Just outstanding!!! Met at the airport by the lovely host and given a quick tour. The accommodation and atmosphere was relaxing and everything you needed was available. Cannot wait to come back and stay here again

Just outstanding!!! Met at the airport by the lovely host and given a quick tour. The accommodation and atmosphere was relaxing and everything you needed was available. Cannot wait to come back and stay here again

No house keeping but there is staff on site to provide what we needed. Downside was that there were croak-roaches crawling around as we spotted lots of croak-roache poo in the kitchen and brought some home back in Sydney with us. There was also no water running through the taps a couple of times in a day but was fixed immediately when call was made. However staff were friendly and helpful which made up for the downsides. And we were delighted that a car was included with the accommodation.

No house keeping but there is staff on site to provide what we needed. Downside was that there were croak-roaches crawling around as we spotted lots of croak-roache poo in the kitchen and brought some home back in Sydney with us. There was also no water running through the taps a couple of times in a day but was fixed immediately when call was made. However staff were friendly and helpful which made up for the downsides. And we were delighted that a car was included with the accommodation.

My husband and I are very thankful for the excellence service we received from Cherie, Troy and other staff members. The welcoming at the airport with our car ready was marvellous. Our chalet was in very good condition, clean and with everything we needed to spend an amazing holiday, and we fully appreciate the special treatment in the fridge 😉 and the coffee beans for a delicious coffee every morning. It was easy to contact them when we needed something, keeping at the same time our privacy. Everything in Norfolk was magical: the people around (tourists and locals), it’s history, culture and customs (I was the copilot weaving everybody around), the tours, the shops, the restaurants and cafes, the radio station staff that generously played a song for us and sent us very friendly messages, the beach, the mountain, the farms, the breathtaking views…definitely a holiday we will never forget! The only bad thing was that our holiday ended 😊. We are already planning our next trip!

My husband and I are very thankful for the excellence service we received from Cherie, Troy and other staff members. The welcoming at the airport with our car ready was marvellous. Our chalet was in very good condition, clean and with everything we needed to spend an amazing holiday, and we fully appreciate the special treatment in the fridge 😉 and the coffee beans for a delicious coffee every morning. It was easy to contact them when we needed something, keeping at the same time our privacy. Everything in Norfolk was magical: the people around (tourists and locals), it’s history, culture and customs (I was the copilot weaving everybody around), the tours, the shops, the restaurants and cafes, the radio station staff that generously played a song for us and sent us very friendly messages, the beach, the mountain, the farms, the breathtaking views…definitely a holiday we will never forget! The only bad thing was that our holiday ended 😊. We are already planning our next trip!

Clean, well maintained and quiet. Thoroughly enjoyed our stay

Clean, well maintained and quiet. Thoroughly enjoyed our stay

Not in one of the A-frames, but one of the little 2 bedroom apartments, which had everything we needed for our 9 night stay. It was very clean, the bathroom modern, good basic kitchen and beds comfortable. The neighbours above us were a little noisy the last few nights, otherwise the area was nice and quiet. We chose a deal that included a car, so there was no fuss from the time we were met at the airport and got in our car, to when we left it at the airport when leaving. There was a phone in the room, but getting a tourist sim (very easy) early is highly recommended. We would often be out all day and miss messages when things were cancelled. Had trouble with the internet, but unsurprising being in the middle of nowhere, but 4G worked well with the local sim. The staff were friendly, approachable and easily contactable by phone if not at the property.

Not in one of the A-frames, but one of the little 2 bedroom apartments, which had everything we needed for our 9 night stay. It was very clean, the bathroom modern, good basic kitchen and beds comfortable. The neighbours above us were a little noisy the last few nights, otherwise the area was nice and quiet. We chose a deal that included a car, so there was no fuss from the time we were met at the airport and got in our car, to when we left it at the airport when leaving. There was a phone in the room, but getting a tourist sim (very easy) early is highly recommended. We would often be out all day and miss messages when things were cancelled. Had trouble with the internet, but unsurprising being in the middle of nowhere, but 4G worked well with the local sim. The staff were friendly, approachable and easily contactable by phone if not at the property.

Loved the quiet place. It felt like home from home. Bed comfy. Bathrooms could do with upgrade.

Loved the quiet place. It felt like home from home. Bed comfy. Bathrooms could do with upgrade.

The property owners were great and accommodating, allowing us to change room type on arrival. Despite there only being the 2 of us, the A frame Chalets gave a sense of separation from the other holiday makers at the property. The coffee machine was also great.

The property owners were great and accommodating, allowing us to change room type on arrival. Despite there only being the 2 of us, the A frame Chalets gave a sense of separation from the other holiday makers at the property. The coffee machine was also great.

Awsome.

The sunset viewwas beautiful. Struggled with the coffee machine. Probably simpler all round to just provide a plunger?

Cozy self contained chalets which made a good base for exploring the island and relaxing at the same time. Located 7 min out of 'town'. Management was very welcoming and helpful. The included hire car was convenient as they met us at the airport.

Cozy self contained chalets which made a good base for exploring the island and relaxing at the same time. Located 7 min out of 'town'. Management was very welcoming and helpful. The included hire car was convenient as they met us at the airport.

Troy, the manager, couldn't have been more helpful! Great peaceful location and, despite being far away from everything by Norfolk standards, is only 20 minutes to Captain Cook Lookout, and less than 10 minutes from the ruins at Kingston and Burnt Pine town centre. They are still in the process of renovating, so you'll find some of the chalets are a work in progress. Internet access on Norfolk Island is an expensive commodity, so make sure your devices don't have unnecessary programs running. Overall can't recommend this place enough!

Troy, the manager, couldn't have been more helpful! Great peaceful location and, despite being far away from everything by Norfolk standards, is only 20 minutes to Captain Cook Lookout, and less than 10 minutes from the ruins at Kingston and Burnt Pine town centre. They are still in the process of renovating, so you'll find some of the chalets are a work in progress. Internet access on Norfolk Island is an expensive commodity, so make sure your devices don't have unnecessary programs running. Overall can't recommend this place enough!

The apartment was one of two on top of another two with a shared verandah which made privacy an issue as people walked past you to get to their apartment and you walked past theirs to get to the pool/garden area. The apartments were quite old and tired and the shower was feeble.We could only get one channel in the tv and internet was extremely limited/intermittent.The manager was very friendly and helpful. The cafe was closed for business which meant no breakfast and made the place feel more run down. The pool area needs a facelift and the pool was dark so not sure how clean it was. The hairdryer was one of those meant to be fixed to the wall but wasn't, meaning it was impossible to use. I had to ask for a normal hairdryer which was provided very quickly. The manager, Kelly, did her best to rectify things but she has only been there 2 months and is not on top of all the booking arrangements with Hotels.com etc which led to some confusion about whether breakfast was provided or not. All in all, we would not return. The location is also not near the shops or the beach.

The apartment was one of two on top of another two with a shared verandah which made privacy an issue as people walked past you to get to their apartment and you walked past theirs to get to the pool/garden area. The apartments were quite old and tired and the shower was feeble.We could only get one channel in the tv and internet was extremely limited/intermittent.The manager was very friendly and helpful. The cafe was closed for business which meant no breakfast and made the place feel more run down. The pool area needs a facelift and the pool was dark so not sure how clean it was. The hairdryer was one of those meant to be fixed to the wall but wasn't, meaning it was impossible to use. I had to ask for a normal hairdryer which was provided very quickly. The manager, Kelly, did her best to rectify things but she has only been there 2 months and is not on top of all the booking arrangements with Hotels.com etc which led to some confusion about whether breakfast was provided or not. All in all, we would not return. The location is also not near the shops or the beach.