Typical Japanese ryokan with great wellness facility. Rooms are spacious but simple and no tv. You shouldn’t mind sleeping on the floor but mattress is fine

Typical Japanese ryokan with great wellness facility. Rooms are spacious but simple and no tv. You shouldn’t mind sleeping on the floor but mattress is fine

之前住高山櫻庵,感覺唔錯,唸住深山會係高一級,點知係同lv, 房普通,景普通,食普通,又冇獨立房,服務都只係普通,同價位由布院已經有高級溫泉旅館 Everything is average, room size and facilities are average, food is average, service is average, if you want try high end onsen hotel , you may consider others. The location is great and close to 上高山

之前住高山櫻庵,感覺唔錯,唸住深山會係高一級,點知係同lv, 房普通,景普通,食普通,又冇獨立房,服務都只係普通,同價位由布院已經有高級溫泉旅館 Everything is average, room size and facilities are average, food is average, service is average, if you want try high end onsen hotel , you may consider others. The location is great and close to 上高山

The stay was awesome with beautiful room and private onsen. We also enjoyed the public onsen with great scenery!

The stay was awesome with beautiful room and private onsen. We also enjoyed the public onsen with great scenery!

What a treat. We were wanting to stay up near the ropeway but that was closed for repairs and the spots near there were full. I bumped into this spot on line and it felt like a secret treasure. Loved the Onsen baths. Dipped into every single one on property including my own private one in my room. We both slept great in the traditional beds on the floor. Super cozy sheets and feather pillows. Meals were outstanding. Little things needed a bit of a freshening. Like woodwork that needed refinishing and the coat/ robe you wear over your traditional pants and tops were a bit full of threads to be trimmed. Tho super cozy and soft and everything was super clean. That stuff is so small. Would totally come back.

What a treat. We were wanting to stay up near the ropeway but that was closed for repairs and the spots near there were full. I bumped into this spot on line and it felt like a secret treasure. Loved the Onsen baths. Dipped into every single one on property including my own private one in my room. We both slept great in the traditional beds on the floor. Super cozy sheets and feather pillows. Meals were outstanding. Little things needed a bit of a freshening. Like woodwork that needed refinishing and the coat/ robe you wear over your traditional pants and tops were a bit full of threads to be trimmed. Tho super cozy and soft and everything was super clean. That stuff is so small. Would totally come back.

An amazing onsen experience in the mountains.

An amazing onsen experience in the mountains.

If you want to stay close to all the attractions the Kamikochi area has while also staying in a very comfortable hotel, this is the place for you. The kaiseki food at the hotel is superb, and the hot spring bath options are great, right in the middle of nature. I strongly recommend staying here for a relaxing vacation.

If you want to stay close to all the attractions the Kamikochi area has while also staying in a very comfortable hotel, this is the place for you. The kaiseki food at the hotel is superb, and the hot spring bath options are great, right in the middle of nature. I strongly recommend staying here for a relaxing vacation.

I appreciated the hospitality of the employees. It was comfortable to enjoy the hot spring in the room. Breakfast was very good. Dinner was so-so.

I appreciated the hospitality of the employees. It was comfortable to enjoy the hot spring in the room. Breakfast was very good. Dinner was so-so.

Very quiet and comfortable Dinner and breakfast portion are huge

Very quiet and comfortable Dinner and breakfast portion are huge

The hotel is huge but beautiful onsens and friendly staff made for an excellent stay.

The hotel is huge but beautiful onsens and friendly staff made for an excellent stay.

very nice hotel~

very nice hotel~

Amazing stay at this ryokan! The onsen in our room and private outdoor one were amazing and relaxing. The food was excellent, including the free milk, Yakult, and ramen throughout the day. All the staff were so kind and hospitable.

Amazing stay at this ryokan! The onsen in our room and private outdoor one were amazing and relaxing. The food was excellent, including the free milk, Yakult, and ramen throughout the day. All the staff were so kind and hospitable.

The hot springs were good. There was public bathroom and private ones. The private bathrooms did not need to booked. Nice staff. Comfortable room with good view. But the restaurant was poorly ventilated. On my first dinner day, the smoke flew towards my face. The staff seemed not much can be done even I spoke out. I appreciate they changed my seat on the second day. The time of meal was strict. I asked a time for breakfast on the next day. They told me just tell the staff at dinner time. But while I told them at dinner. I was rejected for that particular time coz it was full. I accepted but not feel very happy. I appreciate the hotel try to keep some culture of Japan such as exchanging slippers after entering hotel, keep the room key when the guest go out. But I think not all the staff familiar with the policy. They got confused while I asked for my room key when I came back. It was not cheap. I expect more for this cost and the rating ( on hotel.com). But I appreciate there are some staff know English.

The hot springs were good. There was public bathroom and private ones. The private bathrooms did not need to booked. Nice staff. Comfortable room with good view. But the restaurant was poorly ventilated. On my first dinner day, the smoke flew towards my face. The staff seemed not much can be done even I spoke out. I appreciate they changed my seat on the second day. The time of meal was strict. I asked a time for breakfast on the next day. They told me just tell the staff at dinner time. But while I told them at dinner. I was rejected for that particular time coz it was full. I accepted but not feel very happy. I appreciate the hotel try to keep some culture of Japan such as exchanging slippers after entering hotel, keep the room key when the guest go out. But I think not all the staff familiar with the policy. They got confused while I asked for my room key when I came back. It was not cheap. I expect more for this cost and the rating ( on hotel.com). But I appreciate there are some staff know English.

Amazing location and amenities. The outdoor public bath was incredible, and we splurged with the onsen in the room, which was worth every bit. There was also a massage chair in our room which my partner greatly enjoyed. Dinner and breakfast all incredible, but the front desk staff we had issue with. Initially the fortnight prior to my booking, I could not find out access to the hotel, and emailed to ask if there was a shuttle pick-up location. I did not receive a response. Two or three days prior to the booking, I researched online and discovered there was a free shuttle from Hirayu Onsen, and emailed a follow up, asking if I needed to book the shuttle or what times they would go by. Again, no response. We ultimately ended up walking to the hotel from the Hirayu Onsen stop, which was ok that day as it was downhill and good weather. The other issue was on the day we checked out. I had checked with the front desk the night prior as to whether we could use the shuttle service to go up the hill to Hirayu Onsen, but the earliest it started was 9.00am. As we needed to leave by 7.00am, I thanked them and declined. However the next day it was raining at check out time. We were not offered umbrellas, or an offer to call a taxi. They watched us leave with no comment. We finished our two night onsen experience which cost me over $1500 for two nights, with wet clothes, shoes and luggage.

Highly recommend this hotel. My kid’s first experience of onsen. She love it! Everything is perfect in the hotel and facilities are great! Love the free milk and free Raman

Highly recommend this hotel. My kid’s first experience of onsen. She love it! Everything is perfect in the hotel and facilities are great! Love the free milk and free Raman

Simply perfect

Simply perfect

Beautiful location around 1 hour from Takayama in the mountains. Staff are incredibly helpful and attentive. Would stay again.

Staff are nice and helpful. We enjoy the private hot spring!

The hotel was lovely and I would really recommend it. We had a suite. It was very clean and comfortable. The beds were traditional style ie very low to the ground. I personally found the mattress quite hard, but I’ve found that everywhere I’ve stayed so far. My husband liked it! The onsen in the bathroom was one of the best things about the room. The hotel also had public and private baths inside and outside. You have to reserve the private baths, but we had no difficulty doing so. The outside private bath was beautifully warm. The hotel also provides kimonos and traditional work style top and bottoms (can’t remember the name) to wear whilst at the hotel. You also have to wear their slippers. However they catered mainly for shorter people. My husband, probably a UK medium had to have extra large and the slippers were too small. The staff were all very polite and spoke some English. We ate at the restaurant for dinner one night and it is definitely worth doing (if you like Japanese food). A variety of different courses. The only improvement I can think of is if we could have been given a bit more info on arrival about what we needed to do about booking the baths, what we should wear in them etc. But we figured it out okay in the end. The hotel is close to the bus station so easy walk. They also had a shuttle bus that could drive you up to the bus station. If you did want to eat somewhere other than the hotel there were quite a few options close by.