Breakfast was expensiclve for the offerings

Breakfast was expensiclve for the offerings

Ski trip

Ski trip

EVERYTHING

EVERYTHING

great hotel

great hotel

Really nice hotel. Very comfortable rooms. Friendly staff and great location for skiing in Soldeu. Breakfast and dinner buffet included in half board were fantastic. The hotel offers a shuttle bus that takes you to the Gondola and back. Really convenient. The kids club is fantastic. The SPA is also great but here is my only negative feedback. They charge you quite a lot of money to access the pool. I believe access to this facility should be included in the price.

Really nice hotel. Very comfortable rooms. Friendly staff and great location for skiing in Soldeu. Breakfast and dinner buffet included in half board were fantastic. The hotel offers a shuttle bus that takes you to the Gondola and back. Really convenient. The kids club is fantastic. The SPA is also great but here is my only negative feedback. They charge you quite a lot of money to access the pool. I believe access to this facility should be included in the price.

The rooms were far to hot . The shower was either burning you or freezing cold . The pillows were uncomfortable. The breakfast was very good .

The rooms were far to hot . The shower was either burning you or freezing cold . The pillows were uncomfortable. The breakfast was very good .

Make sure to ask about the parking prices, as they are not free parking.

Make sure to ask about the parking prices, as they are not free parking.

Chambre confortable, demi-pension excellent

Chambre confortable, demi-pension excellent

Super comfy luxureous spa ski hotel for couples and families at the doorstep of the slopes. Service with a real smile! Good food!

Super comfy luxureous spa ski hotel for couples and families at the doorstep of the slopes. Service with a real smile! Good food!

You need to be careful with the parking as there is insuffient for all guests and there is a charge of 25euro per night for the underground parking. Parking by the Soldeu lift is cheaper if you have a lift pass and easily accessed with shuttle bus.

You need to be careful with the parking as there is insuffient for all guests and there is a charge of 25euro per night for the underground parking. Parking by the Soldeu lift is cheaper if you have a lift pass and easily accessed with shuttle bus.

One of the best hotels ever !!

One of the best hotels ever !!

We stayed for a weekend of ski. We selected the hotel for location and what seemed like a nice pool and spa area. While the hotel is well located and is nicely done, too many of the staff have an unhelpful and disdainful attitude. Upon check in, we learned that we had to pay an additional 22euros per person to use the pool. This was not indicated when we booked the room and on top of the 25euros/night for parking we were already charged with at check in. There was no explanation for the upcharge. Upon return to our room after our first day of ski, we were looking forward to a hot shower and relaxing, only to find the balcony door completely open and the temperature had dropped to -5* in the room. When we reported the issue to front desk and rasied concerns over basic heat/comfort and security (someone could have hopped over rail and into room), the person at front desk shrugged her shoulders and said "ok". We insisted that she follow up with housekeeping so that it not be repeated, but there was no apology or concern. We also noticed that items weren't replenished in room (paper tissues) and that trying to order a drink in the lobby was very slow. After unsuccessfully waiting for service, we walked up the street to one of the other hotels for apres drinks. We wish the hotel and service had been better, and terms of pool use better outlined, as otherwise it could be nice. But given this experience, I would not recommend.

We stayed for a weekend of ski. We selected the hotel for location and what seemed like a nice pool and spa area. While the hotel is well located and is nicely done, too many of the staff have an unhelpful and disdainful attitude. Upon check in, we learned that we had to pay an additional 22euros per person to use the pool. This was not indicated when we booked the room and on top of the 25euros/night for parking we were already charged with at check in. There was no explanation for the upcharge. Upon return to our room after our first day of ski, we were looking forward to a hot shower and relaxing, only to find the balcony door completely open and the temperature had dropped to -5* in the room. When we reported the issue to front desk and rasied concerns over basic heat/comfort and security (someone could have hopped over rail and into room), the person at front desk shrugged her shoulders and said "ok". We insisted that she follow up with housekeeping so that it not be repeated, but there was no apology or concern. We also noticed that items weren't replenished in room (paper tissues) and that trying to order a drink in the lobby was very slow. After unsuccessfully waiting for service, we walked up the street to one of the other hotels for apres drinks. We wish the hotel and service had been better, and terms of pool use better outlined, as otherwise it could be nice. But given this experience, I would not recommend.

Wonderful - as always! Park Piolets simply stands out from the rest in terms of quality, service, food, comfort, etc.

Wonderful - as always! Park Piolets simply stands out from the rest in terms of quality, service, food, comfort, etc.

The hotel is new, well located. The ski shuttle is very comfortable. Buffet dinner is amazing and each time is different.

We really enjoy the hospitality of the employees. They help us in everything it was a very nice experience.

An excellent hotel with very good service and very good food, both in the morning for breakfast and in the evening for dinner. Will certainly return. Highly recommended.

Loved the hotel and the room was fabulous Excellent value adding the HB option. Beautiful decor in all areas

Loved the hotel and the room was fabulous Excellent value adding the HB option. Beautiful decor in all areas

For this type and rate of hotel usage of SPA should be included in price of the room snd bathrobe must be in the room.