I arrived late after getting lost. They didn't care. I paid for nothing and wasted money. I had to book another hotel.

I arrived late after getting lost. They didn't care. I paid for nothing and wasted money. I had to book another hotel.

At first, the young lady at the reception was very nice. My wallet, with all my bank cards and my passport where stolen in Napoli the day before. So I had a long ttwo days. By the time I arrived back it was very late at night. So I didn"t want to disturb the other people in the room. So I decided to organize my things, then sleep on the couch in the common area. Later the next day when I went to the bed the woman gave me, I saw that someone was sleeping in my bed during the night. I had put my suitcase/baggage next to the bed and my sheets on the bed the morning the receptionist gave me my bed. When I went to complain, I was treated very rudely and disrespectful. I was told that it was my fault. Not a good feeling when I left.

At first, the young lady at the reception was very nice. My wallet, with all my bank cards and my passport where stolen in Napoli the day before. So I had a long ttwo days. By the time I arrived back it was very late at night. So I didn"t want to disturb the other people in the room. So I decided to organize my things, then sleep on the couch in the common area. Later the next day when I went to the bed the woman gave me, I saw that someone was sleeping in my bed during the night. I had put my suitcase/baggage next to the bed and my sheets on the bed the morning the receptionist gave me my bed. When I went to complain, I was treated very rudely and disrespectful. I was told that it was my fault. Not a good feeling when I left.

The staff its so good, really professional and helpful. It's a realky good place to stay. Juat a few minutes away from tourist attractions and downtown

The staff its so good, really professional and helpful. It's a realky good place to stay. Juat a few minutes away from tourist attractions and downtown