Windows were broken. No elevator. Room stark and no personality or decoration at all. Not even a chair to sit in. Bed and wardrobe. Staff were very nice.

Windows were broken. No elevator. Room stark and no personality or decoration at all. Not even a chair to sit in. Bed and wardrobe. Staff were very nice.

The hotel and the personal was amazing loved the balcony we had a nice view

The hotel and the personal was amazing loved the balcony we had a nice view

Is perfect for one night!

Is perfect for one night!

Clean rooms, friendly staff , located in the heart of the town

Clean rooms, friendly staff , located in the heart of the town

Amazing staff

Amazing staff

great location, right on central square. If you stay in a unit facing central square It's a bit noisy at night. I stayed in unit 402 (facing central square) and had issues with shower water pressure and temp. also, if you want your room to be cleaned, then leave the apartment key with the receptionist, because otherwise they will not clean your room. at check in, the receptionist forgot to mention that.

great location, right on central square. If you stay in a unit facing central square It's a bit noisy at night. I stayed in unit 402 (facing central square) and had issues with shower water pressure and temp. also, if you want your room to be cleaned, then leave the apartment key with the receptionist, because otherwise they will not clean your room. at check in, the receptionist forgot to mention that.

Very relaxing. Friendly staff. Good breakfast.

Very relaxing. Friendly staff. Good breakfast.

Hotel was very nice there are no elevators in the beds are average

Hotel was very nice there are no elevators in the beds are average

Friendly, helpful staff. Room was quiet and comfortable. Guatape is so charming...enjoy. Oh, hotel was conveniently located in plaza.

Friendly, helpful staff. Room was quiet and comfortable. Guatape is so charming...enjoy. Oh, hotel was conveniently located in plaza.

Was a nice place, had hot water and wifi. No airport shuttle as advertised though.

Was a nice place, had hot water and wifi. No airport shuttle as advertised though.

This is a nice little hotel offering clean rooms at a really good price. The location is great, right by the main square. Although we were central and it was a Saturday night the room was reasonably quite. We had s lovely big window with a view of the lake. Check in was pleasant and straight forward. Our room was on the 3rd floor and there is no lift, if you have heavy bags I would reccomend requesting a room on a lower floor as there are a few stairs. We didn’t have the free breakfast as we weren’t told on check in and we didn’t see a breakfast area as the hotel is small. We were given the token just before we checked out. But it is at a cafe across the road. We were leaving early so this wasn’t really a problem, but it would have been better to be given the voucher on check in.

This is a nice little hotel offering clean rooms at a really good price. The location is great, right by the main square. Although we were central and it was a Saturday night the room was reasonably quite. We had s lovely big window with a view of the lake. Check in was pleasant and straight forward. Our room was on the 3rd floor and there is no lift, if you have heavy bags I would reccomend requesting a room on a lower floor as there are a few stairs. We didn’t have the free breakfast as we weren’t told on check in and we didn’t see a breakfast area as the hotel is small. We were given the token just before we checked out. But it is at a cafe across the road. We were leaving early so this wasn’t really a problem, but it would have been better to be given the voucher on check in.

Very nice staff! Room was clean. What you would expect for price.

Very nice staff! Room was clean. What you would expect for price.