Only one towl per person which you use for the baths and the shower and in the room is no hock where you can hang them to dry. Also no towl for the face, so better to bring own ones. The shower doesn't get really warm. The staff is only one person speaking English, the others try not to be seen by you. Nobody shows you the baths and everyone gives you a different closing time. Sad that they can't tell anything about the area and send you to a information station.

Only one towl per person which you use for the baths and the shower and in the room is no hock where you can hang them to dry. Also no towl for the face, so better to bring own ones. The shower doesn't get really warm. The staff is only one person speaking English, the others try not to be seen by you. Nobody shows you the baths and everyone gives you a different closing time. Sad that they can't tell anything about the area and send you to a information station.

The room had bugs when we arrived. 2 bumblebees & dozens of moths & flies we had to deal with. The door was not sealed & there was a 1/2 in gap all around where things could get in. Service was extremely slow - we waited over an hour after ordering (at 4pm, only 2 other people there) & although food was very good, it was not worth the wait. If I could do it all over, I’d order things 1.5hrs before I wanted them - food, drinks, pillows, towels, fire turned on, water turned on - everything. I would not stay here again

The room had bugs when we arrived. 2 bumblebees & dozens of moths & flies we had to deal with. The door was not sealed & there was a 1/2 in gap all around where things could get in. Service was extremely slow - we waited over an hour after ordering (at 4pm, only 2 other people there) & although food was very good, it was not worth the wait. If I could do it all over, I’d order things 1.5hrs before I wanted them - food, drinks, pillows, towels, fire turned on, water turned on - everything. I would not stay here again

This was a wonderful location. Beautiful mountains around and wonderful pools to relax in. The kitchen is prepared for almost anything. With many food options. This was an excellent stay!

This was a wonderful location. Beautiful mountains around and wonderful pools to relax in. The kitchen is prepared for almost anything. With many food options. This was an excellent stay!

Excellent fireplace. Beds are amazing. Can have your own tub but you must arrange it. Hot springs are basically from morning to night. You can literally have it all to yourself. Plus, you can dip yourself in cold water then walk to hot water to immerse yourself. Food are first class and everything is affordable though don’t expect mixed drinks. If there is a hitch, they don’t open until 7:55-8:30 am in the morning. That is the problem because they don’t unlock the gate during those time and you need to take a taxi or a trip back to the airport. Oh. They do have their hiking trail but don’t walk on it when it is very muddy. It is an excellent alternative to much more expensive resort especially if you are on a budget

Excellent fireplace. Beds are amazing. Can have your own tub but you must arrange it. Hot springs are basically from morning to night. You can literally have it all to yourself. Plus, you can dip yourself in cold water then walk to hot water to immerse yourself. Food are first class and everything is affordable though don’t expect mixed drinks. If there is a hitch, they don’t open until 7:55-8:30 am in the morning. That is the problem because they don’t unlock the gate during those time and you need to take a taxi or a trip back to the airport. Oh. They do have their hiking trail but don’t walk on it when it is very muddy. It is an excellent alternative to much more expensive resort especially if you are on a budget

Amazing service! The owner went above and beyond, even drawing a map for us for an outing.

Amazing service! The owner went above and beyond, even drawing a map for us for an outing.

There was a 60 USD difference between a double room at Termas Papallacta and this one, but the places cannot be compared. While the service was polite, the food really good and the place clean and in working condition, Termas Papallacta are just *gorgeous*. This place is not. But it can be a good substitute if, like us, want to spend the night in the area and there is no availability in the Termas. Safe walk (1km or a $2 cabs ride) to the Termas.

There was a 60 USD difference between a double room at Termas Papallacta and this one, but the places cannot be compared. While the service was polite, the food really good and the place clean and in working condition, Termas Papallacta are just *gorgeous*. This place is not. But it can be a good substitute if, like us, want to spend the night in the area and there is no availability in the Termas. Safe walk (1km or a $2 cabs ride) to the Termas.

Liked everything

Liked everything

Everything was amazing!!

What a beautiful hosteria. The stone work to the hotspring fed tub in the room to the fire place. We went to dinner and came back to a warm fire in the fire place and a tub full of hot spring water. And the 3 on-site pools were beautiful. The biggest pool was pretty hot and had a small slide for kids and a nearby cold plung. Then there's a small pool in a building that feels like bathing in a cave. One of the things we wanted to do in Papallacta was birdwatching and this place delivered. Right from the hostel is a hiking trail up the forested slope behind the property. So many beautiful birds. And for breakfast the waiter had no problem providing us a delicious vegan meal. Only thing missing was an espresso machine.

What a beautiful hosteria. The stone work to the hotspring fed tub in the room to the fire place. We went to dinner and came back to a warm fire in the fire place and a tub full of hot spring water. And the 3 on-site pools were beautiful. The biggest pool was pretty hot and had a small slide for kids and a nearby cold plung. Then there's a small pool in a building that feels like bathing in a cave. One of the things we wanted to do in Papallacta was birdwatching and this place delivered. Right from the hostel is a hiking trail up the forested slope behind the property. So many beautiful birds. And for breakfast the waiter had no problem providing us a delicious vegan meal. Only thing missing was an espresso machine.

Wonderful hotel 200 meters from the main ‘termas’. Our room was spacious and very comfortable. The two pools are great and very private. The dining room was a little cold, but the breakfast was delicious.

Wonderful hotel 200 meters from the main ‘termas’. Our room was spacious and very comfortable. The two pools are great and very private. The dining room was a little cold, but the breakfast was delicious.

Very accommodating and friendly staff. Great restaurant and thermal baths. Rooms are rustic with wood burning fireplaces.

Very accommodating and friendly staff. Great restaurant and thermal baths. Rooms are rustic with wood burning fireplaces.

It is a good place to stay, the service is excellent! Vey nice and polite people. However, the facilities are a little bit old

It is a good place to stay, the service is excellent! Vey nice and polite people. However, the facilities are a little bit old

I loved staying here, getting to use a private hot spring for an hour plus the tub in the room was great. Food was good.

I loved staying here, getting to use a private hot spring for an hour plus the tub in the room was great. Food was good.

The food is good+ BUT if you want to pay by bank card, should to plus 12% additional commission fee. There is no bank around the hotel, we can only use bank card to pay. 12%! This is the place with the highest commission fee in the Ecuador. In the night, the smoke from the fireplace blew into the room, sleep was not good.

The food is good+ BUT if you want to pay by bank card, should to plus 12% additional commission fee. There is no bank around the hotel, we can only use bank card to pay. 12%! This is the place with the highest commission fee in the Ecuador. In the night, the smoke from the fireplace blew into the room, sleep was not good.

We would definiately return. The food was excellent

We would definiately return. The food was excellent

We LOVED this place! A fire place in our bedroom and a huge bathtub filled with water from the hot spring. The staff was so friendly and kind and the area is quite lovely. I wish we spent more than 1 night here.

We LOVED this place! A fire place in our bedroom and a huge bathtub filled with water from the hot spring. The staff was so friendly and kind and the area is quite lovely. I wish we spent more than 1 night here.