10 for overnight parking In the hotel car park while there is ample free parking all over town. The bar closes at 10pm or earlier if it is quiet even for residents and their guests so making arrangements for meeting with friends is difficult.

Reception was good if a little slow to get us signed in. We were at a family wedding which we knew would mean getting back late so looking for bed & breakfast only. Hotel matched our needs. Only issue was the bathroom smelt of cat wee. Since we didn't get back till late no one on reception to sort it out. Pity as I would have given the hotel a higher score.

Reception was good if a little slow to get us signed in. We were at a family wedding which we knew would mean getting back late so looking for bed & breakfast only. Hotel matched our needs. Only issue was the bathroom smelt of cat wee. Since we didn't get back till late no one on reception to sort it out. Pity as I would have given the hotel a higher score.

Great reception when we arrived, shown to our room, explained about parking and if we wanted meals/drinks in the restaurant, what times and cost was. Room was lovely and large, clean and tidy, modern. Bed comfy, lovely tea/coffee/hot chocolate facilities. Bathroom was nice and clean. Towels were soft. It was quiet of a night time, room was warm and dark so perfect to help sleep.

Great reception when we arrived, shown to our room, explained about parking and if we wanted meals/drinks in the restaurant, what times and cost was. Room was lovely and large, clean and tidy, modern. Bed comfy, lovely tea/coffee/hot chocolate facilities. Bathroom was nice and clean. Towels were soft. It was quiet of a night time, room was warm and dark so perfect to help sleep.

Great place Amazing food good friendly staff Definitely worth a stay

Great place Amazing food good friendly staff Definitely worth a stay

Room was nice. We were annoyed that we had to pay £10 per night parking and the hotel wanted £15.00 per head for breakfast. We ate elsewhere. Manager was blaming Expedia however Portland web site does not explain the ectra payments either. GM kept calling me Mr Tom instead of Mr Slater or Tom. Saw a drug exchange in car park. Will not be staying again.

Room was nice. We were annoyed that we had to pay £10 per night parking and the hotel wanted £15.00 per head for breakfast. We ate elsewhere. Manager was blaming Expedia however Portland web site does not explain the ectra payments either. GM kept calling me Mr Tom instead of Mr Slater or Tom. Saw a drug exchange in car park. Will not be staying again.

This was a lovely place to stay for business. The staff were fantastic and friendly. The food and drink were great. The only things that could be improved would be getting rid of the dirt and mould on the shower screen and bath edge and changing the shower/bath mixer for a better quality one to control the shower temperature without fluctuation. As the venue attracts a lot of working travellers why not offer an earlier breakfast at 0700 or even 0630. More people might take it up then.

This was a lovely place to stay for business. The staff were fantastic and friendly. The food and drink were great. The only things that could be improved would be getting rid of the dirt and mould on the shower screen and bath edge and changing the shower/bath mixer for a better quality one to control the shower temperature without fluctuation. As the venue attracts a lot of working travellers why not offer an earlier breakfast at 0700 or even 0630. More people might take it up then.

Rooms were of a high standard and the service was very good. No lift and emergency lighting in our room was a bit bright and above the bed but overall happy to recommend

Really enjoyed our stay based in a recently built (or upgraded?) annex. Very friendly staff who were helpful and supportive. We ate one night in the hotel and enjoyed a wide ranging choice of menu. Food was served quickly (although we did have to chase the waiter for the dessert menu). Excellent location for touring the area. 10 minutes drive to Morpeth and the A1 (or national rail) and 5 minutes from the coast at Newbiggin. There is a country park on the outskirts of Ashington. This was definitely an excellent value for money trip and we would be keen to return. Newcastle is only 20 minutes away.

Really enjoyed our stay based in a recently built (or upgraded?) annex. Very friendly staff who were helpful and supportive. We ate one night in the hotel and enjoyed a wide ranging choice of menu. Food was served quickly (although we did have to chase the waiter for the dessert menu). Excellent location for touring the area. 10 minutes drive to Morpeth and the A1 (or national rail) and 5 minutes from the coast at Newbiggin. There is a country park on the outskirts of Ashington. This was definitely an excellent value for money trip and we would be keen to return. Newcastle is only 20 minutes away.

No complaints. The staff are always friendly and efficient. Rooms are big enough. Beds comfy.

No complaints. The staff are always friendly and efficient. Rooms are big enough. Beds comfy.

Ideal location to visit the mining museum. Evening meals and breakfast all excellent. Fabulous staff.

Ideal location to visit the mining museum. Evening meals and breakfast all excellent. Fabulous staff.

Room was large and very comfortable. Parking should be included.

Room was large and very comfortable. Parking should be included.

Great pub with very nice annexe of lovely rooms. A local power cut meant I didn’t get to try the shower or in-room hot drinks and they couldn’t serve cooked breakfast but this was totally outside their control - the emergency lighting worked!