Amazing place!! A piece of paradise!!!

Terrible customer service skills. I spent the first night wide awake because of their vibrating and incredibly noisy fridge which kept banging against the wooden door where it was kept. I had to keep getting up every hour to push the fridge back in and close the wooden door. When I told them the following morning, and requested for aother fridge to be swapped with mine (they had another 5 empty studios they could have swapped with, their only solution was to either keep the existing fridge where it was, or leave it outside the studio and use ear plugs for the duration of the stay. What this meant, was that each time I wanted to use the fridge, I had to open the blinds all the way up to go outside which meant everyone could see inside my studio at night! We are in winter too so it was extremely cold too. When I asked for a refund for the first night which was spent sleepless, their answer was they would not because they had given an "appropriate" alternative to my stay - having to leave the fridge outside . If that is what they call giving good customer service, it is in my opinion terrible service. I would not recommend this place at all.

Terrible customer service skills. I spent the first night wide awake because of their vibrating and incredibly noisy fridge which kept banging against the wooden door where it was kept. I had to keep getting up every hour to push the fridge back in and close the wooden door. When I told them the following morning, and requested for aother fridge to be swapped with mine (they had another 5 empty studios they could have swapped with, their only solution was to either keep the existing fridge where it was, or leave it outside the studio and use ear plugs for the duration of the stay. What this meant, was that each time I wanted to use the fridge, I had to open the blinds all the way up to go outside which meant everyone could see inside my studio at night! We are in winter too so it was extremely cold too. When I asked for a refund for the first night which was spent sleepless, their answer was they would not because they had given an "appropriate" alternative to my stay - having to leave the fridge outside . If that is what they call giving good customer service, it is in my opinion terrible service. I would not recommend this place at all.

We were very pleasantly surprised at how wonderful the property was and the apartment we stayed in was vey comfortable and all amenities were excellent.

We were very pleasantly surprised at how wonderful the property was and the apartment we stayed in was vey comfortable and all amenities were excellent.

Amazing stay! Beautiful place, exactly like the pictures. Wonderful accomodation. No issues at all. Will definitely be coming back!

Amazing stay! Beautiful place, exactly like the pictures. Wonderful accomodation. No issues at all. Will definitely be coming back!

Absolutely loved our stay at Gilgara! Was so quiet & beautiful and had such a relaxing stay! The apartment is fabulous and has absolutely everything you need! Will definitely be back when in Margaret River again!

Absolutely loved our stay at Gilgara! Was so quiet & beautiful and had such a relaxing stay! The apartment is fabulous and has absolutely everything you need! Will definitely be back when in Margaret River again!

Lovely relaxing place to stay, nice bath, nice bed.

Lovely relaxing place to stay, nice bath, nice bed.

A very good location and interesting design of the buildings with lot's of glass letting the outside in. However, when the property supplies sleeping masks for your eyes it is a sign the sun is up early and so are the guests as you can't block out the upper windows. Other than that this a great location and property.

A very good location and interesting design of the buildings with lot's of glass letting the outside in. However, when the property supplies sleeping masks for your eyes it is a sign the sun is up early and so are the guests as you can't block out the upper windows. Other than that this a great location and property.

A wonderful and relaxing place to retreat and switch off for a few days amongst nature but also very close to town and the ocean.

A wonderful and relaxing place to retreat and switch off for a few days amongst nature but also very close to town and the ocean.

Beautiful, private accommodation. Perfect for a couples weekend away. Only 5 minutes drive from Margaret River.

Beautiful, private accommodation. Perfect for a couples weekend away. Only 5 minutes drive from Margaret River.

Excellent! A very beautiful place to stay for a relaxing holiday!

Excellent! A very beautiful place to stay for a relaxing holiday!

We enjoyed a nice weekend get away at Gilgara, was clean and comfortable rooms with a cute setting. Only downsides are that walls are a little thin and can hear the room next door plus road noises from the main highway.

We enjoyed a nice weekend get away at Gilgara, was clean and comfortable rooms with a cute setting. Only downsides are that walls are a little thin and can hear the room next door plus road noises from the main highway.

Peaceful. Beautiful estate surrounded by green grass and large trees. Kookaburras and kangaroos everywhere

Gorgeous place. The room was lovely, gardens incredible, perfect getaway

Gorgeous place. The room was lovely, gardens incredible, perfect getaway

Our stay was amazing. Jean Pierre made us feel very welcome. This place is perfect for an adult retreat.

Beautiful garden suite which had both very modern minimalist architecture and interior design with a lot of glass features. Living room was perfect for lounging around with a wine accompanied by a beautiful view of the garden outside. Extremely spacious and comfortable living conditions. Angus checked us in and was very hospitable – he had earlier sent us a welcome email with recommendations for the sights as well as the popular restaurants. He gave us a map of Magaret River and suggested an itinerary for 1D trip southward bound towards Augusta which was very enjoyable. Location is about an 8mins drive along Carters Road from the main Magaret River town but if you can live with that, would recommend this as a choice of accommodation. To note, the bed-and-breakfast was not open during my stay so we had the entire retreat to ourselves.

Beautiful garden suite which had both very modern minimalist architecture and interior design with a lot of glass features. Living room was perfect for lounging around with a wine accompanied by a beautiful view of the garden outside. Extremely spacious and comfortable living conditions. Angus checked us in and was very hospitable – he had earlier sent us a welcome email with recommendations for the sights as well as the popular restaurants. He gave us a map of Magaret River and suggested an itinerary for 1D trip southward bound towards Augusta which was very enjoyable. Location is about an 8mins drive along Carters Road from the main Magaret River town but if you can live with that, would recommend this as a choice of accommodation. To note, the bed-and-breakfast was not open during my stay so we had the entire retreat to ourselves.

Gilgara was a treat - great for a getaway if your wanting to switch off as there is very little to poor reception for mobile phones and the wifi allocation the give you lasted about an hour! Other than that it was a beautiful location with great gardens and such a comfortable bed. Due to the windows though the garden suites heat up so keep that air con on, this kind of makes the sitting air virtually useless in the morning due to the heat of the sun. Also be sure to wear the sleeping masks if you don't want to be woken by the sun rising at 5am!

Gilgara was a treat - great for a getaway if your wanting to switch off as there is very little to poor reception for mobile phones and the wifi allocation the give you lasted about an hour! Other than that it was a beautiful location with great gardens and such a comfortable bed. Due to the windows though the garden suites heat up so keep that air con on, this kind of makes the sitting air virtually useless in the morning due to the heat of the sun. Also be sure to wear the sleeping masks if you don't want to be woken by the sun rising at 5am!

We stayed in a garden suite and it couldn't have been any better. The experience was flawless from start to finish - from the welcome cookies to Angus's helpful hints and hospitality to the hassle-free checkout. A couple of highlights: - Gardens on way to suites were beautifully manicured and helped set the scene; sweeping views of the countryside from inside the room was equally impressive - The bed is the most comfortable I have ever slept in and the pillowy doona just made it impossible not to sleep in - Sunken spa had plenty of room for 2, was quick to fill and had adjustable jets! Thoughtful touches like tealights and local fragrances made the experience all the more relaxing The Gilgara garden suites are a luxurious, modern retreat and we can't wait to go back!

We stayed in a garden suite and it couldn't have been any better. The experience was flawless from start to finish - from the welcome cookies to Angus's helpful hints and hospitality to the hassle-free checkout. A couple of highlights: - Gardens on way to suites were beautifully manicured and helped set the scene; sweeping views of the countryside from inside the room was equally impressive - The bed is the most comfortable I have ever slept in and the pillowy doona just made it impossible not to sleep in - Sunken spa had plenty of room for 2, was quick to fill and had adjustable jets! Thoughtful touches like tealights and local fragrances made the experience all the more relaxing The Gilgara garden suites are a luxurious, modern retreat and we can't wait to go back!

Lovely place, would go back.