Good hotel near the airport. Seems a little older, but comfortable. A few good food options and a bar on the property. Employees were very friendly.

Good hotel near the airport. Seems a little older, but comfortable. A few good food options and a bar on the property. Employees were very friendly.

Overall staff treatment and hospitality

Overall staff treatment and hospitality

need to work on their customer service

need to work on their customer service

Excellent service

Excellent service

There was no toilet paper and only 1 bath towel for 2 guests. I called the Housekeeping 2x and it was like 90 minutes passed but my request did not arrived. I went to the Reception to follow up. My request came and was assisted by a Maintenance staff instead who was very helpful. Overall, my stay was okay. Thank you.

There was no toilet paper and only 1 bath towel for 2 guests. I called the Housekeeping 2x and it was like 90 minutes passed but my request did not arrived. I went to the Reception to follow up. My request came and was assisted by a Maintenance staff instead who was very helpful. Overall, my stay was okay. Thank you.

I usually stay at Gateway as I transit for domestic/international flights for past 15 years. I’m glad to see rooms are getting much needed renovations.

I usually stay at Gateway as I transit for domestic/international flights for past 15 years. I’m glad to see rooms are getting much needed renovations.

A terrible place. Run down, demotivated staff trying their best, the worst wi-fi I have ever encountered, watered down spirits and questionable clientele. And it was expensive. My fully equipped apartment had loads of plates, three knives, two spoons and a single glass. Water was hot only in the afternoons and the apartment pool had a viscous feel to it like I imagine those seagulls you see in oil slicks must enjoy. Avoid, Like the plague.

A terrible place. Run down, demotivated staff trying their best, the worst wi-fi I have ever encountered, watered down spirits and questionable clientele. And it was expensive. My fully equipped apartment had loads of plates, three knives, two spoons and a single glass. Water was hot only in the afternoons and the apartment pool had a viscous feel to it like I imagine those seagulls you see in oil slicks must enjoy. Avoid, Like the plague.

The staff were friendly and helpful. The bed was very good and the access to the internet was very good as well. The rooms are looking a little tired, they are now looking old. The bathrooms are small. Needed more teabags and coffee sachets. No milk, even milk powder for a drink!! Has the appearance of a flash hotel (in its day) but needs a bit of a spruce up now. Especially for the money its costs.

Nestled in the heart of timeless elegance, this hotel gracefully stands as a testament to enduring excellence. Despite the passage of years, it has managed to retain its enchanting charm and unwavering commitment to providing an exceptional guest experience. From the moment one steps through the doors, the seamless fusion of classic sophistication and modern amenities is evident. Impeccable service, meticulously maintained facilities, and a sense of nostalgia seamlessly blend, creating an ambiance that feels both nostalgic and contemporary. This establishment not only embraces its rich history but also continues to innovate, ensuring that every visit is a delightful journey through time and hospitality.

Nestled in the heart of timeless elegance, this hotel gracefully stands as a testament to enduring excellence. Despite the passage of years, it has managed to retain its enchanting charm and unwavering commitment to providing an exceptional guest experience. From the moment one steps through the doors, the seamless fusion of classic sophistication and modern amenities is evident. Impeccable service, meticulously maintained facilities, and a sense of nostalgia seamlessly blend, creating an ambiance that feels both nostalgic and contemporary. This establishment not only embraces its rich history but also continues to innovate, ensuring that every visit is a delightful journey through time and hospitality.

The staff were friendly and helpful. The bed was very good and the access to the internet was very good as well. The rooms are looking a little tired, they are now looking old. The bathrooms are small. Needed more teabags and coffee sachets. No milk, even milk powder for a drink!! Has the appearance of a flash hotel (in its day) but needs a bit of a spruce up now. Especially for the money its costs.

Room very grubby. We complained and they moved us to a nice update room. Dining limited. Staff very good. Building very tired

Room very grubby. We complained and they moved us to a nice update room. Dining limited. Staff very good. Building very tired

Despite accepting the booking, there was no room available on arrival. Receptionist was not friendly and too slow. Reported the faulty air con but was never attended to.

Despite accepting the booking, there was no room available on arrival. Receptionist was not friendly and too slow. Reported the faulty air con but was never attended to.

Good for the kids

Good for the kids

Close to the airport. I didn't like the room. Smelt moldy and the shower was ridled in mould

Close to the airport. I didn't like the room. Smelt moldy and the shower was ridled in mould

Staff wonderful, service, food, transportation all good. The bathroom in our room was a bathtub I’d never think of soaking in and the toilet ran all night.

Staff wonderful, service, food, transportation all good. The bathroom in our room was a bathtub I’d never think of soaking in and the toilet ran all night.

Great

Great

Great quality for the money!!

Great quality for the money!!