Cleaning and hygiene is perfect

Location and the staffs are so friendly

The location, staff and room were very good.

It was very close to the city center and bus station. Staff was friendly.

The bed was a hard and a little uncomfortable. The shower was very tiny.

Great location, a good room only stay, basic but did the trick

This a decent hotel with air-conditioning and clean rooms. About 5 blocks from many restaurants, a block and a half from a grocery store, and fairly close to the Camino.

Lightbulb burnt out in the bathroom and, when I went to the desk to get a replacement, she told me it was too dangerous for me to replace the bulb - I could wait for the night manager at 2300. Uh, no, I’ll be asleep by then! Seriously? I’ve been changing lightbulbs for SIXTY THREE YEARS! I think I can handle it

Excellent hotel with room only, which was very central to all of the festivities of San Mateo. We had a lovely room with comfy beds, plenty of lovely hot water and towels. Excellent staff. Would highly recommend. B C

Javier at the front desk was AMAZING!! he went above and beyond to help my with finding things I needed around town. I’m walking the Camino and this was a bit of the trail so I felt isolated when trying to get around. The room was small and the wall was thin, but it was perfect for what I needed!

central and clean.

This was my third stay at this hotel and there was nothing that I didn’t like on any of my stays.

Helpful staff and location. It is near Camino Frances route.

None

Location is Good.

the place had its best days probably. it is very noisy in the rooms. they are dark and beds are uncomfortable.

Nice and central. Comfy bed. Helpful staff.

Nothing.

Receptionist was very nice

Easy to access and very close by to the venue of the concert that i went to. Staff helped me out finding what to do before the event. the room was very neat and clean. They kept my bags for me before check in. Would love to stay here again.

That check in was until 3. I arrived by 11am. Check out was extremely easy cause I paid before arriving, but they were not sure about this so, we had to clarify to avoid double charging. This is between booking and the hotel, but the staff were incredibly nice to me.

Quiet and convenient for the centre. Helpful staff.

Nothing.

location, professionalism, cleanliness

air conditioner leaked

The location

norhing

The staff were friendly. be close to the city center

The air conditioner didn't work. But they didn't give me a refund

Fantastic location for walking, Room was very clean, Pets welcome.

We asked for a quiet room but were given one next to the lift which could be heard later at night

Quiet location, air conditioned, dark room, close to bus station