Matum Hotel & Casino
Sobre este hotel
This hotel is located near the city centre of Santiago and features free Wi-Fi and an on-site casino. Matum Hotel & Casino offers dry cleaning services and free parking.
Comodidades
Ar-condicionado
Cozinha/Kitchenette
Internet/Wi-Fi
Permitido fumar
Estacionamento
Lavandaria
Varanda/Pátio
Televisão
Acesso para cadeira de rodas
Ginásio/Centro de fitness
Ideal para famílias
Mapa de Santiago de los Caballeros
Hotel em Santiago de los Caballeros
Razões para reservar
Cancelamento gratuitoReembolso total se mudar de ideias
Inclui comodidades essenciaisCozinha/Kitchenette, Ar-condicionado, Internet/Wi-Fi e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
€€€€
Comentários
3.4/5.0
Médio(474 Comentários )
Revisões 100% validadas5.0
Higiene de la habitación.
Trato de los empleados.
Ubicación.
Toallas muy pequeñas.
El hotel está en remodelación y no se comunico al momento de la reserva.
Al menos el agua de tomar debería estar incluida.
10.0
Been coming to the Matum for years. The next breakfast section is beautiful. Staff is always professional and good. Please see Mr. Francisco he will take care of you!!!!
N/A
5.0
The staff was very friendly.
The AC wasn't working properly. The breakfast area didn't have enough food. The bathroom wasn't clean.
10.0
Good service
Everything
5.0
The staff were very helpful.
It was very noisy from 12am -4am. The ceiling in the room started to leak in several spots including over the bed.
1.0
The recepcionist was not polite and not respecting the waiting line. So he was a mess.
In addition, the hotel was accepting reservations without having rooms available!!!! So they had people waiting and waisting their time.
10.0
Food
Nothing
7.0
Breakfast was excellent
The only reason I won’t stay again is because the morning cleaning staff is too loud and too much noise since early bird
5.0
It was great and the staff was amazing as well
The room was too noisy the shower was too small
10.0
excellent service and close to the monument
8.0
location and staff are excellent. Lots of history.
——
7.0
Front desk and cleanijg staff - excellent.
TV screens extremely too small. Lighting on room not adequate for reading, computer use or other work.
3.0
Very nice and helpful staff.. The only thing working good in the room was the ac, and the bed was some what comfortable..
FYI, the casino is not even open.. One of the reasons I decided to stay there. My fault since I didn't call to verify but then again why would I have too. The bathroom was old and in bad shape and Door handle almost falling off. Mildew on the glass door. Door didn't close properly.. Very poor lighting in the room.
1.0
The employees were ok and the size of the room was good.
Upon checkin the system had been down all day and they weren’t able to find my reservation. I had to wait almost an hour for a resolution to be found for them to end up making another one when the one I had was prepaid making me have issues later on. The first night I got there the was an immense amount of noise. There is a club right downstairs. I could hear everything as if it was right next door I couldn’t get any sleep neither my kids. People standing outside the hotel doors yelling and arguing from the club. There was no kind of variety in the food and the kind of food they did have tasted old as if it was days old instead of made fresh daily I got sick!!. The water barely got hot when going to shower and when it did it took forever to do so. There is no elevator making it very uncomfortable to carry all of your bags up 2 flights of stairs which is equal to 4 flights. Not worth the money your paying!
3.0
The location and the fact that it is a historical site.
The entire place needs some TLC. Some features in the bathroom were really old and didn't work properly. The worst part was the disco right next to the hotel. The music was blasting so loud that we couldn't sleep until 2:30am when the music stopped. It was so loaded that our room was shaking and the cars' alarm went off.
7.0
Room was good
8.0
Its a place with a lot of history
Casino have been closet for 3 years now.
10.0
excellent service and the staff friendly
everything was good
4.0
the breakfast
the fact that there is no microwave in the room.
1.0
i didn’t like anything this place looks like a haunted house no light no water no ac
everything
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Santiago de los Caballeros?
O preço médio de um alojamento em Santiago de los Caballeros é de 60 € por noite. Este alojamento está 1 € acima da média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Matum Hotel & Casino. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Não encontramos piscina listada como uma comodidade para este hotel. Pode valer a pena verificar novamente se uma piscina é importante para a sua estadia.
Matum Hotel & Casino permite animais de estimação?
Infelizmente, este hotel não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em Matum Hotel & Casino?
Encontramos 11 comodidades para este alojamento. Estas incluem ar-condicionado, cozinha/kitchenette, internet/wi-fi, permitido fumar e estacionamento.