Good

Good

For reference, I arrived at 230/245pm the day of check-in. I get there, it looks okay. Nothing special, just a couple chairs and a TV showing CCTV to one of the hallways in the lobby. I was rudely told "Check-in is at 3" and turned away until exactly 3, when the woman at the front desk allowed me and the other visitors to check-in. The room itself was a bit cramped, the blanket on my bed had cigarette holes in it, the ceiling by the shower may or may not have black mold with paint over it, and the floor did not look like it was swept or vacuumed, but at least we had a big tv right? Except the battery for the remote was just about dead. Either way, I told myself it was just for 2 nights and I didnt plan on spending too much time here anyway. Sleeping was alright, I didnt see any signs of bedbugs when I did my initial checks. I do wish the mattresses themselves were zipped up for extra protection. There was a weird stench every time we walked back to our hotel room, but there was always a mopped floor and a wet floor sign whenever I passed the hallways. Noise wasn't great, I either heard someone having very loud relations (I could hear the occasional scream) or someone was in a fight, judging by the screaming. I actually dont remember seeing a phone in the room, so it's not like I could call the desk anyways. There was food within walking distance, I just didn't feel too great about walking in the dark. All in all, I got what I paid for, and learned my lesson for my next visit

For reference, I arrived at 230/245pm the day of check-in. I get there, it looks okay. Nothing special, just a couple chairs and a TV showing CCTV to one of the hallways in the lobby. I was rudely told "Check-in is at 3" and turned away until exactly 3, when the woman at the front desk allowed me and the other visitors to check-in. The room itself was a bit cramped, the blanket on my bed had cigarette holes in it, the ceiling by the shower may or may not have black mold with paint over it, and the floor did not look like it was swept or vacuumed, but at least we had a big tv right? Except the battery for the remote was just about dead. Either way, I told myself it was just for 2 nights and I didnt plan on spending too much time here anyway. Sleeping was alright, I didnt see any signs of bedbugs when I did my initial checks. I do wish the mattresses themselves were zipped up for extra protection. There was a weird stench every time we walked back to our hotel room, but there was always a mopped floor and a wet floor sign whenever I passed the hallways. Noise wasn't great, I either heard someone having very loud relations (I could hear the occasional scream) or someone was in a fight, judging by the screaming. I actually dont remember seeing a phone in the room, so it's not like I could call the desk anyways. There was food within walking distance, I just didn't feel too great about walking in the dark. All in all, I got what I paid for, and learned my lesson for my next visit

Dirty, bugs, cigarette smell, cigarette burn holes in blankets. Wouldn’t recommend to anyone

Dirty, bugs, cigarette smell, cigarette burn holes in blankets. Wouldn’t recommend to anyone

The room looked much larger online than in person. Nice renovations but mattress was not newer and sheets did not fit (comforter was not comfortable or appealing.

The room looked much larger online than in person. Nice renovations but mattress was not newer and sheets did not fit (comforter was not comfortable or appealing.

Close to UBS Arena, comfortable matress. Free parking. Pillows were flat, need deep cleaning. Showee floor not clean. Marks of finger prints and dirt on table, backrest, night tables. Bed sheets stained and with holes. Way too expensive for good location only.

Close to UBS Arena, comfortable matress. Free parking. Pillows were flat, need deep cleaning. Showee floor not clean. Marks of finger prints and dirt on table, backrest, night tables. Bed sheets stained and with holes. Way too expensive for good location only.

It looks nothing like the photos. Nothing like the photos

It looks nothing like the photos. Nothing like the photos

It was a fast stay, in a close to airport hotel, but the place is pretty bad. Smells like cigarette, looks old, is old and poorly maintained. Although it served well the pourpose of my trip, I would not stay there again and I don't recomend it.

It was a fast stay, in a close to airport hotel, but the place is pretty bad. Smells like cigarette, looks old, is old and poorly maintained. Although it served well the pourpose of my trip, I would not stay there again and I don't recomend it.

Very noisy. Window straight to the street had been left open. Area was poor and noisy. No flexibility at all with check out (already at 11am) and getting more time would have been $25 oer hour which is very bad. Very torn towel left as a feet towel. Nothing to buy to eat and no good gocery stores or restaurants near. Felt like secured shelter. Hairdryer with nasty stains and dirty AC. At least it worked though. Could not open curtain at all because there was no thinner curtain to let light in and the view was straight to the street. 2nd floor is smoking floor so expect that your room is on street level if you do not smoke. Overpriced. Despite all I slept well because I was so exhausted, and the bed was OK. I would not stay here again.

Very noisy. Window straight to the street had been left open. Area was poor and noisy. No flexibility at all with check out (already at 11am) and getting more time would have been $25 oer hour which is very bad. Very torn towel left as a feet towel. Nothing to buy to eat and no good gocery stores or restaurants near. Felt like secured shelter. Hairdryer with nasty stains and dirty AC. At least it worked though. Could not open curtain at all because there was no thinner curtain to let light in and the view was straight to the street. 2nd floor is smoking floor so expect that your room is on street level if you do not smoke. Overpriced. Despite all I slept well because I was so exhausted, and the bed was OK. I would not stay here again.

Casa Azul is not in the best neighborhood. It is extremely loud at night. People were banging on doors, screaming and yelling. When I talked with staff about the noise, they blew me off. We requested to check out early from our four night stay, but because I prepaid, I was told I could not. I was traveling with my elderly father-in-law, and he was very uncomfortable with the hotel. I am fairly certain that this hotel is used for prostitution. One night we were awakened by very loud sex. we ended up checking out a day early. My father-in-law discovered he left his IPad in the hotel. When he called to ask if they could ship it (he would pay), they refused. They also said that he could not be the one picking up the IPad because the room was in my name. We had to get an Uber back and forth because I had already turned in my rental. This was just the last in horrible service we received from this hotel and their staff. The maid service was terrible as well.

Casa Azul is not in the best neighborhood. It is extremely loud at night. People were banging on doors, screaming and yelling. When I talked with staff about the noise, they blew me off. We requested to check out early from our four night stay, but because I prepaid, I was told I could not. I was traveling with my elderly father-in-law, and he was very uncomfortable with the hotel. I am fairly certain that this hotel is used for prostitution. One night we were awakened by very loud sex. we ended up checking out a day early. My father-in-law discovered he left his IPad in the hotel. When he called to ask if they could ship it (he would pay), they refused. They also said that he could not be the one picking up the IPad because the room was in my name. We had to get an Uber back and forth because I had already turned in my rental. This was just the last in horrible service we received from this hotel and their staff. The maid service was terrible as well.

Stay was ok just the guest across was extremely loud and I called and nothing was done.

Stay was ok just the guest across was extremely loud and I called and nothing was done.

One of the bedside lamps didn’t work but other than that it was great!

One of the bedside lamps didn’t work but other than that it was great!

**Disappointing Stay Due to Lack of Cleanliness** I recently stayed at this MOTEL and was extremely disappointed by the lack of cleanliness in my room. Upon arrival, I noticed that the room was unclean and had an unpleasant odor. The most concerning issue was the dirt and filth I found behind the bed on the floor, which I had to call the front desk to address. It was clear that the room had not been properly cleaned, swept or maintained. Despite the unclean conditions, the front desk refused to offer any form of refund or compensation, even though I expressed my desire to check out early due to the situation. This lack of customer service and attention to cleanliness is unacceptable, and I would not recommend staying here especially if you have ever stayed at a Marriott or even a Holiday Inn there is absolutely no comparison.

**Disappointing Stay Due to Lack of Cleanliness** I recently stayed at this MOTEL and was extremely disappointed by the lack of cleanliness in my room. Upon arrival, I noticed that the room was unclean and had an unpleasant odor. The most concerning issue was the dirt and filth I found behind the bed on the floor, which I had to call the front desk to address. It was clear that the room had not been properly cleaned, swept or maintained. Despite the unclean conditions, the front desk refused to offer any form of refund or compensation, even though I expressed my desire to check out early due to the situation. This lack of customer service and attention to cleanliness is unacceptable, and I would not recommend staying here especially if you have ever stayed at a Marriott or even a Holiday Inn there is absolutely no comparison.

Great accommodations. The room was clean and staff was friendly.

Great accommodations. The room was clean and staff was friendly.

As soon as you step into the lobby you smell cigarettes, weed and urine. We paid for a non smoking room, and the only non smoking thing about it was the fact that no one was actively smoking while we were in there. The smell that graces you in the lobby will also meet you in your room and stay the entire night long, along with a mysterious stickiness to the entire floor, stained toilets and pillows, and hairs in the bathtub and on the walls. Expect police lights almost all night long given the area it’s in, and for slamming doors every twenty minutes, with people jiggling your own door handle. We left after a single nights stay under eight hours and ran to another hotel. They REFUSED to communicate with Expedia about these issues and did not give a partial refund. DO YOUR RESEARCH and comb through reviews. Do NOT believe any good reviews as we suspect they are fake.

This property feels more like a private apartment building than a hotel which for me reminds me of being home. But you got to go out and explore the area its nice clean, shopkeepers and Community are welcoming. Plenty of food and landscape. I think it should be half the price though because anyone can go in there and no security but apart from that Its better than some of the other Hotels which I have stayed at in Queens. Its not close to Airport but you can get LIRR. Buses. Taxi service around the corner. Would definitely come back here.

The towels & pillow cases weren’t clean, the room smelled like straight smoke, at some point the tv wasn’t working, I had to get a new room key 4 different times, when I asked for things to be brought to my room it took me asking them 3 different times to ask. Not to mention the lack of hospitality. They also didn’t the sink drain as there was a lot of black stuff in it, the detachable shower head had duck tape on it, the list goes on. Not to mention there were hairs in the towels and smoke burns on the sheets/pillowcases.

The property was clean and comfortable.

Reasonably priced, good location

Nice location