Sheets and curtains were crushed. Staff left early, water pressure was low, hot water wasn't very hot, AC wasn't cool.

Sheets and curtains were crushed. Staff left early, water pressure was low, hot water wasn't very hot, AC wasn't cool.

Outside of the staff, the hotel is a "no bueno". Upon arrival, the internet was not initially working & the staff was leaving for the day. The staff stayed behind to ensure that the wifi was working properly. There is no front desk staff after hours, just security. The water pressure is a "no bueno". We reside in Mandeville, Jamaica, therefore we know when the water pressure is low and the water pump needs to be turned on. The water pump was turned off due to no electrical power running to it, even when turned on & this occurred on a Saturday night after hours when there was no front desk staff. We rented 3 rooms & in one of the rooms, the smoke detector went off all night & had to be endured all night. The next morning, there was no staff on site to disable the smoke detector so my brother took it down. There is an advertisement (signage) for breakfast/lunch but there is no menu & per the staff, the food items on the premises had to be pre-ordered in advance of booking, which is false advertisement, we recommend that the sign be removed. We ate at other hotels. The toilets in the rooms kept running all night & produced hot water. The shower takes FOREVER to produce hot water & when it did, the cold water could not cool it down because only scalding hot water came out instead. I would NOT recommend this hotel except for the hotel staff hence why any stars was given at all.

Outside of the staff, the hotel is a "no bueno". Upon arrival, the internet was not initially working & the staff was leaving for the day. The staff stayed behind to ensure that the wifi was working properly. There is no front desk staff after hours, just security. The water pressure is a "no bueno". We reside in Mandeville, Jamaica, therefore we know when the water pressure is low and the water pump needs to be turned on. The water pump was turned off due to no electrical power running to it, even when turned on & this occurred on a Saturday night after hours when there was no front desk staff. We rented 3 rooms & in one of the rooms, the smoke detector went off all night & had to be endured all night. The next morning, there was no staff on site to disable the smoke detector so my brother took it down. There is an advertisement (signage) for breakfast/lunch but there is no menu & per the staff, the food items on the premises had to be pre-ordered in advance of booking, which is false advertisement, we recommend that the sign be removed. We ate at other hotels. The toilets in the rooms kept running all night & produced hot water. The shower takes FOREVER to produce hot water & when it did, the cold water could not cool it down because only scalding hot water came out instead. I would NOT recommend this hotel except for the hotel staff hence why any stars was given at all.

The staff are my new friends now and will be staying again next year.

The staff are my new friends now and will be staying again next year.

quite basic facilities...pleasant staff

quite basic facilities...pleasant staff

Friendly hardworking staff I do wish they had a better stocked bar as well as a full restaurant and music on a daily basis

Friendly hardworking staff I do wish they had a better stocked bar as well as a full restaurant and music on a daily basis

Arriving at the property, we couldn't get our luggage down the pathway. 2x2 patio stones with a 2" gap between them of overgrown grass, made it impossible to roll our luggage to the picnic table that was the check in. Computers were shut down, we received an envelop with our key in it. There was only 1 security guard to receive us, who was 18 and didn't care. Would NOT recommend.

Arriving at the property, we couldn't get our luggage down the pathway. 2x2 patio stones with a 2" gap between them of overgrown grass, made it impossible to roll our luggage to the picnic table that was the check in. Computers were shut down, we received an envelop with our key in it. There was only 1 security guard to receive us, who was 18 and didn't care. Would NOT recommend.

The bed was too small, the cottages are not really private because you can hear the poeple next door. That took away some of the romance. I loved how everything was within walking distance such as the bank, the supermarket, and local food places like Sweet Spot and Best in the West. You can walk to Margaritaville because it’s really close. The beach wasn’t cleaned up yet after the cold front, even though Shanika told us over the phone before we went that it was, but it looked like a nice stretch of beach. I will check out the beach the next time I go for a walk on the beach from Margaritaville. Overall it was ok.

The bed was too small, the cottages are not really private because you can hear the poeple next door. That took away some of the romance. I loved how everything was within walking distance such as the bank, the supermarket, and local food places like Sweet Spot and Best in the West. You can walk to Margaritaville because it’s really close. The beach wasn’t cleaned up yet after the cold front, even though Shanika told us over the phone before we went that it was, but it looked like a nice stretch of beach. I will check out the beach the next time I go for a walk on the beach from Margaritaville. Overall it was ok.

Well located!

Well located!

Like the access to the beach

Like the access to the beach

Please get internet service! It’s advertised but nonexistent.

Please get internet service! It’s advertised but nonexistent.

The place is worth the money Great breakfast,

The place is worth the money Great breakfast,

Bed linen was awful. Room lacked basic amenities for example an iron and board should be in the room, coffee maker, and water should also be in the room

Bed linen was awful. Room lacked basic amenities for example an iron and board should be in the room, coffee maker, and water should also be in the room

Love "de spot" - quaint and cozy. Employees are wonderful and extremely polite and congenial. Time to complete services were "average" because limited staff - most likely COVID-19 related, but the actual servers were outstanding. I definitely will be returning -nuff appreciation.

Love "de spot" - quaint and cozy. Employees are wonderful and extremely polite and congenial. Time to complete services were "average" because limited staff - most likely COVID-19 related, but the actual servers were outstanding. I definitely will be returning -nuff appreciation.

The gm Rory ran away when we had to bring suitcases to the room 6:45 is the latest you can sleep No heath codes for food Intentionally made it impossible for handicapped or slightly impaired to enter the property No working door on the bathroom Horrible experience I did not finish my stay

Never had a room readily available. Terrible service.

First the staff especially the one works in office excellent he was very helpful the place was clean but very disappointed what I saw online it’s totally different the room bathroom needs work on roach in room but the next day they got rid of them was a bit scary at first but the guys were outside makes me feels a bit comfortable