The central location and good value for money

No fridge in the room

Cleanliness

Patrick at the entrence is the best! He took so much time helping me to get orientation and plan my trip! Room was with a great view! Perfect location in the center! Best shower i had so far in kenya!

Location and staff attitude

It was hot due to extreme Nairobi weather

Ambience and friendly staff

Hospitality and security Big thanks to staff members more especially Patrick and Caroline, such amazing people.

Nothing

breakfast good room .. clean and neat but very tiny though location .. good location within CBD

The neatness of the hotel

The staff are friendly The location is central

The cleaning could be better.. there were some male hair in the sink. The shower is pretty old and the shower handle is old and falling on the floor The walls are dirty and the lamps broken in the room. The safe wasnt working It's also quite noisy as you can hear all what's happening in the restaurant upstairs

nothing

arrived late - no Aircon no fan - found toenails in the bed - pillow case had a hole in it !

Very friendly staff and the security are so welcoming

Being in CBD its easy to locate plus the cleanliness is top notch

The hotel is located in a silent biashara street at the heart of Nairobi. The rooms looks good 😊, but the linens are getting old and replacing them is no option. Few things needs repair and general maintaining. The staff are lovely, well behaved and know their work very well. The security of the rooms is good and you need to double unlock to enter your room and cameras are in all the corners. Good security personnel. Will visit again.

good value for its money. good breakfast as well

all great

Location

The staffs were friends ly

Better than I expected. Good location, clean and comfortable. Karen from reception made our stay much better and helped us with everything!

Wifi wasn't very good.

Break fast was very good. Waiters

The safe and the lights were not functional at some point and it took time witb the repairs.

Location. Staff.

No fridge.

There were situations where towels were not provided. This needs to be checked.

Clean environment comfortable

Rooms were a little small but very clean and comfortable. It had a rain shower with piping hot water whch was fantastic. Restaurant is a bit exy and poky but the cafe was great. All in All the best place I have stayed in Nairobi. Can"t beat the price.

Restaurant was a bit weak and over priced. Breakfast was fine though

Very clean hotel.....quiet with good staff & Internet. Its now my favourite accommodation in Nairobi.

clean and quiet

The water heater in my room was not working